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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,104 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,104 reviews

August 01, 2011

Tom Krell did a great job in helping us find just the right truck. He took the time to make sure that we had everything we needed to operate and maintain our new vehicle. The finance gentleman was very More

by vkterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Krell
Aug 02, 2011 -

Bozard Ford Lincoln responded

Thank you so much! Tom Krell is a great guy and a valued member of our team. I am very pleased to hear that he provided you with a great experience! Sincerely, Thom Workman General Sales Manager

July 31, 2011

I was happy with the Dealership and Salesman on my recent purchase. They worked very hard to get my business. The selection was fantastic and sales crew were on top of their game. I know my salesman along wi More

by vandermark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Goodwin
Aug 01, 2011 -

Bozard Ford Lincoln responded

Thank you Mr Williams! Selling Fords is what we do...and it is true that our families are a part of that. Ricky does a great job and I will be sure to let him know that you took the time to write us a note. Thank you sir for buying a new Ford truck, we are proud to sell it and proud that you chose to purchase at Bozard Ford! Call on us any time. Sincerely, Thom Workman General Sales Manager

July 30, 2011

Mike Barfield has exceptional Customer service skills. His communication was excellent. Always followed up with a phone call or email on the status of an order we placed. Very non-agressive in his sales t More

by rickush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barfield
Jul 30, 2011 -

Bozard Ford Lincoln responded

Thank you for your business and taking the time to write a review. Frank does a great job here and I will be sure to let him know that you wrote some kind words. Sincerely, Thom Workman General Sales Manager

Jul 30, 2011 -

Bozard Ford Lincoln responded

Sorry, I sent the wrong response to the wrong review...Mike Barfield is one of our best and I appreciate your comments. I will be sure to share them with Mike. Sincerely, Thom Workman General Sales Manager

July 30, 2011

because everyone was so nice and helpful frank severius was very nice and work hard to get me in a truck that i wanted he was very helpful thanks again frank and to everyone who help me thomas More

by tbyrd002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
frank severius
Jul 30, 2011 -

Bozard Ford Lincoln responded

Thank you for your business and also for taking the time to write a review. Frank does a great job for us and I will be sure to let him know that you wrote a kind note. Sincerely, Thom Workman General Sales Manager

July 28, 2011

I am so happy and proud of Bozard Ford Lincoln, with the help of my Son Bo Bozard and he connected me to Mr. Mike Barfield to help me buy my new Ford Edge and the dealership made me so happy and helped me s More

by TSWWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barfield
Jul 28, 2011 -

Bozard Ford Lincoln responded

Thanks for the great review! Also, I would like to thank you for being a loyal follower of our Facebook page. Great things are happening here at Bozard Ford and your support is very important to us! Enjoy your new Edge! Sincerely, Thom Workman General Sales Manager

July 28, 2011

When my wife and I came into the dealership we met Dave outside. He was friendly and immediatly established our need rather than just trying to sell a car. We talked for a few minutes about what we were tr More

by g8trmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mayfield
Jul 28, 2011 -

Bozard Ford Lincoln responded

Thanks for the great review! Dave does a great job taking care of our customers. I will be sure to show him my appreciation! Please do not hesitate to call should you need anything at all...we appreciate your patronage! Sincerely, Thom Workman General Sales Manager

July 26, 2011

Henry Rowe and I have had an ongoing relationship for several years. As a Ford retiree I have a great interest in the company's products, and have contacted Henry on more than a few occasions for inform More

by max003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rowe, Henry Rowe
Jul 27, 2011 -

Bozard Ford Lincoln responded

Thanks for taking the time to share these kind words! Henry is certainly one of our very best. I will be sure to thank him as well. Sincerely, Thom Workman General Sales Manager

July 26, 2011

My first couple of visits with the sales department at Bozard, while not unpleasant, left men cold and wondering if I would do business there. Then, one day I met Henry. Henry is great and the best sa More

by cesinclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rowe, Henry Rowe
Jul 27, 2011 -

Bozard Ford Lincoln responded

Thank you for the great review! Henry is golden for sure! I will be sure to let Henry know just how much we appreciate his efforts. Please do not hesitate to call on us should you need anything at all. Sincerely, Thom Workman General Sales Manager

July 25, 2011

Tom was eager to find the car that I wanted and not the car sitting on the lot. It all comes down to customer service and listening to what your customer wants and delivering it without all the usual new c More

by JEFF KELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Krell
Jul 26, 2011 -

Bozard Ford Lincoln responded

Thank You! We try very hard to provide a customer friendly environment and Tom Krell does a great job here at Bozard Ford. We appreciate your patronage! Sincerely, Thom Workman General Sales Manager

July 25, 2011

last year i had a horrible experience this year your staff turned that around and i was treated with respect and received a fair price and enjoyed the process which is usually aggravating I had the bes More

by stinziar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : tom krell
Jul 26, 2011 -

Bozard Ford Lincoln responded

Thank you for the vote of confidence! I am very pleased to hear that we were able to provide you with the right kind of experience. Customer satisfaction is at the very top of our list! Sincerely, Thom Workman General Sales Manager

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