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Sergio Riviera
Sergio Riviera at Braman BMW Miami

Sergio Riviera

New Car Sales

Braman BMW Miami

2060 Biscayne Blvd
Miami, FL 33137

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4.6
23 Reviews
4.6

23 Reviews

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23 Reviews of Sergio Riviera

November 02, 2026

Dealership Rating
Employee Rating

I like the fact that the young gentleman Mr Lucas he took care of my wife, my son and my daughter real nice and I’m very grateful about it More

by WILLYBLANCO2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cleverton Da Silva, Javier Martinez, Jesus Pimienta, Jorge Velasco, Jonathan Sayago, Amir Moayer, Jose Zevallos

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September 24, 2026

Dealership Rating
Employee Rating

Great work by all the Team, but special thanks to Sergio Rivera and Javier Martinez. More

by JAPIEDRAHITA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Martinez

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Sep 25, 2026

Braman BMW Miami responded

Our team is pleased we could facilitate the purchase of your new BMW 230. Javier and Sergio will be delighted to hear your thanks. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

August 31, 2026

Dealership Rating
Employee Rating

Terrific dealership. Friendly. Cooperative and efficient in sales and service depts. I’ll go there for service. SJK More

by STANLEYKRIEGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salvador Lopez

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Aug 31, 2026

Braman BMW Miami responded

Thank you for the five-star rating and your praise of our friendly, efficient sales and service teams. We’re honored you’ll bring your new BMW 530 back for service. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

June 18, 2026

Dealership Rating
Employee Rating

I appreciate the service to bring my car to the dealership, perform all necessary maintenance, then return it to my home More

by AMERJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2026

Braman BMW Miami responded

We are thrilled that our pickup and delivery service made maintaining your BMW effortless. Sergio is glad we could perform all the needed maintenance and return your car without any inconvenience. Thank you for choosing us. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

April 10, 2026

Dealership Rating
Employee Rating

Andrey Lopez is exceptional at his work and such an amazing asset to your team. He has been consistently and by far the best representative I've worked with at Braman. He is natural at his job and you More

by SALIM.HARICHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ANDREY LOPEZ

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Apr 10, 2026

Braman BMW Miami responded

We’re delighted your service experience on your BMW X1 was exceptional. It’s wonderful to know you felt genuinely supported by our service team. We appreciate your five-star rating and look forward to maintaining these high standards for you. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 08, 2026

Dealership Rating
Employee Rating

Braman has great service and the staff are friendly and professional. It is highly recommended. More

by GANG.WANGGANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cleverton Da Silva, Javier Martinez, Jesus Pimienta, Jorge Velasco, Jonathan Sayago, Amir Moayer, Jose Zevallos

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Mar 08, 2026

Braman BMW Miami responded

Thank you for your recommendation. We’re glad our staff provided friendly, professional service for your BMW. We appreciate you taking the time to share your feedback. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

January 24, 2026

Dealership Rating
Employee Rating

My service advisor Sergio has always been excellent. He goes above and beyond to give me top customer service. Thank you ! More

by MARTINEZMIGDALIA512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cleverton Da Silva, Javier Martinez, Jesus Pimienta, Jorge Velasco, Jonathan Sayago, Amir Moayer , Neikeends Betancourt, Osvaldo Blanco, Fernando Garcia

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Jan 24, 2026

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

December 26, 2025

Dealership Rating
Employee Rating

I have to locations. This one is great..love customer service..the treats...coffe..I buy from the store also. Environment is super... location full of The most handsom More

by CALFORD06
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Alvarez, Javier Martinez, Jesus Pimienta, Amir Moayer, Salvador Lopez, Carlos Hernandez , Neikeends Betancourt, Osvaldo Blanco, Fernando Garcia, Mr Ben. Sales office

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Dec 26, 2025

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 12, 2025

Dealership Rating
Employee Rating

Said they serviced the car and added 7k to dealer fees and car was not serviced when I took it to my shop at home and the rim was bent was very disappointed More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cleverton Da Silva, Javier Martinez, Jesus Pimienta, Jorge Velasco, Jonathan Sayago, Amir Moayer, Jose Zevallos, Salvador Lopez , Fernando Garcia

Print
Oct 15, 2025

Braman BMW Miami responded

Thank you for bringing this to our attention, Jack, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

September 28, 2025

Dealership Rating
Employee Rating

After 3 times claims, it was resolved thanks to one of your service managers. Thanks More

by JUANRIVERARPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Padron, excellent service

Print
Sep 28, 2025

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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