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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,059 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,059 reviews

January 05, 2011

From my first meeting with Ricky, he consistently worked with me to build my truck, helped me obtain the best deal for my trade, and followed the process from ordering my truck, to following it throughout c More

by Miguelmas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Goodwin
Jan 05, 2011 -

Bozard Ford Lincoln responded

Thank You for your comments. Ricky is a long time member of the Bozard team and does a great job for our customers. I will be sure to let him know that you send your compliments! Sincerely, Jeff King General Manager

January 04, 2011

Very professional, courteous, and friendly staff with excellent knowledge of products and pricing. The staff seem to enjoy their job, and appear to be very comfortable working with customers. Also very More

by webbdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Birkett; Stephen Purdy, Stephen Purdy
Jan 04, 2011 -

Bozard Ford Lincoln responded

Thank You for the kind words. We appreciate your business and your confidence. Please call should you need anything at all. Sincerely, Jeff King General Manager

January 03, 2011

I was recomended to the dealership and Mike Barfield by family members, and was not disappointed while I was dealing with Mike and Bozard Ford. Mike was very helpfull and was not pushy at all. I let him kn More

by Shaunrobbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barfield
Jan 03, 2011 -

Bozard Ford Lincoln responded

Thank You! I appreciate your taking the time to let us know! I will be sure to give Mike a pat on the back for a job well done! Sincerely, Jeff King General Manager

January 02, 2011

We felt so welcome by all the staff ( Sales Manager - Progam sales staff ( service plans etc and Bruce our salesman, the customer service they all gave us was great! Our Escape came to us in detail to More

by maryandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Galbraith
Jan 03, 2011 -

Bozard Ford Lincoln responded

It makes me smile to hear that you felt welcome and that our staff was friendly. We try really hard every day to live up to our reputation as the friendly hometown Ford dealer! Thanks for sharing! Sincerely, Jeff King General Manager

January 02, 2011

We recently purchased a new F150 Ford Truck from Bozard Ford, Lincoln, Mercury. We worked with Henry Rowe,Sales Representative. It was the best car buying experience that we have ever had and we have bee More

by JCM5975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rowe, Sales Representative, Henry Rowe
Jan 03, 2011 -

Bozard Ford Lincoln responded

Thank you for the very kind comments. Henry continues to be a shining example to us all at Bozard Ford. I will be sure to give him a thumbs up! Sincerely, Jeff King General Manager

January 02, 2011

Very professional and friendly. Maintains close awareness of purchased vehicle and advised almost daily via e-mail or telephone as to its progress. We would definitely buy another vehicle from Mik More

by GinGinI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barfield
Jan 03, 2011 -

Bozard Ford Lincoln responded

Thank you for sharing with us. Mike Barfield is a solid professional and it is our privilage to have him on the team. Thanks again for your business and confidence! Sincerely, Jeff King General Manager

January 01, 2011

I think the price of the used vehicle was good but not great... The service on the other hand was most excellent and I will advise anyone looking to purchase a new or used vehicle to Bozard Ford and to Ro More

by katmo65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie and Mike, Ronnie Shierling
Jan 01, 2011 -

Bozard Ford Lincoln responded

Thanks for taking the time to share your thoughts. Ronnie is a true asset to Bozard Ford and we are pleased to hear that he has extended excellent service to you. Sincerely, Jeff King General Manager

January 01, 2011

This was one of the best experiences I have ever had to solve a technical [problem They went far over what is usually expected to solve the [problem and gave advice to help me handle other situations of t More

by cchalick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gailbrath
Jan 03, 2011 -

Bozard Ford Lincoln responded

Thank you for the feedback! We strive to provide service after the sale and not just to get the sale. We want to make you a customer and partner for life. Sincerely, Jeff King General Manager

December 23, 2010

I knew exactly what features and package that I wanted on a 2011 Lincoln MKX. When I went to Bozard Ford, they didn'y have any MKX's on their lot. Terry Seymour, my person, went above and beyond to locate More

by crettich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Seymour
Dec 23, 2010 -

Bozard Ford Lincoln responded

Wow! We appreciate the great review! In today's market, inventory selection is more difficult than ever. I am glad to hear that Terry and our managers continue to go the extra mile to deliver just the right vehicle for our customers! Thank you for your confidence, we are proud to be your Ford and Lincoln dealer! Sincerely, Jeff King General Manager

December 21, 2010

The sales experience was all positive, I came in with preloaded expectations and they were all blown away. Eddie and the sales staff went above and beyond, on making my purchasing experience a positive More

by scottcrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eddie birkett, ronnie s, , A J Miller, Ronnie Shierling
Dec 22, 2010 -

Bozard Ford Lincoln responded

Thank You Scott! It is very kind of you to take the time to share your experience here with others. I am very happy to hear that Eddie, AJ and Ron did such a great job. Enjoy the truck and know that you have friends at Bozard Ford! Sincerely, Jeff King General Manager

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