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Bozard Ford Lincoln

St. Augustine, FL

4.9
9,215 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,215 reviews

January 02, 2011

We recently purchased a new F150 Ford Truck from Bozard Ford, Lincoln, Mercury. We worked with Henry Rowe,Sales Representative. It was the best car buying experience that we have ever had and we have bee More

by JCM5975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rowe, Sales Representative, Henry Rowe
Jan 03, 2011 -

Bozard Ford Lincoln responded

Thank you for the very kind comments. Henry continues to be a shining example to us all at Bozard Ford. I will be sure to give him a thumbs up! Sincerely, Jeff King General Manager

January 02, 2011

Very professional and friendly. Maintains close awareness of purchased vehicle and advised almost daily via e-mail or telephone as to its progress. We would definitely buy another vehicle from Mik More

by GinGinI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barfield
Jan 03, 2011 -

Bozard Ford Lincoln responded

Thank you for sharing with us. Mike Barfield is a solid professional and it is our privilage to have him on the team. Thanks again for your business and confidence! Sincerely, Jeff King General Manager

January 01, 2011

I think the price of the used vehicle was good but not great... The service on the other hand was most excellent and I will advise anyone looking to purchase a new or used vehicle to Bozard Ford and to Ro More

by katmo65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie and Mike, Ronnie Shierling
Jan 01, 2011 -

Bozard Ford Lincoln responded

Thanks for taking the time to share your thoughts. Ronnie is a true asset to Bozard Ford and we are pleased to hear that he has extended excellent service to you. Sincerely, Jeff King General Manager

January 01, 2011

This was one of the best experiences I have ever had to solve a technical [problem They went far over what is usually expected to solve the [problem and gave advice to help me handle other situations of t More

by cchalick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gailbrath
Jan 03, 2011 -

Bozard Ford Lincoln responded

Thank you for the feedback! We strive to provide service after the sale and not just to get the sale. We want to make you a customer and partner for life. Sincerely, Jeff King General Manager

December 23, 2010

I knew exactly what features and package that I wanted on a 2011 Lincoln MKX. When I went to Bozard Ford, they didn'y have any MKX's on their lot. Terry Seymour, my person, went above and beyond to locate More

by crettich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Seymour
Dec 23, 2010 -

Bozard Ford Lincoln responded

Wow! We appreciate the great review! In today's market, inventory selection is more difficult than ever. I am glad to hear that Terry and our managers continue to go the extra mile to deliver just the right vehicle for our customers! Thank you for your confidence, we are proud to be your Ford and Lincoln dealer! Sincerely, Jeff King General Manager

December 21, 2010

The sales experience was all positive, I came in with preloaded expectations and they were all blown away. Eddie and the sales staff went above and beyond, on making my purchasing experience a positive More

by scottcrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eddie birkett, ronnie s, , A J Miller, Ronnie Shierling
Dec 22, 2010 -

Bozard Ford Lincoln responded

Thank You Scott! It is very kind of you to take the time to share your experience here with others. I am very happy to hear that Eddie, AJ and Ron did such a great job. Enjoy the truck and know that you have friends at Bozard Ford! Sincerely, Jeff King General Manager

December 18, 2010

Buying this car was an really an enjoyable experience, in fact the Bozard employees made it the best and easist way that I have ever experienced when buying a car. Mr. Rowe was a pleasure to deal with. He More

by kdfradio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Henry Rowe and Eddie Birkett, Henry Rowe
Dec 18, 2010 -

Bozard Ford Lincoln responded

Thank you so much for the feedback. We are very proud of Henry. Jeff King General Manager

December 17, 2010

No problems at all. Great service, nice selection, and bend over backward to help. So nice I bought two! I really like being able to wash my truck at the dealership. I was in and out in about 2 hours. I w More

by Christopher Way
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Birkett & Rickey Goodwin
Dec 17, 2010 -

Bozard Ford Lincoln responded

Thanks Chris! In this very busy season, it is very kind of you to share your experience. Please call us if you need anything at all! Sincerely, Jeff King General Manager

December 13, 2010

I was very pleased with my experience although I do not live in st Augustine and live in Jacksonville , it was worth the drive. I was impressed by the contact and low pressure I felt when dealing with my s More

by Midsurfers2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David mayfield
Dec 13, 2010 -

Bozard Ford Lincoln responded

Thank You! It makes me feel great to hear you say it was worth the drive. We strive to make the experience at Bozard Ford just that. I appreciate your business and confidence. Sincerely, Jeff King General Manager

December 12, 2010

I became very interested in the 2011 Edge when I was researching a 2010 Edge online. I had decided that I wanted one even before I saw it in person. I had to wait about 6 weeks, before they hit the dea More

by martydan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mayfield, Mike Hanley
Dec 13, 2010 -

Bozard Ford Lincoln responded

Thanks for taking the time to share your experience with us. Both David Mayfield and Mike Hanley are long term employees here at Bozard Ford. We are proud to have them on the team. They are a prime example of why Bozard Ford is worth the drive! Sincerely, Jeff King General Manager

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