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Brandon Tomes CDJR
McKinney, TX
278 Reviews
Welcome to Brandon Tomes CDJR, a proud member of the Tomes Auto Group, located at 400 S Central Expy in McKinney, Texas. The Tomes Auto Group has been serving drivers across Collin County and North Texas since 1983. As a full-service Chrysler, Dodge, Jeep, and Ram dealership, we offer a wide selection of new and pre-owned vehicles, competitive financing options, and a service department staffed by factory-trained technicians. Our focus has always been on building lasting relationships through honest guidance and exceptional customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 278 reviews
October 31, 2026
My car was towed in on a Wednesday morning 8:30 AM. I called the dealership at 1 PM to ask about it. Waco told me he would text me or call me later. No text or call. I called Thursday. Same thing, I wa I called the dealership at 1 PM to ask about it. Waco told me he would text me or call me later. No text or call. I called Thursday. Same thing, I was told I would get a call or a text about the car and it could take two or three days to do a diagnostics run. So I went to the dealership after work Thursday evening, and was told they're still checking it could take two or three days to do a diagnostic check. Once again on Friday I did not get a call or a text so Friday evening I went to the dealership AGAIN which is when I finally got to talk to Waco. I WENT TO HIM. HE DID NOT CONTACT ME... He was very kind and went out to find the mechanic who assured me it would be finished by morning time. Saturday morning came and for the very first time I actually got a text from Waco telling me my car was finished around 10 AM. Very frustrating that I got zero communication until I actually WENT to the dealership myself two times ! More
by ELEFAITH63
Verified CustomerEmployees Worked With
Waco
October 31, 2026
I liked that the team was in constant contact from the moment I drove in. Logan was helpful in letting me know what was needed and when the work would be completed. moment I drove in. Logan was helpful in letting me know what was needed and when the work would be completed. More
by Kmmontange
Employees Worked With
Logan
October 31, 2026
Slow, got an oil change and tire rotation, took over an hour. It is usually more expensive and always takes longer than an outside shop. I only went to the dealership because I got a great deal from Mopar. hour. It is usually more expensive and always takes longer than an outside shop. I only went to the dealership because I got a great deal from Mopar. More
by donnie.prentice
Employees Worked With
Logan but he was wonderful, did everything he could to get me in and out. The reason for the 2 was the time it takes to get an oil change. I was there for over an hour.
October 31, 2026
Great Helpful Efficient Customer Care! Thank You for taking GREAT care of me and my vehicle! Thank You for taking GREAT care of me and my vehicle! More
by DIANAL.CAMPBELL
Employees Worked With
October 30, 2026
My original purchase with David Hamilton was great. I never received my second key fob, because it was lost. Things happen; it wasn't a big deal. However, I lost my fob and had to have my car towed to I never received my second key fob, because it was lost. Things happen; it wasn't a big deal. However, I lost my fob and had to have my car towed to the dealership. Chris Miles ordered a fob and had it programmed. He acted like he was doing me a favor. He wasn't. I was owed the fob. He could have had my car washed and filled up for the inconvenience. He didn't. I am so unimpressed with him. I will not purchase another vehicle from this dealership. I hope I never have to deal with them again. He is the sales manager I believe, and he should have handled my situation better. -Michelle Ballard More
by meredithmballard
October 29, 2026
It won’t let me do 0 stars, so 1 star it is. The service department has gone way down in service satisfaction since the Tomes brand took over. Advisors treat you like you’re stupid and don’t The service department has gone way down in service satisfaction since the Tomes brand took over. Advisors treat you like you’re stupid and don’t want to go the extra mile to answer your questions. Replacing fuel injectors for a second time for a 2023 truck with 50k miles with out any vacuum or smoke tests is unacceptable. They wanted to charge nearly $3k for what they “thought” the problem was. I’m so glad I got a second opinion!!!!! More
by SAM.PEVEHOUSE
Employees Worked With
October 28, 2026
They drew people around seniors around charging them too much stuff money and charging our credit card to even use it, but the guy that I worked with I don't know his name. He was excellent. much stuff money and charging our credit card to even use it, but the guy that I worked with I don't know his name. He was excellent. More
by cowpaw48
