Brandon Honda

This was our third car purchase thru Brandon Honda and Tim was as helpful and friendly as all the other employees we have worked with. He tried as hard as possible to get us out of the dealership with pr Tim was as helpful and friendly as all the other employees we have worked with. He tried as hard as possible to get us out of the dealership with professionalism and as fast as possible. We were trading in our other CRV and he found the perfect one for us, and explained all the upgrades with the 2012 from our 2010. We were in and out of the dealership from the beginning of the paperwork for the trade in to test driving and then the financial paperwork in less than 3 hours. The whole process is always made as simple and hassle free as possible. We have never had a bad experience at this dealership. More

Excellent service! Mark Smith and Cris Aviso very helpful and got me into a car I love. I would highly recommend buying a car from Brandon Honda. and got me into a car I love. I would highly recommend buying a car from Brandon Honda. More

Don Negri was great from start to finish.....I would recommend him to everyone. He was extremely responsive to all questions and came in on his day off to meet us at the dealership. recommend him to everyone. He was extremely responsive to all questions and came in on his day off to meet us at the dealership. More

Mr Thomas Brothers in the parts Department went the extra mile to get my new battery still under warranty. Thomas was very courteous and helpful and was considerate of my long wait. He made sure I received mile to get my new battery still under warranty. Thomas was very courteous and helpful and was considerate of my long wait. He made sure I received my battery and walked it to my car. First class service from a first class dude. More

Treatment is pleasant and customer is respected all the time. Explanation of the benefits and features were nice and understandable. One important thing I liked is explaining the available finance optio time. Explanation of the benefits and features were nice and understandable. One important thing I liked is explaining the available finance options is clear and hassle free. More

Tim was avery knowledgable sales person. He answered all my questions. Tim did not pressure me to buy a car I did not want. He listened to my list of needs and matched me with a perfect car. He was patie my questions. Tim did not pressure me to buy a car I did not want. He listened to my list of needs and matched me with a perfect car. He was patient when we needed to wait on my wife to arrive at the dealer. Tim supported me as I negotiated an acceptable price with management. The sales process was smooth. I recommend Tim to any interested buyer. More

I was looking for a honda civic, preferably new, and met with Don to find what I was looking for. When I arrived there, Don was very friendly and we drove a new honda civic. He wanted a deposit before anyth with Don to find what I was looking for. When I arrived there, Don was very friendly and we drove a new honda civic. He wanted a deposit before anything was set in stone. I told him I would not give a deposit until I ran the deal and numbers past my husband as we make all our decisions together. Don respected that, but I do not think the financial guy did because he did not want me to leave without the deposit. Several days later, I was approved for a new civic, but when I asked for the specifics, I kept getting the run around. No one would give me the specifics about the car I was approved for, the payment, etc. When I emailed Don I got an email back that I was approved for an Accord. I thought well a new accord may be an option but I want a civic. Then I asked Don for specifics on this car and I received an email that it was a 2010 Accord. I emailed Don back that I wanted a civic not an accord. So then Don emailed me back that I was approved for a 2012 civic. So I asked Don to email me the specifics, car, payment, etc so I can discuss this with my husband before I drive 30+ miles to put down a deposit on April 30th. Well it was a couple of days and I emailed Don April 29th that I need the information before I come up at 3:00. No response until about 4:30 and the information stated I was approved for the 2012 civic and my payment was going to be in the low xxx. Well, this didn't answer all my questions and I felt that I was getting the run around from this dealership and I don't appreciate being taken advantage of. So, as a result I purchased my civic from another dealer on April 30 and had the car by 6:30pm that evening who did not have a problem giving me specifics about the car and giving me the time to speak with my husband before I purchased it. The other dealer also listened to my needs and steered in the direction that would fit these needs. Brandon Honda did not appreciate or hear what I was saying and did not attempt to meet my needs. I would not recommend this dealer to anyone as they like to bait and switch and take advantage of a woman as was evident from the run around that I got from them. If they could not meet my needs, then they needed to be upfront and let me know that and we could have taken another path. Instead they left me hanging for days on end. This is not very professional and therefore, I would not come back there again. More

My experience at Brandon Honda was a lot of ups and downs of multiple people helping me and basically a waiting game. overall though after a few days and a lot of communication i have a wonderful car that i of multiple people helping me and basically a waiting game. overall though after a few days and a lot of communication i have a wonderful car that i am very happy with and feel educated about. Kyle is very kind and thorough with his customers and even through all my indecisiveness he always had a smile on and gave his honest opinion. he treated us as he was talking to a friend versus saying what he thought we wanted to hear. To an honest person as myself i respect that he was so personable. If everyone was as personable and optimistic as kyle you might not even realize you are at a car dealership! More

My parents and I came to Brandon Honda to purchase a new car. The dealership came highly recommended by some of our close friends and the dealership did not disappoint. We were treated with respect and we g car. The dealership came highly recommended by some of our close friends and the dealership did not disappoint. We were treated with respect and we got done through all the paperwork in no time at all. We were given a great deal on the car we traded in and as well on the newly purchased car. All the staff that we came in contact with were friendly and entertaining during the tantalizing work of signing all the papers. We were just there for about 2 hours total. We are definitely coming back to Brandon Honda to purchase our next car. More

I read about this dealership while researching cars/dealerships online. After three months of car shopping, I was ready to make a purchase, & thought they were worth a try, as I was impressed by cars/dealerships online. After three months of car shopping, I was ready to make a purchase, & thought they were worth a try, as I was impressed by their warranty. Internet salesman, Tim was very responsive and personable. I was contacted immediately after filling out my information online, and met with him shortly after that. I had previously test-drove a CR-V at a dealership in Tampa, so I knew that was the car. Armed with the new Consumer Reports auto issue, I was prepared to negotiate. Sean was extremely fair, and I was very satisfied with the price I received on the new car. I did have to wait a week for a car with the color/interior of my choice, but that was okay. When the car came in, I made my final test drive, & Tim patiently explained all the settings for the various electronics, how the seats folded down, etc. The only delay was waiting about 45 mins. for a finance person to become available to complete the final paperwork (even though I wasn't financing). This only took about 15 mins. to complete, but for a 5 star rating, Honda would have to have more finance people on hand so the wait wouldn't take so long. I was there for 4 hours total (including test drive, vehicle familiarization, car trade-in [was inspected on previous visit]/registration paperwork transfer & payment. Sam was my finance person & was very nice. All staff that I came in contact with were very friendly. More