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Bristol Toyota
Swansea, MA
1,009 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,009 reviews
October 18, 2017
Best ever experience I received excellent, courtesy service. It was a pleasure to do business with a great dealership and staff. The dealership is a high tech professional I received excellent, courtesy service. It was a pleasure to do business with a great dealership and staff. The dealership is a high tech professional establishment. More
by Rav18!
Employees Worked With
October 17, 2017
The only dealership we use I have worked with Paula Fragata on purchasung or leasing over 4 vehicles in the past 10 yrs. She is honest and a total straightshooter....that works I have worked with Paula Fragata on purchasung or leasing over 4 vehicles in the past 10 yrs. She is honest and a total straightshooter....that works with you. Go see her she is the first sales person that makes me not dislike car sales people. More
by Shecky
Employees Worked With
October 13, 2017
They fit me in on a Friday @4:00pm. Who does that anymore. I was worried about my tire light being on after putting air on my tires the week before. I was given an appointment on a late Friday afternoon. I wa I was worried about my tire light being on after putting air on my tires the week before. I was given an appointment on a late Friday afternoon. I was impressed. More
by Angela
Employees Worked With
Becky
October 10, 2017
Excellent Dealership Bristol Toyota is a 5 star Dealership that gets the job done right and fast . Service is top notch, and the sales aspect of the business is great to Bristol Toyota is a 5 star Dealership that gets the job done right and fast . Service is top notch, and the sales aspect of the business is great to deal with, very knowledgeable people and no pressure to buy. I will definitely do business with them I the future. More
by Camry 2017 XSE
Employees Worked With
Joe Cabral
October 10, 2017
Love it! Thank you to Steve and to the Bristol Toyota family for helping me with my purchase. It was a seamless and great experience. I am loving my car! Thank you to Steve and to the Bristol Toyota family for helping me with my purchase. It was a seamless and great experience. I am loving my car! More
by Rach001
Employees Worked With
Steven Axtell
October 10, 2017
Highly Recommend Extremely satisfied with this dealership from purchasing to servicing. All reps I have dealt with are professional, knowledgeable, and pleasant. They Extremely satisfied with this dealership from purchasing to servicing. All reps I have dealt with are professional, knowledgeable, and pleasant. They have been accommodating to scheduling at last minute service. I appreciate the reminders I received via text of my upcoming appointments. I haven't really had an issue with my vehicle. I truly look forward to purchasing another vehicle from them. More
by JoLiza
Employees Worked With
Mike Hills, Jonathan Borges
October 10, 2017
Great experience This dealership has the most dedicated personnel that I have ever seen! Courteous and professional always with the customer in mind and follow through This dealership has the most dedicated personnel that I have ever seen! Courteous and professional always with the customer in mind and follow through is a priority More
by William431
October 02, 2017
2017 Highlander purchase Overall I was very satisfied with my purchase experience. They did not have the vehicle I wanted on their lot and had to try and find it from other de Overall I was very satisfied with my purchase experience. They did not have the vehicle I wanted on their lot and had to try and find it from other dealer's inventory. I was initially led to believe they found my first color choice, however when I showed up to pick up the vehicle I found out it was my second choice. I felt I should have been made aware of this when we scheduled the vehicle pickup. If not for this I probably would have given them 5 stars. More
by Nepats12
September 28, 2017
New truck Pleasant experience for my new truck purchase. Sharon has great customer service and that's what drew me into Bristol Toyota. Thanks for your help. Pleasant experience for my new truck purchase. Sharon has great customer service and that's what drew me into Bristol Toyota. Thanks for your help. More
by Toyota4me
Employees Worked With
Sharon Jorde
September 28, 2017
Courteous patient and knowlegable From beginning to end, I was treated courteously and all if my questions were answered and there were a lot! I gound him to be patient and not pushy. From beginning to end, I was treated courteously and all if my questions were answered and there were a lot! I gound him to be patient and not pushy. More
by Cher
Employees Worked With
Steven Axtell
