5,180 Reviews of Brandon Honda - Service Center
Very easy to make appointment, arrived to appointment to change oil, was told it would take 3 to 4 hrs, asked why because they had over 20 walk ins, That is not my fauld so I left. change oil, was told it would take 3 to 4 hrs, asked why because they had over 20 walk ins, That is not my fauld so I left. More
He is useless and lazy don't do his job at all should not be a manager. be a manager. More
Andy in Brandon Honda Service was very professional and personable. He kept me informed of the status of my car and went over in detail what the mechanics did. personable. He kept me informed of the status of my car and went over in detail what the mechanics did. More
At my Brandon Honda service appointment, I received excellent service from James Johnson and also experienced excellent customer relations from Chris Irvin. excellent service from James Johnson and also experienced excellent customer relations from Chris Irvin. More
My service rep was so great! He kept me updated and my oil change was faster than usual. Mike deserves 5 stars. He kept me updated and my oil change was faster than usual. Mike deserves 5 stars. More
Travis is very helpful and did a great job with my appointment in the dealership. appointment in the dealership. More
I dont recommend this place for auto service especially if you dont have auto warranty. They will rip you off. my experienced here. First I paid tire rotation but they did not rotate the tires. I know they if you dont have auto warranty. They will rip you off. my experienced here. First I paid tire rotation but they did not rotate the tires. I know they didnt rotate the tire cause I put a mark. Second, they said my battery is fair need to change in my next visit. When I went for my next visit they said my battery is good. So i didnt change the battery. The next visit they said my battery is poor that I need to change the battery. No consistency. Third. They said I need to change the filter in my cabin and engine. I told them ill do it. I bought the filter in honda. When i got home to change the engine filter they did not put back the screw. when my AC broke they rip me off. I asked how much the “ out the door price”. They said 2100. When I went there to get my car they charge me more it went up to 2500. And they even charge me 3% to use my CC. If you have mo warranty beware in going to this place for auto service. More
I recently had the pleasure of experiencing my first service appointment at Brandon Honda for my 2024 Honda Pilot All-Wheel Drive Touring, and I am delighted to share my overwhelmingly positive experien service appointment at Brandon Honda for my 2024 Honda Pilot All-Wheel Drive Touring, and I am delighted to share my overwhelmingly positive experience. From the moment I arrived until the moment I left, the entire process was seamless, efficient, and truly customer-centric. Upon arrival, I was immediately impressed by the welcoming and professional atmosphere of Brandon Honda. The facility is modern, clean, and well-organized, reflecting a high standard of excellence. The staff greeted me with genuine smiles and courtesy, making me feel valued as a customer from the outset. The service advisor, who attended to my vehicle, demonstrated exceptional knowledge and professionalism. He took the time to thoroughly explain the services that would be performed on my 2024 Honda Pilot, addressing any questions I had with clarity and patience. It was evident that the staff at Brandon Honda are well-trained and highly skilled, instilling confidence in the quality of their work. One of the standout aspects of my visit was the efficiency with which the service was conducted. Despite being my first service appointment, the entire process was completed in a timely manner, far exceeding my expectations. The service team worked diligently to ensure that my vehicle was thoroughly inspected and serviced without any unnecessary delays. This level of efficiency is a testament to their dedication and expertise. The quality of service provided was impeccable. My Honda Pilot was returned to me in pristine condition, having undergone a comprehensive check-up and maintenance. The attention to detail was evident, and I felt reassured knowing that my vehicle was in excellent hands. Additionally, the service team provided a detailed report of the work carried out, including any potential issues to keep an eye on in the future. This level of transparency and communication is highly commendable. While waiting for my vehicle, I had the opportunity to enjoy the customer lounge, which is equipped with a range of amenities to enhance the overall experience. The lounge is comfortable and well-appointed, offering complimentary refreshments, Wi-Fi, and a quiet environment to relax or catch up on work. It’s clear that Brandon Honda goes above and beyond to ensure that their customers are comfortable and well-cared for during their visit. My experience at Brandon Honda for the first service of my 2024 Honda Pilot All-Wheel Drive Touring was nothing short of exceptional. The professionalism, efficiency, and quality of service provided far exceeded my expectations. It is evident that Brandon Honda prioritizes customer satisfaction and strives for excellence in every aspect of their operations. I wholeheartedly recommend Brandon Honda to anyone in need of vehicle servicing or considering purchasing a new vehicle. Their commitment to providing outstanding service and ensuring customer satisfaction is truly commendable. I look forward to returning for future services and continuing to experience the exemplary service that Brandon Honda consistently delivers. More
The best worker at Brandon Honda, very grateful for his service and professionalism, thank you Cardona. service and professionalism, thank you Cardona. More