Brighton Ford

Scam Artists I'm a A-Plan purchaser. So, the price should be the same no matter what Ford dealer you go to. Was quoted a monthly lease price that was approximately I'm a A-Plan purchaser. So, the price should be the same no matter what Ford dealer you go to. Was quoted a monthly lease price that was approximately $35.00 more a month than I got from Bob Maxey Ford. (Same Car) When I questioned my sales guy, he told me they add a pin-stripe package on the car so the dealer can make additional money on A/Z deals. However, they didn't tell or ask me if I wanted the pin-stripe package. The sales guyshouldhave told me of this situation... he did not. Do yourself a favor... find a different dealer than Brighton Ford!! More

My hybrid My Ford Fusion Hybrid lease is the best thing I've done in a long time. Michael Tabacchi is my salesman. Not knowing much (read anything) about a hybr My Ford Fusion Hybrid lease is the best thing I've done in a long time. Michael Tabacchi is my salesman. Not knowing much (read anything) about a hybrid, Michael answered all my questions plus some that I hadn't even thought of. Everyone I dealt with at Brighton Ford was friendly, courteous and pleasant while performing his/her job in a professional manner. A good experience all around. More

Great Our sales person was great, friendly, personable, very good with his product knowledge. As well as our finance person. We like the vehicle very much Our sales person was great, friendly, personable, very good with his product knowledge. As well as our finance person. We like the vehicle very much More

Great! Professional. Knowledgeable Working with Austin was a great customer experience! He understood my vision and found the Escape SUV I wanted. Austin's professionalism is #1. He Working with Austin was a great customer experience! He understood my vision and found the Escape SUV I wanted. Austin's professionalism is #1. He listened to ideas, excellent collaborator, and a leader. When purchasing a vehicle, I valued this. Really nice Dealership! Everyone was great. More

My First Car I went in with my dad not completely knowing what I wanted, and Mike was very friendly with helping us find the best car for my first ride. I love the I went in with my dad not completely knowing what I wanted, and Mike was very friendly with helping us find the best car for my first ride. I love the car and everything went smoothly! More

Best salesman out there! Mike helped me and my husband purchase not 1 but 2 vehicles! We came in, he asked us what we were looking for, we told him exactly what we wanted and Mike helped me and my husband purchase not 1 but 2 vehicles! We came in, he asked us what we were looking for, we told him exactly what we wanted and he delivered!!!! Best customer service around!!! Will DEFINITELY be back when it is time to trade in! More

Professional and informative.k Great job by Austin, enjoyed his sales approach.. Purchased an Edge, and Austin was able to work with us well buying and trading in our older vehicle. Great job by Austin, enjoyed his sales approach.. Purchased an Edge, and Austin was able to work with us well buying and trading in our older vehicle. More

Excellent. Allie is the bomb. Love Brighton ford. Allie is so helpful and got me in the exact vehicle I wanted. 5 stars. Excellent. So happy with this place and the car I have. Wil Love Brighton ford. Allie is so helpful and got me in the exact vehicle I wanted. 5 stars. Excellent. So happy with this place and the car I have. Will never go anywhere else. More

A+++++ times a million Before we went in to see Allie, I had been looking at cars at various dealerships for months. Either nothing really stuck out to me or the sales peopl Before we went in to see Allie, I had been looking at cars at various dealerships for months. Either nothing really stuck out to me or the sales people were all really irritating/fake nice/unpersonable/just plain rude. That all changed with Allie. Bear with me for some back story. Allie sold my boyfriend his Focus ST last year and had a great experience with her. This time, we originally went to Courtesy Ford in Okemos which deems itself a "hassle free zone". We were greeted by a new sales guy who helped us get started then his trainer came over and helped. The vehicle I wanted, a 2013 Escape, had been sold the night before but they had other similar vehicles on the lot in the same price range with similar miles. We went for a test drive and liked everything about it. All was good except the tires were basically bald and needed to be replaced before winter, an expense I really didn't want to have if I was going to be financing a vehicle. This was the case for all the escapes they had. They refused to budge on the price, stating "this is a million dollar building. We have bills to pay. I personally have a dog to feed at home and can't just sell this for nothing." Doesn't sound like a hassle free zone to me! My boyfriend and I went outside to discuss and he called Allie to see what they had. She had a newer Escape with a better trim package at almost the same price. We immediately left and went to Brighton Ford to see her. She greeted us with a smile and a handshake and immediately began showing us the Escape we came in to see. We went for a drive and she answered any questions we had. From start to finish it was a pleasure working with her. She was kind and fun and I never once felt like she was being pushy or fake. She is genuinely amazing at her job and treats people fairly and with respect. She was able to get me my Escape for less than the one I originally was looking at at the other dealership, with almost brand new tires and a warranty because it was a certified used vehicle - that was SUCH a relief. We will be going back to see her when it's time for new vehicles. THANK YOU ALLIE!! More

Fantastic!!! When i came in looking for a car, Allie greeted me and got right to work of want i could afford and wanted. I was sooo relieved it wasnt a huge long p When i came in looking for a car, Allie greeted me and got right to work of want i could afford and wanted. I was sooo relieved it wasnt a huge long process like i have had in the past! I recommend her and the Ford dealership to anyone who wants/ needs a car! :) More