Bozard Ford Lincoln

My experience at Bozard was first-rate in every regard. My sales guy, Phil Fernandez, was a breath of fresh air - knowledgeable, a great listener, relaxed, and thoroughly professional. He and his fellow a My sales guy, Phil Fernandez, was a breath of fresh air - knowledgeable, a great listener, relaxed, and thoroughly professional. He and his fellow associates actually made "buying a new car" FUN, which is exactly what it should be. I will certainly recommend both Phil AND the dealership to all my friends in the St Augustine area. It hasn't even been 24 hours, and I am already ECSTATIC with my 2011 Escape! More

Ronnie is a very well rounded salesman easy to talk to but knows how to get the job done. I am very pleased with my overall experience with bozard,this is my 3rd truck that i have purchased from your deal but knows how to get the job done. I am very pleased with my overall experience with bozard,this is my 3rd truck that i have purchased from your dealer ship starting in 1993 and i am glad i am still driving a ford today in 2011.I want you to know that you hae a great staff everyone that i delt with durring my purchase was always very helpful and professional.Ronnie made buying the truck easy and Aj made giving my money away barable.both of the managers that i spoke with were also very helpful bob and i think frank or francis.Thank you ..Wade Giddens More

I had talked to Doug Moore on the telephne prior to my visit to the dealer and had decided to stop in on my next visit to St. Augustine. In talking with Doug I thought he sounded like someone I would li visit to the dealer and had decided to stop in on my next visit to St. Augustine. In talking with Doug I thought he sounded like someone I would like to deal with and In checking on line seen that the dealer had a better inventory then my dealer in Jacksonville. When I came in to the dealer everyone that I talked with their and met were friendly and helpfull. After talking with Doug he went right to work for me trying to find the vehicle I was interested in and working out the numbers and I was able to make a deal the next day. I was completely satisfied with my visit to the dealer and my salesman Doug Moore and would recomend them. More

The entire experience was very pleasant. All of my questions where answered, which help my decision making. Stephen Purdy was excellant, so was Tom Workman. There was no rushing me for my answer. All questions where answered, which help my decision making. Stephen Purdy was excellant, so was Tom Workman. There was no rushing me for my answer. All of the people I came in contact with was exceptional. Thanks More

Everyone tried to make sure our buying experience was top notch. No hard sell, no pushy tatics, just a nice way to do business. The car was very clean when picked up and the salesman, did a super job of i notch. No hard sell, no pushy tatics, just a nice way to do business. The car was very clean when picked up and the salesman, did a super job of instructing my wife in the use of the features in the SUV. More

the experience was very enjoyable. the price was within the range of what I was hoping for without alot of haggling. As a woman shopping I appreciate how well I was treated at this dealership and in partic the range of what I was hoping for without alot of haggling. As a woman shopping I appreciate how well I was treated at this dealership and in particular by Bruce.Bruce was knowledgable about the vehicle and the options I was looking for in a SUV. More

I recently bought a 2011 Ford Fusion SEL from Ricky Goodwin. I met Ricky 4 Years ago when they were at the other location. At that time I was "Dreaming" of a new F-350, (Already owned a F-250). He was Goodwin. I met Ricky 4 Years ago when they were at the other location. At that time I was "Dreaming" of a new F-350, (Already owned a F-250). He was more than helpful & probably spent 30 minutes going over everything, even though I told him I was just looking. Ricky made you feel like you new him forever & he was more like a friend than a car salesman. I have always remembered this experience & how Ricky treated me. This was unlike any other car dealership. With the recent Fuel prices the Diesel cost for the F-250 & lack of fuel mileage forced a change. I looked at what Ford had to offer as far as high mileage cars & decided on the Fusion. I checked Bozard inventory on-line for the Fusion I wanted & they had the exact model & options I wanted. I gave Ricky a call & told him who I was & asked if he remembered me. He said yes. I asked him to go check his inventory & see if he still had the car & told him to call me back. He called me back within 15 minutes, telling me they had the car & even gave me several breakdowns with pricing - rebates VS interest rate savings. He also provided help on what was the best way for me to buy the car. Later that afternoon I called Ricky & told him I was on my way in. I arrived around 5:30, test drove the car, purchased the car, & was leaving the dealership by 8:00. Ricky was great through the whole process, explaining everything about the car, setting up the SYNC system & making the process go as quickly as possible. The next day I wanted to wash the car, (The car was washed when I took delivery) & go over it really good because it was dark when I took delivery & I noticed a little spot on the back corner, which I noted to Ricky before I left that night. After washing I noticed there were more spots down the one side of the entire car. I called Ricky & he said he was very sorry to hear this & everything was more than covered & to bring it back when I could. I returned the next morning & Ricky took it to his team. Now this was a Saturday Morning. Ricky had to go take a call & his team member suggested that I bring the car back next Tuesday (I live an hour away) & they would send the car a have it looked at by the local paint repair shop, who does work for Bozard Ford. This suggestion did not sit well with me. So I went back to Ricky's office & let him know what they were suggesting & this was not an acceptable option as far as I was concerned. He agreed & went straight to the very top at the dealership. They went & found a paint specialist on site & he tried a to remove a small spot with a solution he had. It came off. He looked at me and said if I would give him 2 Hours he would go over the entire car & make sure every spot was removed. Problem solved. The car looks perfect & Ricky could not have be more apologetic about the whole situation & me having to come back. He truly went out of his way to make sure everything was right. Ricky will be my car Salesperson for as long as he's in the business & he's been a Bozard for 17 Years & that says a lot. More

I HATE to shop; that includes groceries and cars. Our local mechanic of many years recomended Ricky Goodwin. This dealership needs to be cloned, from the entire staff at the good looking showroom, to the local mechanic of many years recomended Ricky Goodwin. This dealership needs to be cloned, from the entire staff at the good looking showroom, to the immaculate service area. You have taken the pain out of owning and servicing any vehicle. What a difference geography made for your dealership. More

Our experience at Bozard Ford was one of the best ever. Mike Barfield is extremely knowledgeable without being pushy, and at the end of the day, we had exactly what we wanted - and then some. We were able Mike Barfield is extremely knowledgeable without being pushy, and at the end of the day, we had exactly what we wanted - and then some. We were able to customize things we never thought possible and left feeling secure in the fact that we had the perfect vehicle for our family. Thanks, Bozard and Mike. We'll be back! More

My salesperson, Stephen Purdy and the entire staff at this dealership did an outstanding job to put this deal together. It was a win win for both sides. In fact I drove 168 miles to purchase this vehic this dealership did an outstanding job to put this deal together. It was a win win for both sides. In fact I drove 168 miles to purchase this vehicle at the price we agreed upon. I would do it agian if I had to. Rest assured that I will highly recommend you to all my contacts and also consider you first in future vehicle purchases. More