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Bristol Toyota
Swansea, MA
1,081 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,081 reviews
December 30, 2025
Bristol Toyota has great customer service, staff were attentive, friendly and knowledgeable. Overall top notch experience! attentive, friendly and knowledgeable. Overall top notch experience! More
by Katraversie
December 30, 2025
Great and fast service. .no games. I told them what I wanted and they showed me that and then some. I was able to make an informed decision with confidence. I will be returni .no games. I told them what I wanted and they showed me that and then some. I was able to make an informed decision with confidence. I will be returning with my son! More
by JSantos
Employees Worked With
Other Employees :
Courtney Tavares..set up the appt.
December 30, 2025
Fantastic customer service from sales to finance. Great communication and low pressure approach. Highly recommended! Great communication and low pressure approach. Highly recommended! More
by Philmaz136
December 30, 2025
Took 4 hours over 2 visits to finalize buying a pre-owned car. Made to wait for too long. Tried to force me into financing instead of taking my deposit and letting me pay in full 4 days later. Sales staff an car. Made to wait for too long. Tried to force me into financing instead of taking my deposit and letting me pay in full 4 days later. Sales staff and finance staff didnt have same numbers or information. More
by Littlehapy
December 29, 2025
Today was extremely seamless business transaction. All those involved in the sale were top notch All those involved in the sale were top notch More
by vieira.jim
December 28, 2025
I love Bristol Toyota they treat me as family. I'm always welcomed, they also know me by name. I always feel welcomed as like family. Toyota has been my go to place for any questions on my vehicle I'm always welcomed, they also know me by name. I always feel welcomed as like family. Toyota has been my go to place for any questions on my vehicle and soon new vehicle to add to the Toyota family. Love Bristol Toyota More
by Kimbelina
December 28, 2025
From the moment I walked in, I never felt pressured or uncomfortable. Shawn was great to work with, straight forward and don’t try hiding any details. I will recommend them to everyone I know uncomfortable. Shawn was great to work with, straight forward and don’t try hiding any details. I will recommend them to everyone I know More
by jordan
December 26, 2025
Always a pleasure dealing with Sean and Crew. I would not hesitate going back for another vehicle. I would not hesitate going back for another vehicle. More
by Msanita222
December 24, 2025
Professional Friendly Knowledgeable Efficient Transparent Courteous Trustworthy Responsive Welcoming Organized Accommodating Low-pressure Attentive Reliable Customer-focused Transparent Courteous Trustworthy Responsive Welcoming Organized Accommodating Low-pressure Attentive Reliable Customer-focused More
by palsfeld
December 24, 2025
1. Professional 2. Friendly 3. Knowledgeable 4. Eff icient 5. Transparent 6. Courteous 7. Trustworthy 8. Responsive 9. Welcoming 10. Organized 11. Accommodating 12. Low-pressure 13. At icient 5. Transparent 6. Courteous 7. Trustworthy 8. Responsive 9. Welcoming 10. Organized 11. Accommodating 12. Low-pressure 13. Attentive 14. Reliable 15. Customer-focused More
by palsfeld
