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Bristol Toyota
Swansea, MA
965 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 965 reviews
January 11, 2018
Wonderful experience !!! My husband and I had Sharon help us with the purchase of the car Thank you so much Sharon and the other staff members at Bristol Toyota. We would reco My husband and I had Sharon help us with the purchase of the car Thank you so much Sharon and the other staff members at Bristol Toyota. We would recommend Bristol Toyota. More
by Vircris
Employees Worked With
Sharon Jorde
January 08, 2018
Excellent place to deal with Steve axtell was great. Made leasing my car easy. He went over everything. Would come back and buy a car from Steve as I am looking to buy soon. Steve axtell was great. Made leasing my car easy. He went over everything. Would come back and buy a car from Steve as I am looking to buy soon. More
by Bob123
Employees Worked With
Steven Axtell
January 05, 2018
Great experience I have worked for many years in car sales for various dealers and always heard good things about Bristol Toyota. Now i know why. Today i came to this I have worked for many years in car sales for various dealers and always heard good things about Bristol Toyota. Now i know why. Today i came to this dealership for the first time. I needed to get my car repaired immediately. I called at 730 a.m. and was greated kindly and given an 11 a.m. appointment. I arrived early and while waiting for my car to be repaired i talked with j.r. in sales. I walked out owning a new Corolla. Everyone was great from Sharon internet,managers,and Eric in finance. Great job. I would certainly recommend Bristol Toyota. More
by Roland888
Employees Worked With
JR Rocha, Sharon Jorde
December 28, 2017
My Car 2018 I had a great day, the sales person was an excellent person took care of us and made us feel welcome and also he listen to the deals that we made and I had a great day, the sales person was an excellent person took care of us and made us feel welcome and also he listen to the deals that we made and he made it possible to help us in every way, he knows hows to explain the details pretty good, Overall it was a great deal I made with the sales person. Very friendly and a happy person always smiling making me even more wanted the car. Excellent person again I say always on point!!! Thank You Jose Abrea for your time and your corporation, left there as a happy customer!!! :) More
by LuciaP
Employees Worked With
Jose Abrea
December 16, 2017
Not happy Ive done business with them for 18 years and this was the worst experience Ive had. They did not do what they agreed to do. When I wrote an email to t Ive done business with them for 18 years and this was the worst experience Ive had. They did not do what they agreed to do. When I wrote an email to the manager expressing my disappointment I did not even get a response. More
by Remorg50
November 30, 2017
First time car owner! This is the first time I have ever leased a vehicle let alone have a car to call my own, and I couldn't be happier that I went to Bristol Toyota. Afte This is the first time I have ever leased a vehicle let alone have a car to call my own, and I couldn't be happier that I went to Bristol Toyota. After having a rough go around at another Toyota dealership, my parents and I decided to go to Bristol Toyota. Three words I could use to describe the process would be: quick, painless, and straightforward. We worked with Sharon, who was amazing and extremely friendly. The best part was that there were no gimics - their prices online were the same as when you went in person, unlike other dealers. I had completed the financial application before visiting, and Sharon was prepared with options and the numbers for each when we got there. Sharon truly cared about finding the right car for me within my budget and took the stress completely out of the process! I honestly can't believe how easy it was, and Bristol Toyota's staff exceeded all expectations. More
by aeaferri
Employees Worked With
Sharon Jorde
November 28, 2017
My experience with Bristol Toyota Sharon was our salesperson, she was awesome to deal with and was very knowledgeable of the vehicles that we looked into. There was no pressure tactics Sharon was our salesperson, she was awesome to deal with and was very knowledgeable of the vehicles that we looked into. There was no pressure tactics used to get us to lease the vehicle and was very aware of our budget and only showed us vehicles that we coul afford. Once the agreement was done , my wife and I saw Jim who is the business manager. Jim was also very down to earth, explained everything to us so the we could understand and didn’t pressure us into buying something we didn’t need. Overall the experience with Bristol Toyota was great and I will be coming back when the time comes around again. More
by JimV
Employees Worked With
Sharon Jorde
November 21, 2017
Excellent Service! I was at the end of my lease and Kerry, my sales person, contacted me to go over my options. He took control of the whole process and provided all a I was at the end of my lease and Kerry, my sales person, contacted me to go over my options. He took control of the whole process and provided all answers to my questions and me feel at ease. I would highly recommend Kerry and Bristol Toyota for all your Toyota needs. More
by dmj
Employees Worked With
Kerry Parkos
November 21, 2017
2018 4 runner limited 5 star service at Bristol toyota.Salesman Dave ordered 2018 4 Runner limited in Black with redwood leather.He went over any extra options my Wife and 5 star service at Bristol toyota.Salesman Dave ordered 2018 4 Runner limited in Black with redwood leather.He went over any extra options my Wife and I wanted .Had running boards,wheel locks and cross bar for roof installed.Ordered in Sept arrived just as I came back from vacation Very happy when arrived ,Shiny Black just as Ordered .quick paperwork ,insurance done for me and no pressure on any sales : More
by kkk
Employees Worked With
David Levasseur
November 18, 2017
New truck Easiest truck buying experience I have ever had. Smooth transaction from start to finish I probably spent hour and a half at the dealership. Bristol t Easiest truck buying experience I have ever had. Smooth transaction from start to finish I probably spent hour and a half at the dealership. Bristol toyota has the best prices. More
by Luis
