Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,213 Reviews of Bozard Ford Lincoln - Service Center
When my 2020 Explorer was taken in for recall service, we were given a 2024 Timberline loaner. The Service Department called and advised that they would not be able to get my car finished because of the Memo were given a 2024 Timberline loaner. The Service Department called and advised that they would not be able to get my car finished because of the Memorial Day Weekend being very busy. I told them that was not a problem because I liked the 2024 Explorer Timber Line very much so Tuesday would be fine to come pick it up. Within a couple hours Greg Steinburg called me and after a brief conversation, he set an appointment for us. Mr. Steinberg made the purchase of our new 2024 such an easy process. When we arrived, Greg was completely prepared with an offer. Although it didn't quite meet my expectations, Greg quickly went to bat for us and came back with a great offer which we accepted. In all my years of buying vehicles I have Never had a salesman get in the Vehicle and go over ever option so that we knew had to work them and with all the electronics now day it would have taken me forever to learn them. The dealership is well stocked with inventory and sales staff and always so Clean. Its always been a Pleasure to go in even for Service. In addition, we celebrated our new car with lunch at the Ford Cafe! THANKS Greg and Bozard Ford More
I have purchased two cars from Bozard Ford and each time it was wonderful experience. it was wonderful experience. More
This is our 4th vehicle purchased or leased through Bozard Ford by our family. First three were great, sales and service is always top-notch. This F150 has been a challenge for all parties involv Bozard Ford by our family. First three were great, sales and service is always top-notch. This F150 has been a challenge for all parties involved. We had it for 10 days when the SYNC system went on the fritz. After many days and weeks of the Bozard team and Ford Engineering trying to figure out the issue, all issues were resolved and we are back on the road. Of note are Matthew Norris and Travis C. Travis kept me in the loop(for better or worse) on a daily basis. Matthew Norris reached out once we had reached the end of our patience on this matter and offered to resolve it any way possible. After all is said and done, I must say that the technician and foreman that worked on the truck did a good job(I am very picky on factory fit and finish after repairs) and Matt made things right not only by his communication but also by keeping his promises. Long story short: Bozard did right by us when a brand new truck wasn’t up to Ford’s normally high quality. More
Bozard Ford has the very best service and sellers! They work fast, nice and very convenient! They work fast, nice and very convenient! More
I recently brought my Lincoln in for some warranty work. Frank O' Quinn the service manager is great to deal with. He is a professional and did a beautiful job on my car. I highly recommend this dealership. Frank O' Quinn the service manager is great to deal with. He is a professional and did a beautiful job on my car. I highly recommend this dealership. Tony D. More
During a process of replacing my transmission I dealt with Jerilyn in the service department. She did a great job and was super helpful. She and the tech worked to get me a new transmission under my ext with Jerilyn in the service department. She did a great job and was super helpful. She and the tech worked to get me a new transmission under my extended warranty. While the work took longer, due to approvals and manpower, Jerilyn kept me aware, and she was on top of it any time I texted or emailed. The Enterprise car rent group at this dealership is also well run. I would return to Bozard. More
When I arrived at the dealership Chris walked me through the facility and showed me around, He could not have been more helpful. I will defiantly buy my next Lincoln from Chris the facility and showed me around, He could not have been more helpful. I will defiantly buy my next Lincoln from Chris More
Chris Langlois walked me through the facility and was very helpful. Frank O"Quinn did a great job with my service needs. I can't wait to come back to visit again. very helpful. Frank O"Quinn did a great job with my service needs. I can't wait to come back to visit again. More
Always a pleasure to visit Bozard. Friendly and helpful staff. Definitely recommend over other unnamed dealerships. Friendly and helpful staff. Definitely recommend over other unnamed dealerships. More
They got my truck in and out quickly. Yes they forgot to do my service, but the larger issue of the ECM was taken care of quickly. Yes they forgot to do my service, but the larger issue of the ECM was taken care of quickly. More