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Braman BMW Miami

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,492 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 1,492 reviews

March 12, 2025

The sound in the front was not fixed. They replaced the wiper fluid container but the sound still persists. The process should be more streamlined. The service rep should be able to get y More

by WILVIV
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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Mar 12, 2025 -

Braman BMW Miami responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 12, 2025

Braman has consistently been a professional dealership thats has proven itself to be reliable and has provided the best top quality of service for many years now. I highly recommend it to everyone. More

by GIANFONTSTYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justyne Cannata 5 star
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Mar 12, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 12, 2025

Great service, fast and reliable. The staff made the whole process smooth and streets-free. Highly Recommend. More

by SIR.ALBIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeasiel Alvarez
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Mar 12, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 11, 2025

As expected song and dance and promise the world to sell car and take a picture. Never a follow up call or to see if car is okay as it had no service as they promised they did More

by Omar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mauro azuaje
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Mar 13, 2025 -

Braman BMW Miami responded

Hello Omar: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Braman BMW Miami Team

March 11, 2025

Good overall. Some timing and communication issues that resulted in a few item not being repaired and/or replaced. More

by CCOCALIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Alvarez
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Mar 11, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 11, 2025

Setting up the appointment and having the car picked up and delivered was seamless. My representative was highly communicative throughout. The video and explanations were very helpful. Car came back lookin More

by TDSTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 11, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 11, 2025

Service has always been quick and efficient with friendly staff that keep you updated on the status of your service. More

by ONDABEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ferrer
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Mar 11, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 11, 2025

Great dealership, Great location, great customer service, Justyne is AMAZING. Perhaps more organization when receiving car? More

by luis.lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justyne Camato
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Mar 12, 2025 -

Braman BMW Miami responded

Thank you, Luis, for your business and this review. We're happy to hear that Justyne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 11, 2025

Braman Mini Cooper are always above and beyond in their costumer service. I will always look forward to take my car to do service there. More

by JULIANADIAZSALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Velazco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vicioso
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Mar 11, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, Juliana, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 10, 2025

Jose Padron & the team did a good job. Jose was very attentive and responsive. Looked for the best solution. The service team at the gate are very kind, helpful, willing to collaborate and More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Padron
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Mar 10, 2025 -

Braman BMW Miami responded

Maria, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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