Our sales guy was great.
He was super attentive and took the time to answer all our questions.
He was super attentive and took the time to answer all our questions.
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by STEPHANIE2310
Verified Customer
Verified Customer
Other Employees Tagged:
Cleverton Da Silva
Aug 20, 2026 -
Braman BMW Miami responded
Knowing you felt well supported and informed throughout your purchase means a lot to our team. Enjoy every mile in your used MINI Hardtop.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Great experience awesome communication, the far best
dealer in miami. I rate this dealer 100
dealer in miami. I rate this dealer 100
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by CRESPOBRYAN123
Verified Customer
Verified Customer
Aug 17, 2026 -
Braman BMW Miami responded
Knowing you found our communication exceptional during the purchase of your used BMW 530 is rewarding. Thank you for calling us the best dealer in Miami and for the perfect rating.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
He was a pleasure to work with.
Worked to get me the best deal possible and efficiently delivered.
Worked to get me the best deal possible and efficiently delivered.
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by INESECANO2
Verified Customer
Verified Customer
Other Employees Tagged:
Cleverton Da Silva
Aug 02, 2026 -
Braman BMW Miami responded
Thank you for the five-star rating and for selecting your used BMW iX with us. We’re pleased Cleverton could secure a great deal and ensure a smooth delivery experience.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Jorge was very attentive, kept in contact with me
throughout the day, and the car was done in a timely manner.
throughout the day, and the car was done in a timely manner.
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by PARRISHD74
Verified Customer
Verified Customer
Jul 26, 2026 -
Braman BMW Miami responded
We’re pleased that Jorge stayed in touch throughout the day and that we completed your service promptly. Thank you for trusting us with your new BMW and for sharing this fantastic feedback.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Jomar is the best service advisor at BMW.
He is great and kept me informed
He is great and kept me informed
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by BEAU22
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jomar
Jul 07, 2026 -
Braman BMW Miami responded
Thanks for sharing your positive service experience with your BMW 428. We’re glad you felt informed throughout the process. We look forward to assisting you again.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Guillermo was my salesperson not Mr Da Silva.
The Experience from start to finish was exceptional. The type of car purchasing experience that I hope to have on all further car purchases.
The Experience from start to finish was exceptional. The type of car purchasing experience that I hope to have on all further car purchases.
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by BRIANTHOMSON1970
Verified Customer
Verified Customer
Other Employees Tagged:
Cleverton Da Silva
Jun 21, 2026 -
Braman BMW Miami responded
We’re delighted to hear your BMW X3 purchase went so smoothly. We hope every future car buying experience feels just as effortless. Thank you for sharing your kind feedback.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
I recently visited BMW Center Miami after receiving a
flyer for a complimentary windshield wiper replacement.
My first visit was not a great experience. Although I had an appointment, the conversation
flyer for a complimentary windshield wiper replacement.
My first visit was not a great experience. Although I had an appointment, the conversation quickly turned into a sales pitch for new tires costing around $2,000. The approach felt somewhat aggressive, and I ended up leaving without completing the service.
I decided to give them a second chance and returned later. This time, the experience was much better. The service advisor still informed me about the tire recommendation, but the conversation was much more professional and comfortable. The dealership provided Uber transportation both ways, offered complimentary coffee, washed my car, and completed the wiper replacement as promised.
Overall, the facility is very clean, upscale, and customer-oriented. While I would suggest a less aggressive sales approach during service visits, I appreciated the quality of the service and amenities during my second visit.
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by PDENNIS55
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2026 -
Braman BMW Miami responded
Thanks for sharing about your experience with Braman BMW Miami. It's great to hear that your recent experience was a positive one. We appreciate your business and hope to see you again soon!
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
Javier Osuna was amazing, professional and available
whenever we needed anything. He made the car buying experience for us an enjoyable one. The team of Javier & Vini were A+.
whenever we needed anything. He made the car buying experience for us an enjoyable one. The team of Javier & Vini were A+.
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by VICGARCIA227
Verified Customer
Verified Customer
Apr 23, 2026 -
Braman BMW Miami responded
Thanks for sharing your experience with Javier and our team. We’re delighted to hear your car buying process was enjoyable and that Javier was there whenever you needed assistance. If you ever need anything with your BMW, feel free to reach out.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
I had a great experience with this dealership from start
to finish. The customer service was outstanding, and the team was incredibly responsive throughout the entire process. Any questions I had were answe
to finish. The customer service was outstanding, and the team was incredibly responsive throughout the entire process. Any questions I had were answered quickly and clearly, which made everything smooth and stress-free.
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by EJFOSTER44
Verified Customer
Verified Customer
Other Employees Tagged:
Vinny finance
Apr 06, 2026 -
Braman BMW Miami responded
We appreciate your feedback on your used BMW 530e purchase and are glad Cleverton provided prompt, clear answers at every step. We’re delighted everything went smoothly. Please let us know if there’s anything else we can help with.
Nowhere Else but Braman BMW Miami
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com
I felt scammed by the sales guy, I felt so stupid after I
signed the lease, I got a really bad deal, I got a bad shape demo bmw x3 2025 and I ended up paying same for a brand new 2026.
signed the lease, I got a really bad deal, I got a bad shape demo bmw x3 2025 and I ended up paying same for a brand new 2026.
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by EDUARDOROZEN
Verified Customer
Verified Customer
Other Employees Tagged:
Cleverton Da Silva
Apr 09, 2026 -
Braman BMW Miami responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Thank you,
Mauricio Alvarez
General Sales Manager
Braman BMW Miami
mauricioa@bramanmiami.com