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Bristol Toyota
Swansea, MA
951 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 951 reviews
March 31, 2022
Staffing is amazing! Very please with everyone I have worked with so far. You have gained my trust and future business. Very please with everyone I have worked with so far. You have gained my trust and future business. More
by Dave.boisvert
March 30, 2022
I love Bristol Toyota! My whole family buys there. Steve Axtel makes the process as easy as possible and fun! My whole family buys there. Steve Axtel makes the process as easy as possible and fun! More
by Maumar3d
March 29, 2022
Great customer service. Friendly staff. Only downfall , I had to wait 1 1/2 hours to been brought into finance to do my final paperwork. Friendly staff. Only downfall , I had to wait 1 1/2 hours to been brought into finance to do my final paperwork. More
by car12to364
March 26, 2022
Bristol Toyota and Steve Axtell are the absolute best! So helpful and honest. They treat everyone like family. I always know that when I go to them I’m getting the best deal. So helpful and honest. They treat everyone like family. I always know that when I go to them I’m getting the best deal. More
by jimay19
March 25, 2022
very good dealer toyota bristol at bristol the customer is a king they welcome everyone is a king they welcome everyone More
by esperancej
March 23, 2022
Very pleasant experience working with Steve Axtell in purchasing my new car...He was professional, knowledgeable and attentive and made the entire process easy and stress-free. Thank you Steve...very mu purchasing my new car...He was professional, knowledgeable and attentive and made the entire process easy and stress-free. Thank you Steve...very much appreciated! Would highly recommend Bristol Toyota to family and friends without hesitation. More
by Jenna Burke
Employees Worked With
Steven Axtell
March 23, 2022
Had a good experience at dealership sales manager and sales person We very helpful to get the deal done that I wanted sales person We very helpful to get the deal done that I wanted More
by ronaldtorres54
Employees Worked With
March 16, 2022
Just had a great experience buying a car at Bristol Toyota. Salesperson Andy Espinal was courteous, professional and knowledgeable. I am an older lady and have bought many cars over the years. This was Toyota. Salesperson Andy Espinal was courteous, professional and knowledgeable. I am an older lady and have bought many cars over the years. This was probably my most positive experience. Finance manager Jimmy Lane and the general manager were also courteous and helpful. I would unequivocally recommend Bristol Toyota to anyone. More
by Judyten
March 12, 2022
The assistance provided to me in the sales and financial departments exceeded my expectations and left me beyond satisfied departments exceeded my expectations and left me beyond satisfied More
by AbbyH
March 11, 2022
Excellent customer service. The car I wanted was not available in stock but it was there in 2 weeks as I was informed. The car I wanted was not available in stock but it was there in 2 weeks as I was informed. More
by francasiljr
