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Brandon Ford
Tampa, FL
1,483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,483 Reviews of Brandon Ford
October 02, 2014
Just Great Service! John Lafemina was very professional and courteous. He took his time explaining everything. The provided service was done in a very efficient manner. K John Lafemina was very professional and courteous. He took his time explaining everything. The provided service was done in a very efficient manner. Keep up the good work! More
by glindsay3
Employees Worked With
John Lafemina
October 02, 2014
Payton Johnson If this review is strictly about your sales representative (Payton Johnson) I give him an A+. He was very helpful and knowledgeable. He was courteou If this review is strictly about your sales representative (Payton Johnson) I give him an A+. He was very helpful and knowledgeable. He was courteous and did a very good job. We came to Brandon Ford with every intention of leaving with a brand new car. We walked by about 4 sales reps standing around who did not offer to help or ask us if we needed anything. One man finally came up behind us and asked if we could help. After spending about 5 minutes with him (Tim) he told us he had to go help someone else and that Payton would help us. Good for Payton and good for us. We ended up getting our brand new car and I was very happy with Payton. The only thing I was not happy about was the length of time we were there. I picked out the car within about 15 minutes of being there and we still ended up being there for a little over 4 hours. More
by lkauen
Employees Worked With
Payton Johnson
October 01, 2014
Great experience Thank you for a wonderful experience in the service department at Brandon Ford. Robert is an excellent advisor; very professional and friendly. I co Thank you for a wonderful experience in the service department at Brandon Ford. Robert is an excellent advisor; very professional and friendly. I could not have asked for a better experience. More
by Dgtldeb
Employees Worked With
Robert Lopez
September 30, 2014
Excellent Service staff Robert Lopez from service is a Rockstar!! He takes care of paper work quickly and delivers on time every time. Because of him, I would not hesitate to Robert Lopez from service is a Rockstar!! He takes care of paper work quickly and delivers on time every time. Because of him, I would not hesitate to recommend Brandon Ford for all your service needs. More
by Ankur Sakhuja
Employees Worked With
Robert Lopez
September 27, 2014
Murphy's law Had a lube oil and filter service on my 2002 Thunderbird. Brandon Ford over filled the power steering and it leaked all the way home. Then they want Had a lube oil and filter service on my 2002 Thunderbird. Brandon Ford over filled the power steering and it leaked all the way home. Then they wanted $75.00 to tow it in and check it out. Hade it a local shop put it on the hoist and identify the problem and fix it. You would think Brandon Ford would have checked window on the side of the power steering reservoir to see that if it was over the fill mark. More
by BigGene
Employees Worked With
John Borgatti
September 25, 2014
service your service dept. sucks , I had an appointment set for a week to get an estimate on my f350 truck and drove 25 miles to get there and was refuse an e your service dept. sucks , I had an appointment set for a week to get an estimate on my f350 truck and drove 25 miles to get there and was refuse an estimate by scott parker and also your service mgr. , even tho I had authoirzation from allstate ins. for the estimate was turn away and ask to leave the property and drove to jenkins auto in fort meade and recieved the estimate without a problem, wayne hammond should know all the millions of dollars he is spending on adverisiting and his employes are running off customers PEEWEE WHITLOCK More
by JAMESWHITLOCK
Employees Worked With
SERVICE MGER, Scott Parker
September 22, 2014
"Feeling Relieved" Didn't want a new car, but my old car was having problems. I spoke with Tommy Shelly and he found me an awesome used car in my price range. He did a Didn't want a new car, but my old car was having problems. I spoke with Tommy Shelly and he found me an awesome used car in my price range. He did a great job making me feel better about getting another car and the payment was cheaper than the old car. Thanks so much Shelly. See you in a couple months to get another one. More
by Vkontakos
Employees Worked With
Tommy Shelly
September 17, 2014
Great Service and Best Prices Very satisfied with my purchase. The service I received from T. Shelley and his team was fabulous. The sales associate understood what I needed and wo Very satisfied with my purchase. The service I received from T. Shelley and his team was fabulous. The sales associate understood what I needed and worked the best deal for me. I will recommend this dealership and will be coming back. More
by Mcarrion28
Employees Worked With
Tommy Shelly
September 17, 2014
New Ford F-150 purchase My sales man was Matt Salling and he did an excellent job. I wanted be in and out and got most of the paperwork done over the phone and email. This ma My sales man was Matt Salling and he did an excellent job. I wanted be in and out and got most of the paperwork done over the phone and email. This made my experience great. I was in and out in just over an hour. More
by bigred196
Employees Worked With
Matthew Salling
September 16, 2014
Cleaning up another dealership's mess I have a pretty new Ford Escape. At 2000 miles, the air conditioner failed. The dealer messed up the fix and I'm lucky the motor didn't blow. Brandon I have a pretty new Ford Escape. At 2000 miles, the air conditioner failed. The dealer messed up the fix and I'm lucky the motor didn't blow. Brandon Ford got it right. More
by debferree
Employees Worked With
John Lafemina
