Bristol Toyota
Swansea, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 962 reviews
Great experience Despite a past bad experience from many years ago ....found a specific vehicle at this dealership that was what we were looking for . Was not thrille Despite a past bad experience from many years ago ....found a specific vehicle at this dealership that was what we were looking for . Was not thrilled about doing any further business but figured i would give it a try. I dealt with Derek and must say even though he is fairly new he got the job done ! Great personality ...exactly what this place needed! More
A buying pleasure Great experience! No pressure to buy. I would highly recommend Bristol Toyota! Salesman Mike Domingues was a pleasure to work with! Thank you! Will de Great experience! No pressure to buy. I would highly recommend Bristol Toyota! Salesman Mike Domingues was a pleasure to work with! Thank you! Will definitely recommend to family and friends! More
good experience Great dealership and excellent staff. Derek was a pleasure to deal with along with his great personality. I will recommend this dealership to family Great dealership and excellent staff. Derek was a pleasure to deal with along with his great personality. I will recommend this dealership to family and friends. More
My Dry Rotted Tire Experience with Mr.Ron Mathieu I went to do an independent tire rotation on my vehicle I purchased 3 months ago...The professional at the place I went to refused to rotate my tires I went to do an independent tire rotation on my vehicle I purchased 3 months ago...The professional at the place I went to refused to rotate my tires starting they were no good...DRY ROT..all 4 tires...he also stated no way this would've never passed inspection...(I had inspection done when I purchased the vehicle by the d[ealership)..This is a CERTIFIED VEHICLE...was on guarantee checklist... when I arrived Mr Mathieu called me into his office space... when I explained he..asked who sold me the vehicle... when I told him he rudely stated He would be right back with Bob Medeiros so he and I could have a conversation about tires!! as he barreled out of his office....this made me very upset causing me to embarrass myself and make a scene...HE THEN ASKED ME TO LEAVE HIS OFFICE HE WAS BUSY...I immediately left and went to front desk where I was then properly assisted....and they did put new tires after some run around...The thing that bothered me most is Mr.Matieu stated that I was acting as though he sold me the car then practically threw me out of his office...I STATED TO HIM THE HE IS A REPRESENTATIVE OF TOYOTA...This kind of behavior should be unacceptable from a team orientated company...I hope the rectify this...wow...I won't ever go there for service ...6 More
Excellent experience The manager and salesman was excellent to work with. They listen to your needs and work with you they don’t pressure you like most other dealers. I wi The manager and salesman was excellent to work with. They listen to your needs and work with you they don’t pressure you like most other dealers. I will definitely recommend this dealership. More
Excellent Service Department I always bring my Tacoma to Bristol Toyota for regular maintenance and other service as needed. The entire staff are professional, attentive and expla I always bring my Tacoma to Bristol Toyota for regular maintenance and other service as needed. The entire staff are professional, attentive and explain each process and expected cost. They take the time to answer questions and ensure I understand what is needed and what is optional. Recently I had an issue and was invited to come right in, although they were busy, and they were able to quickly address my concern and fix it. Lastly, they do not try to sell you some service you do not need!! More
Great customer service Kerry, Lynda and Jimmy were fantastic. The whole car buying process with Bristol Toyota was straight forward and they were there to help along the way Kerry, Lynda and Jimmy were fantastic. The whole car buying process with Bristol Toyota was straight forward and they were there to help along the way. I didn't feel rushed or cheated, like I have at other dealerships. More
Great experience It was pleasure dealing with Ayane. She handled the process from beginning to end. She also took the time with me and made sure I was comfortable usin It was pleasure dealing with Ayane. She handled the process from beginning to end. She also took the time with me and made sure I was comfortable using all the features in my new vehicle More
Best salesman ever! I’ve been purchasing Toyota’s from the same dealership for years; and the best salesman ever! Steve Axtell can not do enough to make sure you are com I’ve been purchasing Toyota’s from the same dealership for years; and the best salesman ever! Steve Axtell can not do enough to make sure you are completely comfortable with the whole process! More
Love the new Vehicle! Was able to look at, test drive and drive the truck home all in one day! Fantastic! They had the exact truck in the color and model I was looking for! Was able to look at, test drive and drive the truck home all in one day! Fantastic! They had the exact truck in the color and model I was looking for! More