Braman BMW West Palm Beach

Nick originally contacted us as the end of our old lease was approaching. We went to the dealership simply to see what our options were at lease-end, but after talking to Nick and examining the deals that w was approaching. We went to the dealership simply to see what our options were at lease-end, but after talking to Nick and examining the deals that were available, we settled on a new car purchase that very afternoon. Nick was cordial, helpful, and worked with us to ensure we got a decent deal. It was a pleasure working with him then, and he also followed up with us explaining all the "ins and outs" of our 650, as well as ensuring that a few "defects" got fixed. Overall, this was one of the best new car experiences we've had. More

My experience with the service group especially Eduardo Fuentes has always been fantastic. Braman BMW understands the customer and deliver a personal relationship that makes me feel welcome every time. The Fuentes has always been fantastic. Braman BMW understands the customer and deliver a personal relationship that makes me feel welcome every time. The service is always on time and if not everything is communicated accordingly. I would recommend Braman BMW to my family, friends and co-workers, they provide a very professional experience. Thank you, Allan Wieland 2007 BMW 335i Coupe More

Jose Ortega has been my service provider for many years and he has continuously gone above and beyond the call of duty to assist my husband and I with our BMW X3. My husband purchased a Lexus IS 350 3 yea and he has continuously gone above and beyond the call of duty to assist my husband and I with our BMW X3. My husband purchased a Lexus IS 350 3 years ago and was so impressed by the quality service we received from both Jose and BMW that he decided it was time to return to BMW. We immediately contacted Jose to start the process. Jose connected us with Raj Alexander, the General Sales Manager of Braman Palm Beach who was extremely professional and showed a genuine concern for not only getting us into the vehicle of our choice, but also by providing us with a Client Advisor that we were comfortable with. My husband and I had dealt with Joe Porco 3 years ago and requested to be connected with him. It was a pleasure working with Joe Porco on the purchase of our 2011 BMW 535i. We really appreciated his professionalism throughout the entire process as well as his patience as we discussed colors and specific options we wanted in our vehicle. In addition, Raj Alexander also played a role in meeting our needs and assisting in making the deal happen. By far this has been the most pleasant car buying experience we have had in many years. Brahman BMW has always exceeded our expectations and we are glad to be back with the BMW family. Anyone can sell you a car, but the true value of Braman BMW is their commitment to their customers and providing the highest level of quality service. If you are thinking about purchasing a car, you need to visit Brahman BMW. We guarantee you won't regret it. Cristina & Tim DiPietropolo More

Jose is a great service department represented. Any problem I have had so far he has taken care of with the utmost professionalism. I have been going to Jose for almost 3 years and he has yet to dissa problem I have had so far he has taken care of with the utmost professionalism. I have been going to Jose for almost 3 years and he has yet to dissappoint me. This recent visit Jose exceeded all of my expectations. He was very helpful in having my repairs done in a reasonable time frame and price. I am very grateful for that. More

I'm very happy with the service I have received at the west palm beach BMW dealer ! All the employs were very attentive of me and my needs . Thay tock the time to explain to me all the services done to m west palm beach BMW dealer ! All the employs were very attentive of me and my needs . Thay tock the time to explain to me all the services done to my car. At the end I was very content with with the dealer the staff and professionalism of the mechanics . I would especially like to give thanks to Charles simmons and Rod Ortega thay really Mack going to the BMW dealer an amassing experience ....!!! More

Rodney took my car in for electronic problems (2009 X5), got me a rental, and kept me posted on the progress of the repairs. The mechanics found the malfunctioning parts, fixed it -- good as new, and now I got me a rental, and kept me posted on the progress of the repairs. The mechanics found the malfunctioning parts, fixed it -- good as new, and now I'm off and running again. I love not having to worry about repair costs for 5 years with a BMW, and at the WPB location everyone is so friendly and helpful. I am extremely grateful for how Rodney recorded every one of my electronic complaints (and there were several), and made sure every one of my issues were completely resolved prior to having me pick up the car. I can tell he valued my time and wanted me to have the best experience. He is a real asset to the BMW company and I hope all of their agents are as helpful and thorough as him. More

I always get the best service with Jose. He treats me like family, I in joy coming to service my car. My car is better than When I take it to him, he takes his time to ask me about my family. I recommen like family, I in joy coming to service my car. My car is better than When I take it to him, he takes his time to ask me about my family. I recommend Jose to all my friends. He delivers on his promises. Thank You Jose More

I have been working with Joy Rivas for approximately 5 months as my service advisor.She has been an absolute "joy" to work with. Anytime I take my car in shes very professional and courteous no matter how months as my service advisor.She has been an absolute "joy" to work with. Anytime I take my car in shes very professional and courteous no matter how busy may be. My car has visited the service department quite often over the months, and as frustrating as it can be sometimes- anytime I go in, I feel at ease because I am very confident in her ability to ensure my car will be taken care off. In my opinion, she is the best service advisor at Braman BMW of west palm. I refuse to allow any other advisor at braman to touch my car. Thats not to say that the others arent good in their own right-- I just feel the most confident with Joy. The management staff should be proud and happy to have an employee such as Joy. I have stopped going to my original dealer due to the fact that I have always been treated so well. Ive worked in sales and customer service management for many years and I could say without a doubt, that she exemplifies what a great employee should embody. Any questions, please contact me at 561-596-4571. Suren. More

I had a great experience working with Charles Simmons. I had a great experience working with Charles Simmons. He truly went above and beyond. Specifically, he assisted me with a ride back to my work plac I had a great experience working with Charles Simmons. He truly went above and beyond. Specifically, he assisted me with a ride back to my work place, so that I would not have to wait for a shuttle. I was stranded without a car, since work needed to be done on my vehicle. Charles provided a car for me to drive until my vehicle was available. Top rate service. Thank you!! More

I would recommend Nick Patel to anyone and everyone. He is a true gem. I lok forward to continuing to do business with Nick in the near future. There is not enough room to type all of the wonderful attr is a true gem. I lok forward to continuing to do business with Nick in the near future. There is not enough room to type all of the wonderful attributes that Nick has to offer to your company. You are lucky to have him! More