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Brandon Honda - Service Center

Tampa, FL

4.8
5,179 Reviews

5,180 Reviews of Brandon Honda - Service Center

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September 13, 2024

Very easy to make appointment, arrived to appointment to change oil, was told it would take 3 to 4 hrs, asked why because they had over 20 walk ins, That is not my fauld so I left. More

by gmhowardm
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
Sep 19, 2024 -

Brandon Honda responded

GM Howard, Thank you for sharing your experience, we apologize for any inconvenience this may have caused you. If you would like to speak with me personally I would welcome the call. Warm regards Jennifer Chasse Service Manager jchasse@brandonhonda.com 813-664-1234

September 11, 2024

He is useless and lazy don't do his job at all should not be a manager. More

by Maggie
Recommend Dealer
No
Employees Worked With
Sharief Hammad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Brandon Honda responded

Maggie, My apologies for the experience that must have happened to elicit this response. If you would please reach out to me personally I would like to get some details, and what I can do to help. Regards, Eddie Juica Brandon Honda Finance Director ejuica@brandonhonda.com 813-664-1234

September 06, 2024

Andy in Brandon Honda Service was very professional and personable. He kept me informed of the status of my car and went over in detail what the mechanics did. More

by Brighteyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
July 03, 2024

At my Brandon Honda service appointment, I received excellent service from James Johnson and also experienced excellent customer relations from Chris Irvin. More

by DanT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Johnson, Chris Irvin
June 24, 2024

My service rep was so great! He kept me updated and my oil change was faster than usual. Mike deserves 5 stars. More

by Christine.irizarry93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Travis is very helpful and did a great job with my appointment in the dealership. More

by Sherv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I dont recommend this place for auto service especially if you dont have auto warranty. They will rip you off. my experienced here. First I paid tire rotation but they did not rotate the tires. I know they More

by Gopix_22
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Michael Mack
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Brandon Honda responded

Gopix_22 Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your visits. Providing a positive and consistent experience is our top priority, and it's clear we fell short in your case. Your feedback is invaluable as it helps us improve our services. We would like to see what we can do to help. Please contact me so we can discuss how to possible resolution to these issues. Thank you, Jennifer Chasse Service Manager 813-769-4514 jchasse@brandonhonda.com

June 02, 2024

I recently had the pleasure of experiencing my first service appointment at Brandon Honda for my 2024 Honda Pilot All-Wheel Drive Touring, and I am delighted to share my overwhelmingly positive experien More

by Danny Lockwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

The best worker at Brandon Honda, very grateful for his service and professionalism, thank you Cardona. More

by Bradp13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Guadalupe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Don was very friendly and understanding. He advised me to get an additional service done. I would highly recommend him to anyone. More

by Keiser55!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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