Braman BMW Miami

You kept my car for months because tour commuter system was down, you did not provide any help and you wanted to charge me storage you took my money you gave me zéro service. was down, you did not provide any help and you wanted to charge me storage you took my money you gave me zéro service. More

What an awful experience!! Went there yesterday to sell my friend’s 2019 BMW Z4 with 4k miles, the car is a lease, so by BMW rules we have to sell it to BMW franchise store, he had an appointment with sale my friend’s 2019 BMW Z4 with 4k miles, the car is a lease, so by BMW rules we have to sell it to BMW franchise store, he had an appointment with sales person Vitalii, who was very helpful, but told us that he will have a used car manager look at the car and give us an offer, I mentioned to him that I am in the car business and am a appraisal manager at a high volume used car operation, and please let him know that not to low ball the offer, after 30 min he comes back and says yes we are interested to buy your car and the offer is $41k, wow, compare to Other entities we got offers of anywhere from $48 to over $50!!, I asked to talk to the used car manager that looked at the car, what a mistake!! The worst experience! Used car manager by the name of Manuel Soltero was introduced to us, and I asked him, what parameters he looked at to reach his offer, and he got very rude and talking to me like I don’t know anything! Wow Mr. Mike Rodriguez these are the type of people you promote to management?? Very disappointed!! There was no reason for him to handle the situation the way he did, I made one phone call to south motors and got an offer of $48k, $7k higher and excellent treatment! Please take your business to a place that know how to treat you! And be fair! I felt like they expected me to pay for the nice showroom and their expenses! More

Very happy with services I get, Maruf has always been great, responsible, timely. Very professional , polite, communicative and professional. Excellent service. great, responsible, timely. Very professional , polite, communicative and professional. Excellent service. More

I found the service area to be beautifully maintain. As always my service adviser Felipe Bocangel is amazing not only is he on top of the status of my car he always keeps me inform specially when I am wait always my service adviser Felipe Bocangel is amazing not only is he on top of the status of my car he always keeps me inform specially when I am waiting for my car. The four people over the years that influence me in coming back for so many years whether buying or leasing our cars are . Jesus Pimienta,William Peraza in sales and in service Felipe Bocangel and Gus Falcon. They are to me Braman Motors! More

I waited more than 1 hour to get a loaner and when they finally gave me one, it was a minivan that smelled like cigarette finally gave me one, it was a minivan that smelled like cigarette More

My service adviser Peter was outstanding! He explained everything and my car was in and out. Excellent service! everything and my car was in and out. Excellent service! More

My service advisor Aaron was absolutely outstanding! Very communicative, helpful, and provided fast, quality service. communicative, helpful, and provided fast, quality service. More

Good, excellent. I’m glad to be a bmw customer. Fast and High service quality High service quality More

Paulo, Alejandro and David T were very helpful and patient! Thank you so much. Jestina patient! Thank you so much. Jestina More

Great service. My sales representative was very communicative and transparent about the entire process. No wait time communicative and transparent about the entire process. No wait time More