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Bristol Toyota
Swansea, MA
965 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 965 reviews
October 10, 2017
Great experience This dealership has the most dedicated personnel that I have ever seen! Courteous and professional always with the customer in mind and follow through This dealership has the most dedicated personnel that I have ever seen! Courteous and professional always with the customer in mind and follow through is a priority More
by William431
October 10, 2017
Love it! Thank you to Steve and to the Bristol Toyota family for helping me with my purchase. It was a seamless and great experience. I am loving my car! Thank you to Steve and to the Bristol Toyota family for helping me with my purchase. It was a seamless and great experience. I am loving my car! More
by Rach001
Employees Worked With
Steven Axtell
October 10, 2017
Highly Recommend Extremely satisfied with this dealership from purchasing to servicing. All reps I have dealt with are professional, knowledgeable, and pleasant. They Extremely satisfied with this dealership from purchasing to servicing. All reps I have dealt with are professional, knowledgeable, and pleasant. They have been accommodating to scheduling at last minute service. I appreciate the reminders I received via text of my upcoming appointments. I haven't really had an issue with my vehicle. I truly look forward to purchasing another vehicle from them. More
by JoLiza
Employees Worked With
Mike Hills, Jonathan Borges
October 02, 2017
2017 Highlander purchase Overall I was very satisfied with my purchase experience. They did not have the vehicle I wanted on their lot and had to try and find it from other de Overall I was very satisfied with my purchase experience. They did not have the vehicle I wanted on their lot and had to try and find it from other dealer's inventory. I was initially led to believe they found my first color choice, however when I showed up to pick up the vehicle I found out it was my second choice. I felt I should have been made aware of this when we scheduled the vehicle pickup. If not for this I probably would have given them 5 stars. More
by Nepats12
September 28, 2017
Courteous patient and knowlegable From beginning to end, I was treated courteously and all if my questions were answered and there were a lot! I gound him to be patient and not pushy. From beginning to end, I was treated courteously and all if my questions were answered and there were a lot! I gound him to be patient and not pushy. More
by Cher
Employees Worked With
Steven Axtell
September 28, 2017
New truck Pleasant experience for my new truck purchase. Sharon has great customer service and that's what drew me into Bristol Toyota. Thanks for your help. Pleasant experience for my new truck purchase. Sharon has great customer service and that's what drew me into Bristol Toyota. Thanks for your help. More
by Toyota4me
Employees Worked With
Sharon Jorde
September 27, 2017
Quick and Easy Bristol Toyota allows for a quick and easy service appointment every time. The staff are friendly and efficient. The brand new dealership is beautiful Bristol Toyota allows for a quick and easy service appointment every time. The staff are friendly and efficient. The brand new dealership is beautiful, clean and comfortable. More
by BSantos
Employees Worked With
John Herd
September 27, 2017
New 2017 Camry Excellent experience, quick, efficient and no hassles. Best dealership experience in 25 years. No sales pitch or pressures. Definitely will go back fo Excellent experience, quick, efficient and no hassles. Best dealership experience in 25 years. No sales pitch or pressures. Definitely will go back for my next vehicle. More
by JASdors98543!@
September 26, 2017
A very positive car-buying experience! Bristol Toyota is a state of the art facility staffed by a professional team dedicated to serving the needs of their customers. My sales representativ Bristol Toyota is a state of the art facility staffed by a professional team dedicated to serving the needs of their customers. My sales representative, J. R., was friendly, helpful, and knowledgeable. J. R. Even gave us a tour of the impressive service area. I would highly recommend Bristol Toyota to friends and relatives. More
by Bill1967
Employees Worked With
JR Rocha
September 25, 2017
Amazing Dealership Bristol Toyota has awesome custom service and great selection of trucks. The Service department has high standards. They're friendly and I would recom Bristol Toyota has awesome custom service and great selection of trucks. The Service department has high standards. They're friendly and I would recommend it to come and visit their location. I love my Tacoma More
by AnnieG3434
Employees Worked With
David Anderson , Steven Axtell
