Bozard Ford Lincoln
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Awesome deal , great service , thank you Tom, Tristin and Caleb for everything !! Quick efficient A+++ Caleb for everything !! Quick efficient A+++ More
Very attentive, communication and delivery was outstanding. This is our second purchase from this dealer. Look forward to more purchases in the near future outstanding. This is our second purchase from this dealer. Look forward to more purchases in the near future More
After shopping for a Lincoln at my local dealer, I had decided that this was not the vehicle I wanted based on the dealership. I was speaking to my parents who live in Saint Augustine and have purchased s decided that this was not the vehicle I wanted based on the dealership. I was speaking to my parents who live in Saint Augustine and have purchased several Lincoln’s from your company. They suggested I at least reach out to you all, and see what you had available in the aviators in which I was shopping for. Upon my initial call, the phone was answered by Jonathan. I told him the experience in which I had at another dealership. We quickly went through what I was looking for, and he listened to every word and request that I had. He immediately looked at the inventory and sent me an email narrowing down my choices. It took me a little bit to decide, but by the afternoon I had made my choice. I was somewhat dreading the drive from Lake County to Saint Augustine, but he quickly told me that was not going to be necessary. He informed me that they would actually deliver the vehicle to me. I was already astounded by his customer service, and attentiveness to me. We discussed the price and the warranty options and within only a matter of hours, we had made a deal. They were able to send me all of the paperwork electronically for my signatures. Jonathan promptly called me this morning to let me know that everything was taken care of and they would have the vehicle to me by noon. He called me and let me know when they left the dealership and that Donald would be delivering my aviator. Donald was in contact with me to let me know exactly when he would arrive at my office. He pulled up at my office and put a huge bow on the vehicle for me. It was so sweet. He went over everything in the vehicle with me and stayed until I was comfortable operating everything. He was a very polite, respectable young man. He gave me his card and assured me if I had any questions whatsoever to just reach out to him. I have owned multiple makes and models of vehicles, But never have I been treated so kindly by an automobile dealer. I would give 100 stars if I could for a review. You all have a customer for life thank you so much for making this such a great experience and look forward to doing business in the future. More
Nick and Caleb were awesome they both went above and beyond. We had an issue with the first vehicle we chose and they handled it fast and professionally. I can’t say enough good things about them. Thank beyond. We had an issue with the first vehicle we chose and they handled it fast and professionally. I can’t say enough good things about them. Thank you !!! More
Brian and his team were so patient with me and my husband. My husband was way over due for a new truck and was very reluctant. Ford team was very understanding and not pushy in any way. They liste husband. My husband was way over due for a new truck and was very reluctant. Ford team was very understanding and not pushy in any way. They listened to our requests and made the entire buying process smooth as silk. I was referred to Bozard from my parents who also had a great buying experience. This is a true NO nonsense company More
This is my fifth car from Bozard because the customer service I receive, every single time I leave I'm super satisfied! My usual salesman, Larry Travis wasn't working Saturday so he referred me to Joey C service I receive, every single time I leave I'm super satisfied! My usual salesman, Larry Travis wasn't working Saturday so he referred me to Joey Cotroneo. Joey was super helpful and attentive. He had most of the paperwork ready to go for me, had the car pulled around and already ran through detailing so I didn't have to spend all day there. Brian Mello helped me with the finance portion and although there were systems issues, I know how computers can be so I didn't mind. He was also helpful and gave great advice on which services to add. Bozard has a customer for life! More
Staff was accommodating, easy to work with and negotiate. There was very little wait to finalize our purchase. Highly recommend There was very little wait to finalize our purchase. Highly recommend More
Every single person I have dealt with at Bozard is professional, knowledgeable, and very understanding of each customer's requests and preferences in purchasing a vehicle. From the ordering process to professional, knowledgeable, and very understanding of each customer's requests and preferences in purchasing a vehicle. From the ordering process to final delivery, could not ask for better than what you get here. More
Bozard Ford is the best! They take pride in providing a great customer experience while offering competitive prices. CJ Reynolds was very professional and knowledgable! He we They take pride in providing a great customer experience while offering competitive prices. CJ Reynolds was very professional and knowledgable! He went above and beyond in finding the exact vehicle I wanted and took time to research incentives for my purchase. More