Bozard Ford Lincoln

Frank Serverius was extremely knowledgable about the product I was interested in. He had a high sense of urgency to do the due diligence associated with the sale to get it closed. He was patient and res product I was interested in. He had a high sense of urgency to do the due diligence associated with the sale to get it closed. He was patient and respectful of our time. The dealership had the right inventory. More

We are giving Bozard Ford/Lincoln this rating, as it is well deserved. Me & my husband had been scouring car dealerships for about 2 wks. What we encountered was mainly very frustrating & dissapointing. well deserved. Me & my husband had been scouring car dealerships for about 2 wks. What we encountered was mainly very frustrating & dissapointing. One dealership wouldn't even disclose car milage or price without insisting on obtaining your name, phone #, & email on a card first. Can't remember the name, but it's in Orange Park & the owners twin daughters' are on their TV commercial. My husband thought he was being "Punked". Cadillac of Orange Park actually requested we start paperwork to seal the deal, while the car we were interested in purchasing, was off the property & being used as either a loner car or was borrowed by an employee. All the while, that particular car wasn't under warranty. It's actually a longer story, but you see the unprofessional tactics we were experiencing. We had purchased a car at Bozard in the past & had a nice experience. We would have been there sooner on our new car search, but this time my husband was seeking an older model vehichle. After checking online, he found Bozard had a car he was interested in. We went there & requested the same salesman we used in the past. That car wasn't right for us but our salesman Bruce, followed up w/ us & within 2 days, the right car came along & we made a deal. Bruce was friendly, easy going, professional, & helpful. We wound up purchasing a warranty & also enjoyed A.J., as he also exhibited professionalism & an easy going personality. Bozard seems organized, offers a nice atmosphere & location, & still has familiar faces from our purchase we made 2 yrs ago. They are also reasonable during negotiation, meaning, we felt we made a good & fair deal with Bozard. We would definatley go back, when it is time for a new car search to begin. More

Just to wanted to say "thankyou" to Ricky--I have always hated shopping for a new car, the salesmen are invariably rude and use alot of pressure and games to make the sale, so needless to say I have always hated shopping for a new car, the salesmen are invariably rude and use alot of pressure and games to make the sale, so needless to say I dread the whole process. What a nice surprise at Bozard to deal with Ricky who was pleasant, professional and actually managed to make the experience enjoyable--twice. We bought a second vehicle 30 days after the first one, it was a good deal, and Ricky proved to me that the first experience was not a fluke. It makes a huge difference to be treated with respect and honesty. More

Everyone at the dealership seem like they where there to help me and help me get the best deal possible. The dealer also went out of its way to find me the car I won't even if it ment getting from a differe help me and help me get the best deal possible. The dealer also went out of its way to find me the car I won't even if it ment getting from a different dealership. More

Ricky has been my salesman of choice for many years. He does a great job and understands what I'm looking for. Because of Ricky, I do not shop at any other Ford Dealerships. I have now began bringing my does a great job and understands what I'm looking for. Because of Ricky, I do not shop at any other Ford Dealerships. I have now began bringing my children to Ricky buy new vehicles, one of which recently purchased a new Lincoln Navigator. Ricky makes a difference. More

The entire purchase process went smoothly! We would buy from Bozard again and recommend Bozard to others looking to purchase a new or even used vehicle. from Bozard again and recommend Bozard to others looking to purchase a new or even used vehicle. More

Tom and Jeff both assisted in my finding the right vehicle. I had a couple of models in mind and they showed me all the features of the vehicles so I could make my decision and when the right color c vehicle. I had a couple of models in mind and they showed me all the features of the vehicles so I could make my decision and when the right color combinations were not available they were able to find one locally that met my criteria. I didn't get the name of the finance manager but he was thorough and expediant in handling the paperwork which was appreciated. Tom gave me a good intro lesson to the technology and offered future assistance which I may need. One of the reasons I went to Bozard, was my past experience with both Ford and Bozard, especially in the service area and would not hesitate to recommend them to others. Thanks. More

Our car buying experience was very pleasant and professional. We came in on Sat, Dec 24th thinking about buying a car; but not 100% committed. From the time Gino Morici greeted us on the lot and a professional. We came in on Sat, Dec 24th thinking about buying a car; but not 100% committed. From the time Gino Morici greeted us on the lot and all the way through the test drive, negotiations and car delivery, he was there to answer our questions and make certain we were 100% satisfied with our new car. He took the extra steps to personally remove decals we had on the vehicle and put them intact as possible on a piece of paper so we could turn them in for new ones. We came back to the Bozard dealership a few days later to ask a some additional questions on the vehicle features and again he took time to make sure we left with all of our questions answered. I would definitely recommend doing business with Bozard Ford in St Augustine and definitely ask if Gino is available to be your sales representative. Derrick Hoxie More

We really had a very good experience working with Dave. He was very pleasant and worked with us quite a bit the last couple of months to get a vehicle. We would recommend dave to all we know, and would tel He was very pleasant and worked with us quite a bit the last couple of months to get a vehicle. We would recommend dave to all we know, and would tell people about Bozard Ford. More

Ricky is great, this is the second time he has helped us find the truck we wanted. He is always straight forward and makes for a much easier buying experience. I'm sure we will be back to see him again fo find the truck we wanted. He is always straight forward and makes for a much easier buying experience. I'm sure we will be back to see him again for our next purchase. More