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Brighton Ford

Brighton, MI

2.0
220 Reviews

8240 Grand River Ave

Brighton, MI

48116

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220 Reviews of Brighton Ford

July 21, 2017

Todd is a rockstar Todd has been a rockstar to deal with. I am making a purchase with him on a car that isn't ready for delivery yet. He has kept me informed throughout More

by Uthjazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cowen
Jul 21, 2017 -

Brighton Ford responded

We appreciate you taking the time to review our dealership, so thank you very much for that! Thanks for the kind words about Todd, it's always great when our team makes car buying so easy and painless!

July 17, 2017

Great salesman. Austin did a very good job of explaining the options available on the Explorer. He also went over everything a second time with my wife. More

by Don 71
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Pilarski
Jul 21, 2017 -

Brighton Ford responded

Don, we are glad to hear that you had a good experience at Brighton Ford! Austin sure knows his product, so it's great hearing that you felt he did a great job presenting to you and your wife. Have a great day!

July 14, 2017

My first car purchase I am in love with my new car! Mike Tabacchi is an awesome salesman and he really worked hard with me to find me a car! I am definitely a customer for More

by Happy girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tabacchi
Jul 17, 2017 -

Brighton Ford responded

Thank you for the 5 star review Happy Girl, we truly appreciate your business! It makes us happy to hear that Mike was able to get you into a new car that was perfect for you. Have a great day!

July 09, 2017

Troy did a great job! I really appreciated Troy's low pressure approach to helping me with my purchase. I was disappointed that they would not adjust the price, but apprec More

by 2012JeepWranglerOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hill
Jul 10, 2017 -

Brighton Ford responded

Thanks for taking time to review our dealership! We sure appreciate your business and are glad that Troy was able to help you instead of annoying you like many other dealerships tend to do. Please let us know if you need anything now, or in the future.

July 09, 2017

These guys know how to make it happen! So last week when I finally decided to pull the trigger on purchasing a new Focus due to all of the incentive money on the hood, and an extra thousand More

by Jeremy Willard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric (new car sales mgr), Austin Pilarski, Heather Wilkinson
Jul 10, 2017 -

Brighton Ford responded

Jeremy, thanks for the 5 star review of Brighton Ford! So glad that we were able to help you into a new Focus in the nick of time to make sure you got all of the extra rebates/incentives. We pride ourselves in making sure we make car buying easy and convenient for our customers and it sounds like Heather, Austin, Eric and Dan were able to do that for you. Hope you enjoy your new Focus and have a great day!

July 07, 2017

Brighton ford gave me a miracle! Mike T and Dominic helped me get out of a car I was charged WAY to muc he for. Their sincerity in helping their customers means more than the world to More

by Focus!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tabacchi
Jul 10, 2017 -

Brighton Ford responded

Happy Monday and thanks much for the 5 star review! Mike and Dom are customer advocates to the fullest, so it's always great to hear about when they can help a customer in need! Have a great day!

July 01, 2017

Just looking around.......They had just what we needed. We stopped by to just see what was on their lot not knowing they were open. Todd Cowen came up to us and found out what we looking for and told us abo More

by jtkirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave? the Financial Guru...., Todd Cowen, Brighton Ford
Jul 03, 2017 -

Brighton Ford responded

Thanks for the great review on Brighton Ford, we appreciate the kind words about Todd and the rest of the Brighton Ford family! Have a great day!

June 30, 2017

Happy new car owner Friendly and responsive to the customer needs without the hard sell. Our salesman seemed knowledgeable and answered all our questions. Have purchased More

by Zorro
Recommend Dealer
Yes
Employees Worked With
Austin Pilarski
Jul 03, 2017 -

Brighton Ford responded

We love your name "Mr. Happy new car owner" and glad we could make your experience one to remember! Please let us know if there is anything we can help you with now, or in the future.

June 27, 2017

Just what I wanted. Troy knew what I was looking for, called me the morning the car was available, and worked with me to make the deal happen. It all worked out the way I More

by Truss03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hill
Jul 03, 2017 -

Brighton Ford responded

Thanks for the descriptive review, we love it when our customers share their feedback with us! Troy is an important part of the Brighton Ford family, it's always great hearing feedback on him especially when he was able to make everything as smooth as possible for our customers. Have a great day!

June 21, 2017

Great Experience! Buying a new vehicle from Brighton Ford was very easy! The salesperson was great and took care of everything for me. I absolutely love my new truck! T More

by Silversport17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Policella
Jul 03, 2017 -

Brighton Ford responded

Thanks for the 5 star review of our dealership, it let's us know that we are doing it right. We couldn't be happier that we made your car buying experience as easy as possible! Have a great night!

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