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Bristol Toyota

Swansea, MA

4.8
962 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 962 reviews

October 03, 2020

Have leased many vehicles from Bristol Toyota and see no reason to change. STEVE (Axtell) has always been professional, friendly and accommodating, and has gone above and beyond. More

by joseph_dasilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Jimmy” in finance dept, Steven Axtell
October 02, 2020

Have been going to Bristol Toyota for many years and am always satisfied. Just had two service appointments and John Herd took good care of me. And just bought a new Camry from Steve Axtell who is always More

by Carole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
September 20, 2020

Great experience, easy to work with, upfront and honest...did I just say that about a car dealer? would definitely recommend and will shop here again. More

by jpetrarca2020-1@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynda Ramsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shtutin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karissa Costa, Eric in Finance
September 18, 2020

Top notch sales and service today. Very happy as usual. Went in for a sticker and bought a new Tacoma. Fast, friendly sales and service. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jes Brownell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

Friendly people, good experience.would come back again .bought a new corolla. Also like your service dept. I will tell my friends about my experience. More

by Opticmike2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Parkos
September 03, 2020

I am very pleased with the service I received at Bristol Toyota. Andrew, the sales rep was excellent. He was very patient and answered all of my questions. He is a very personable young man. More

by Rroderick13
Recommend Dealer
Yes
Employees Worked With
Andrew Soares
August 26, 2020

Dishonest sales tactics. I was given a quote by text on a new vehicle so I made the trip to the dealership. When I got there I was told that they made a mistake and they wouldn't honor the quoted price. They More

by Willy
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jes Brownell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

What more can a car buyer hope for. I will tell you....no pressure from the salespeople. Knowledgeable, helpful, answers questions easily and if he/she does not know the answer, they make the time and effort More

by audrarae11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Fragata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2020

I’m a return customer. I always feel satisfied and I always leave feeling I got a great deal. Very friendly, caring and courteous staff. More

by Gwb2004l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayleigh Isenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Perreault
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2020

Derek was great! So was his team of people, I went in not knowing what I wanted but knowing what I wanted to spend, they got me so close to what I intended to spend and that alone 🙌🏼 Great job Bristol More

by crystalw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
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