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Bristol Toyota
Swansea, MA
1,059 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,059 reviews
December 04, 2025
I bought a car from this dealership recently and had only good experiences start to finish. No games, just straight forward business and customer care. I dealt with a couple of good guys , Alex Shtutin and P good experiences start to finish. No games, just straight forward business and customer care. I dealt with a couple of good guys , Alex Shtutin and Paul Little who got me a great price on the car. And the finance guy Mr Lane didn't try to sneak anything in the paperwork. Very upfront. Not what I expected. Thanks guys. More
by JimT
December 03, 2025
It was a wonderful experience. Everyone I dealt with was very professional and respectful. I look forward to continued successful service visits Everyone I dealt with was very professional and respectful. I look forward to continued successful service visits More
by Inkytwo59
December 01, 2025
The buying process was pain free, no pressure, nice facility and plenty of vehicles to choose from. facility and plenty of vehicles to choose from. More
by eowens0422
November 07, 2025
Our third purchase with this dealership. We bought a used 4 Runner in 1992 when they were still in Bristol,RI. In Swansea MA, in 2020 we bought a new Camry, and recently bought a new 2025 RAV We bought a used 4 Runner in 1992 when they were still in Bristol,RI. In Swansea MA, in 2020 we bought a new Camry, and recently bought a new 2025 RAV4 XLE Hybrid. An auto purchase is never quick because of all the details but they are efficient and pleasant considering all that. More
by aarchambaultt
October 05, 2025
I’m very happy with Andy and the rest of the Toyota staff. They were very professional and helped me find the truck I was looking for. staff. They were very professional and helped me find the truck I was looking for. More
by Walter
Employees Worked With
September 27, 2025
Great customer service. Employees were very friendly and helpful. Shawn was wonderful to work with. Employees were very friendly and helpful. Shawn was wonderful to work with. More
by susan.o61976
September 26, 2025
Great customer service. Very straightforward. Listen to what I had to say and didn't try to talk me into buying more then was looking for. Gave me great trade in on my old c Very straightforward. Listen to what I had to say and didn't try to talk me into buying more then was looking for. Gave me great trade in on my old car. More
by Jobrien0719
Employees Worked With
September 23, 2025
Easy transaction. A little tough to negotiate with but in the end had a reasonable price. Very fast with transaction, prep, and registration. No issues. Would buy here A little tough to negotiate with but in the end had a reasonable price. Very fast with transaction, prep, and registration. No issues. Would buy here again. More
by pvivino
September 20, 2025
This is my second purchase with Bristol Toyota. I can’t speak highly enough about Alex S. He’s a wonderful person and salesman. He truly listens and doesn’t push. He worked with me and got me a gr I can’t speak highly enough about Alex S. He’s a wonderful person and salesman. He truly listens and doesn’t push. He worked with me and got me a great deal. Will definitely continue to use Bristol Toyota and will recommend them and Alex to all my family and friends! More
by Raeofsunshine
September 19, 2025
He is wonderful and well-intentioned person. I prefer him based on my Turkish community I prefer him based on my Turkish community More
by aemhan
Employees Worked With
