Brandon Honda

Car purchase experience I had an amazing experience. Hasan Sehic and Dan Jordy I felt did everything thing they could to get me the best deal possible. Truly great guys and h I had an amazing experience. Hasan Sehic and Dan Jordy I felt did everything thing they could to get me the best deal possible. Truly great guys and have a great deal of knowledge of the Bussiness and believe in satisfying their customers. Definitely would recommend my service expirence and Brandon Honda to others. John Mitchell More

Outstanding Service, Lacking Internal Communication Everyone at Brandon Honda bent over backwards to ensure I was completely satisfied. Chris Hall was the reason for my return and purchase of our s Everyone at Brandon Honda bent over backwards to ensure I was completely satisfied. Chris Hall was the reason for my return and purchase of our son's Honda Civic. During our quest for a new car Chris was instrumental in our decision. His no pressure, full disclosure approach was a refreshing change. We unfortunately went a different route with our new car purchase however returned for our used car needs based off his service. Ervin took a page from the Chris Hall playbook. As with Chris, Ervin was upfront and straightforward with the car purchase process. He answered all the questions I had and provided me with all the answers up front. This made the purchase process entirely painless. Vaughn Heberlee was outstanding at finding me a better interest rate than even my credit union was able to provide. He explained. in detail, all the additional warranty and service options available and helped me to decide on the best coverage for the vehicle at the right price. The only downside to this whole process has been since I saw the car in good lighting. I bought the car at night based off of the internet photos. The car had severe lovebug damage to the front end as well additional "wear and tear" paint marks. It was not until it was parked under the lights (and after I signed the paperwork) that I noticed all the ugliness. I spoke with Ervin about it immediately and we decided that since I had to bring the car back the following day for some services (not at my expense) we would address them at that point. The following day I spoke with Ervin and Chris about the vehicles exterior condition. They in turn spoke with their "manager" and we came to an agreement that I would pay $150 and the three front offending panels would be repainted, the rust on the back hatch would be addressed and an overall touch would happen on the car. It went in for paint for 4 days. When I got it back, the body shop had touched up the front end but had not repainted the panels as agreed upon because there were still large scratches in the front 1/4 panel, the rust spot simply had touch up paint smeared over it and the remaining blemishes were still present. I addressed it with the service tech, Jake Davidson (who left the company days after talking to him) who in turn spoke with Grant Hocking (Quality Assurance Manager) and was assured that they would send it back in and have the issues resolved. Unfortunately, none of this was entered into the computer and when I went back to pick up the vehicle for the third time there were still blatant visual defects. This time I spoke with Tyler who in turn got Grant and we came to better understanding of what was expected and was assured, again, that it will be taken care of. The lack of record keeping/documentation in the computer system has had the car with the body shop for at least 12 of the last 15 days. Besides this one issue, which it would appear as though the Brandon Honda team is doing everything they can to make right, I am thoroughly satisfied. More

great follow up Great follow up with customer concerns about deal. Ron was. very truthful and honest. I would highly recommend this dealer to buy a new car. Great follow up with customer concerns about deal. Ron was. very truthful and honest. I would highly recommend this dealer to buy a new car. More

Dealership Was certainly impressed by the size, selection, friendliness of the dealership and ALL the associates I came in contact with. I told Brian right off Was certainly impressed by the size, selection, friendliness of the dealership and ALL the associates I came in contact with. I told Brian right off that I would rather have a root canal than deal with a car salesman. Brian certainly made my transaction Painless. I received a fair offer right off the bat(I had done some "homework" before coming in) He was very patient and helpful while wife and I were looking over the inventory. After the sale(and a lot before the sale) he went over every knob,screen,gadget,button,color,warranty information etc on the vehicle . Chris Shotwell was extremely knowledgeable,friendly and helpful in the finance department(well done here!) Definitely one of my best car buying experiences. Thanks to both of them and Brandon Honda. More

Excellent and no pressure I was very happy with my experience at Brandon Honda they where strait forward and no hassle to buy from. What I like the most is they did not pressur I was very happy with my experience at Brandon Honda they where strait forward and no hassle to buy from. What I like the most is they did not pressure us at all and they where just interested in us be happy with the car we bought. I say this because my daughter changed her mind a few times on what car she wanted and the dealer just rolled with the punches knowing she was 19 years old and this was a big decision for her. I would recommend these guys to any one if you are looking to buy a car. Christopher I. More

Efficient and straight-forward Ron Wright and Antonio Rueda did a fantastic job of simply asking where the product and the sales figures needed to be, and that drew me from an hour Ron Wright and Antonio Rueda did a fantastic job of simply asking where the product and the sales figures needed to be, and that drew me from an hour and a half away to find the truck I wanted. The "finance team" however could have done a better job with the first offer on treating the client with the same respect and class treatment that Ron and Antonio provided. Ultimately, the deal ended up where it needed to be. Go see Ron and Antonio for your vehicle needs! More

Top notch! Dan Ryan made the purchase of my 2016 Accord on 12/29/15 so pleasant, easy and quick. He was very knowledgeable and professional. I would recommend hi Dan Ryan made the purchase of my 2016 Accord on 12/29/15 so pleasant, easy and quick. He was very knowledgeable and professional. I would recommend him to any of my family and friends. There was one little hitch in the process. Apparently another salesman seemed to think I was his customer when in fact he had been texting, emailing and calling my sister( same last name and address). I thought the other salesman, after realizing the error, should have relinquished and admitted an error had occurred. I would not do business with him again. Lcarolyn49@aol.com More

Great Experience working with Chris Hall / Internet Sales This is not my first Honda but the first time I have decided to write a review of any kind. Chris Hall and the team who worked on my sale did a great This is not my first Honda but the first time I have decided to write a review of any kind. Chris Hall and the team who worked on my sale did a great job staying in communication and were very quick about getting things done. With my busy schedule this worked out great! I called one day and was in the next to pick up my Honda Accord. Thank you! More

Purchased a car Jerry helped us make our purchase decision for the past 3 cars that we have gotten at Brandon's Honda. Great advice and follow up Jerry helped us make our purchase decision for the past 3 cars that we have gotten at Brandon's Honda. Great advice and follow up More

Great experience!! My wife and I were looking to upgrade to CRV-EX, Tony and Hassan helped us every step of the way in getting the car we wanted. Great team to work with My wife and I were looking to upgrade to CRV-EX, Tony and Hassan helped us every step of the way in getting the car we wanted. Great team to work with..on a scale of 1-10 = 11 excellent service. More