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Braman BMW Miami

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,520 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 1,520 reviews

May 16, 2025

Brought in for tire with nail, tire was replaced and car was ready when promised. More

by Jayrock99
Recommend Dealer
Yes
Employees Worked With
Nasser Darwich
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May 16, 2025 -

Braman BMW Miami responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 15, 2025

Services are very expensive. In this last case, I was told that the $350 diagnostic fee would not be waived. When it finally was, I was told it was a favor. More

by IKUHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lester
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May 15, 2025

Easy scheduling. An effective highly professional personable customer service. I feel my vehicle is in good hands with Braman. More

by GRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
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May 15, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 15, 2025

Excellent welcoming, excellent knowledge of the service advisor, friendly and timely service complete, and beside that all loaners cars are like new . I really appreciate the videos that service send me fo More

by ANTONIOELIO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeasiel Alvarez
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May 15, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 15, 2025

I had a great experience! The staff were professional, knowledgeable, and attentive throughout the entire process. They answered all of my questions, provided clear informati More

by TERRICALASHLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neikeends Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleverton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Matus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Moayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

May 14, 2025

Worst customer service. I have had Audis, Mercedes. By far worst dealership. Needs better customer service More

by shelbykempler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance team
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May 18, 2025 -

Braman BMW Miami responded

We're sorry that you didn't have a completely satisfying experience, Shelby. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

May 12, 2025

Braman service department is the best! Audrey, my service rep is so professional and takes cares of everything. All the staff seem to go out of their way to make you feel like they care. More

by DEBRAD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone!
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May 12, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 11, 2025

Braman is my dealer since 10 yrs ago. Excellent attention trough my agent: Mr Jesus Pimienta! More

by José Maria Softa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2025 -

Braman BMW Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

May 10, 2025

My lease as up. Carlos Munoz, in Mini sales, was not only knowledgeable and helpful but made the whole experience unstressful and love my new mini ! More

by MANENA.LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Muñoz
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May 10, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 10, 2025

Amazing service. Efficient, friendly, easy. My service person was incredibly accommodating. They delivered the car back too. More

by STUARTROTHENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey lopez
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May 10, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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