Brandon Ford

VERY VALUED CUSTOMER EXPERIENCE Mr. Scott Parker is an excellent Service Representative, he is courtesy, fair, and professional. He diagnosis my vehicle and allowed me to know the ex Mr. Scott Parker is an excellent Service Representative, he is courtesy, fair, and professional. He diagnosis my vehicle and allowed me to know the exact nature of the problem. He was very patient with me and never pressured me to make any sudden decisions. I was able to use a coupon suggested by the Service Desk Representative Katie which reduced my prices in half. My visit was unlike any other. I had the shuttle van to drop me off at work and promptly pick me up; Service Shuttle Driver Mr. Lorenzo is very concern about getting customers to their destinations on time and safely. I will be sure to refer customers as well as friends, and family members to Brandon Ford. I will never forget my experience without any doubt, "I was treated like a very valued customer". What a phenomenal experience!!! More

Oil change/tire rotation Service completed on timely basis, and all our concerns were addressed. We checked out the 2015 F-150 trucks while we waited......getting ideas for ou Service completed on timely basis, and all our concerns were addressed. We checked out the 2015 F-150 trucks while we waited......getting ideas for our next Ford! More

A great car buying experience The staff at Brandon Ford are courteous and helpful. They were willing to answer all my questions about my new vehicle. Other dealerships should take The staff at Brandon Ford are courteous and helpful. They were willing to answer all my questions about my new vehicle. Other dealerships should take a lesson from these folks. This is how car buying should be. More

CAROL AND I WORKED WITH BRUCE OUR SERVICE AGENT. THIS WAS THE BEST SERVICE EXPERIENCE WE HAVE EVER HAD, BRUCE PROVIDED US A RENTAL FORD F-150 WHILE THEY WORKED ON UPDATING OUR NAVIGATION SYSTEM, BR THIS WAS THE BEST SERVICE EXPERIENCE WE HAVE EVER HAD, BRUCE PROVIDED US A RENTAL FORD F-150 WHILE THEY WORKED ON UPDATING OUR NAVIGATION SYSTEM, BRAKE ROTOR REPAIR, AND TRANSMISSION PROBLEM REQUIRING A NEW PUMP. IT TOOK TWO OR THREE DAYS INCLUDING THE WEEKEND. BRUCE CONSTANTLY KEPT US UPDATED AND I TOLD HIM WE ARE NOT IN A HURRY WE HAD A NEW F-150 TO DRIVE. MOST EVERYTHING WAS ON WARRANTY AND BRUCE WAS ONE OF THE BEST SERVICE AGENTS WE HAVE HAD. More

recent service We love this dealership. My appt was 11:30 & out at 12, oil change fluid check and tire rotation. Awesome job. Very happy. We used another ford d We love this dealership. My appt was 11:30 & out at 12, oil change fluid check and tire rotation. Awesome job. Very happy. We used another ford dealership due to location but never again More

Even Better Than Saturn Loved everything about our experience. My last 3 cars were Saturns and I would have stayed with them had they not closed. Now I will be a lifelong F Loved everything about our experience. My last 3 cars were Saturns and I would have stayed with them had they not closed. Now I will be a lifelong Ford buyer. Ricardo Liburd had our paperwork ready when we arrived and Channing Roberson found a great deal and made signing all those papers quick and easy. Everyone was friendly and treated as if we were the only people there. Thanks! Tom and Kim More

GREAT My sales man was Matt Salling. He was friendly, told me everything I needed to know about my car and had me in and out in no time. It was a great expe My sales man was Matt Salling. He was friendly, told me everything I needed to know about my car and had me in and out in no time. It was a great experience. More

great experience My husband and I recently bought a vehicle from brandon ford and had a great experience with Josh nugent as our sales consultant and Toni Zamorano as My husband and I recently bought a vehicle from brandon ford and had a great experience with Josh nugent as our sales consultant and Toni Zamorano as the finance manager. We were not looking forward to the "car buying experience" but it was so easy working with Josh it put our mind at ease . If you are looking to buy a vehicle go see Josh and Toni! More

Great Service Department The works, and tire pressure monitor check. Roberto stayed on it, ,kept me informed, friendly, timely, the kind of service adviser that will keep me The works, and tire pressure monitor check. Roberto stayed on it, ,kept me informed, friendly, timely, the kind of service adviser that will keep me coming back! Thanks More

1 of a kind dealership they take care of there custmers till there 100% satisfied i have bought 2 cars an would tell anyone looking to buy a car come by give otis a chance t they take care of there custmers till there 100% satisfied i have bought 2 cars an would tell anyone looking to buy a car come by give otis a chance to find you the perfect deal you cant live without!! More