Bozard Ford Lincoln

The whole buying experience was very pleasant. David was referred to me by a previous customer, Dave Parker. David was great to work with and changed my opinions of car dealerships. From start to finish m referred to me by a previous customer, Dave Parker. David was great to work with and changed my opinions of car dealerships. From start to finish my entire buying experience was as close to perfect as you could expect! I have and will continue to recommend David and your dealership to anyone interested in buying a car or truck. More

after going to several dealers and having an awful time at it,a friend recommened bozard ford and ricky goodwin as the salesman to contact, bozard is first class, had a vechicle in no time and a great tran at it,a friend recommened bozard ford and ricky goodwin as the salesman to contact, bozard is first class, had a vechicle in no time and a great transaction, thank you ricky and the bozard team! More

Our whole experience in purchasing a new Edge was great. There was no pressure and everyone went out of their way to help us. We got a good trade in value and our bottom line was very agreeable to us. O There was no pressure and everyone went out of their way to help us. We got a good trade in value and our bottom line was very agreeable to us. Our salesman, Tom Krell, really went out of his way to explain everything to us. He has also offered to help us navigate through the SYNC system next week. We have set up a return date. More

We came in to look at a couple of vehicles - upon entering the dealership we were greeted by a couple different salesmen - we knew who we watned to speak with and they respect that. Upon veiwing the entering the dealership we were greeted by a couple different salesmen - we knew who we watned to speak with and they respect that. Upon veiwing the vehicles we decided on one of them and the purchase began - nice and easy bo hassle sale. Great experience will visit there for my next vehicle. Great Sales Team - Great Finance Team - did not make me feel as if they were pressuring me into a purchase of a vehicle i did not want. Thank You. More

The Sales transaction was one of the more pleasant deals that I have had the privilege of being part of. Charles was courteous and very eager to satisfy our needs. It did take take longer than I had anticip that I have had the privilege of being part of. Charles was courteous and very eager to satisfy our needs. It did take take longer than I had anticipated, but it was stress free. Terry Seymour is probably the most cordial Finance person that I have ever met at a dealership. Very informative and friendly. Go Jags! The only down side to the transaction was when I wanted to discuss with someone about ordering and installing after market parts. My past experiences at other dealers there has always been an individual that you could talk to about the pricing and installation of after market items. This was not the case at Bozrad and I had to talk to the Parts department people and ask what was available and then I had to talk to someone else about the cost of installing them and how to schedule it. Not a way to run a business. As a matter of fact, I ordered the parts 2 weeks ago today and they are still not in yet. I was never introduced to anyone from the Service department to discuss anything about service frequency. The book that came from Ford is very vague, not like the ones that came with prior vehicles I purchased. Based on this experience, I feel that I couldn't rate Customer Service and Quality of Work any higher than a 3. More

Mike Barfield was excellent to work with. He was very laid back and didn't put any pressure on me at all. I would recommend Mike to anyone looking to buy a new car! laid back and didn't put any pressure on me at all. I would recommend Mike to anyone looking to buy a new car! More

Tom made special trip to Jacksonville to pick up vehicle for repairs that were necessary to complete sale. I had mentioned that I found an owners manual online (couldn't find one for purchased vehicle in yo for repairs that were necessary to complete sale. I had mentioned that I found an owners manual online (couldn't find one for purchased vehicle in your store); it was a free pdf, but before he knew that he offered to reimburse me for the cost of the manual. Everything that I asked him to check out, he made note of and did, and reported back to me in a reasonable time frame. I felt he was very professional and took that extra step to keep a customer. I expect good service from anyone who wants business, but you don't expect the extra things that Tom provided! More

I would say the fact that this new Ford purchase was mine I would say the fact that this new Ford purchase was mine and my wife's 4th new Fords from the same dealership and the same salesman, Bozard Ford an I would say the fact that this new Ford purchase was mine and my wife's 4th new Fords from the same dealership and the same salesman, Bozard Ford and Ricky Goodwin. That should say a lot about how we feel. I actually feel like we have friends at Bozard, thats the way they make you feel. No pushing into something, just help finding what you need. I can't say enough about Ricky Goodwin, he is truely an upstanding person. When we decided to get new vehicles we went straight to Bozard and asked for Ricky. The thought of dealing somewhere else or with someone else never crossed our minds. When it's time to trade these in in it will be at Bozard with Ricky Goodwin. I don't take just anybody fishing, but I would love to have Ricky go with me, he is the kind of person you could enjoy spending the day with. There is only one more thing to add, it was a pleasure dealing with all at Bozard Ford. More

Fantastic experience. 2nd vehicle purchased and financed with Mike Barfield and Mike Hanley. Will definitely recommend to my friends and business. Will be back in the Spring for a 3rd purchase! with Mike Barfield and Mike Hanley. Will definitely recommend to my friends and business. Will be back in the Spring for a 3rd purchase! More

David Ski was great helping me with my new lease. He took care of me and was patient with me as I was trying to make my decision that took me weeks to do. The other cool thing was While my truck was getting care of me and was patient with me as I was trying to make my decision that took me weeks to do. The other cool thing was While my truck was getting new rhino guard sprayed in the bed of the truck, Ski came and picked me and gave me a ride to pick my truck up, pretty awesome. Thanks Ski! More