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Bozard Ford Lincoln

St. Augustine, FL

4.9
9,216 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,216 reviews

January 24, 2011

Henry was considerate and extremely knowledgeable. This was by far the best car buying experience we've had. The vehicle is fantastic and the entire process including test drive was less than 2 hours. I wo More

by carolmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rowe, Henry Rowe
Jan 24, 2011 -

Bozard Ford Lincoln responded

Thank You Carol, Henry is one of our best! I will be sure to let Henry know just how much I appreciate his work! Thank You for your patronage. Please do not hesitate if we can be of any assistance. Sincerely, Jeff King General Manager

January 23, 2011

Overall experience was great I worked with Frank on my new truck for almost a month and he never gave up on me. I drove 280 miles to buy this truck and was in and out in a reasonable amount of time. Frank More

by ffmsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank J Serverius
Jan 24, 2011 -

Bozard Ford Lincoln responded

Thank You! I am very pleased to hear that Frank provided you with excellent service! I appreciate your business and your taking the time to provide me with the feedback! Sincerely, Jeff King General Manager

January 21, 2011

I have bought two cars from Ricky at Bozard and he was the best at helping me pick out what was best to fit my needs and price. He was not pushy like most car salesmen he makes you feel welcome. I would r More

by david5305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Goodwin
Jan 21, 2011 -

Bozard Ford Lincoln responded

Thanks for the input! Ricky is a gem! We appreciate your confidence and I will be sure to commend Ricky as always! Sincerely, Jeff King General Manager

January 20, 2011

Our experience with Henry was wonderful and I love my new Ford Edge. Henry and the entire Bozard Ford firm will be highly recommended to anyone looking for a vehicle. Our experiences with your firm have al More

by wentz_sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rowe, Henry Rowe
Jan 20, 2011 -

Bozard Ford Lincoln responded

Thanks for taking the time to share the kind comments Sue. Henry is certainly a shining star here at Bozard Ford. Congratulations on your new Ford Edge and thank you for your confidence. Sincerely, Jeff King General Manger

January 10, 2011

The service and customer care given by Bruce Galbraith and Eddie Birkett we second to none. We purchased two vehicles over the Christmas Holiday and had only anticipation of purchasing one. The team did More

by knotdone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Galbraith and Eddie Birkett, A J Miller
Jan 10, 2011 -

Bozard Ford Lincoln responded

Thank You, Thank You, Thank You! I will give all of these guys a big pat on the back! We appreciate you and will strive to provide you equally great service after the sale! Sincerely, Jeff King General Manager

January 09, 2011

WAS NOT HAPPY WITH THE LENGTH OF TIME IT TOOK TO DO CLOSING PAPER WORK. THIS WAS THE FIFTH VEHICLE I'VE BOUGHT FROM BOZARD, NEVER TOOK LONGER THAN 2 HOURS TO COMPLETE THE TRANSACTION. OTHER THAN THAT L More

by CESQUIRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TERRY SEYMOUR
Jan 10, 2011 -

Bozard Ford Lincoln responded

Thank You for the feedback! I appreciate your continued patronage and I appreciate the honest feedback. I am aware that we are having some growing pains in the business office. We are in the process of adding a new manager in that department so that we can process the paperwork more efficiently. Thanks again for helping us get better! Sincerely, Jeff King General Manager

January 08, 2011

Having bought several vehicles from Bozard Ford, I know the staff will deliver top notch customer service. So when a family friend (18 years old) was ready to buy his first car, Bozard was my first and onl More

by robintoton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Thom and Jeff
Jan 20, 2011 -

Bozard Ford Lincoln responded

Robin, I sincerely appreciate your bringing this to my attention. We do a lot of things right but we are not perfect. Having had the opportunity to meet with you in person, I believe we have explained the finance options much more clearly. In a ever changing rebate vs special rate market, it is difficult somtimes to understand all of the many programs. It is our job to make sure that you the customer have a complete understanding of your options. We failed to do this the first time around and for that you have my sincerest appology. Thank you for having the patience to allow us to correct that mistake. It was a pleasure to spend some time with you and Sage. He seems like a fine young man. It is my hope that his new contract is more suitable for his needs and that he enjoys his new Ford Focus! Best Wishes, Jeff King General Manager

January 05, 2011

From my first meeting with Ricky, he consistently worked with me to build my truck, helped me obtain the best deal for my trade, and followed the process from ordering my truck, to following it throughout c More

by Miguelmas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Goodwin
Jan 05, 2011 -

Bozard Ford Lincoln responded

Thank You for your comments. Ricky is a long time member of the Bozard team and does a great job for our customers. I will be sure to let him know that you send your compliments! Sincerely, Jeff King General Manager

January 04, 2011

Very professional, courteous, and friendly staff with excellent knowledge of products and pricing. The staff seem to enjoy their job, and appear to be very comfortable working with customers. Also very More

by webbdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Birkett; Stephen Purdy, Stephen Purdy
Jan 04, 2011 -

Bozard Ford Lincoln responded

Thank You for the kind words. We appreciate your business and your confidence. Please call should you need anything at all. Sincerely, Jeff King General Manager

January 03, 2011

I was recomended to the dealership and Mike Barfield by family members, and was not disappointed while I was dealing with Mike and Bozard Ford. Mike was very helpfull and was not pushy at all. I let him kn More

by Shaunrobbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barfield
Jan 03, 2011 -

Bozard Ford Lincoln responded

Thank You! I appreciate your taking the time to let us know! I will be sure to give Mike a pat on the back for a job well done! Sincerely, Jeff King General Manager