Bozard Ford Lincoln

Having just purchased a new 2012 Mustang form Bozard ford, which is the Third for my wife from this dealership, two at the other location and one from this one. I have to say it was the best experience ford, which is the Third for my wife from this dealership, two at the other location and one from this one. I have to say it was the best experience I have ever had while purchasing an automobile. Thomas Krell made the experience which is usually a pain, a very enjoyable experience. We made the deal late the night before and Thomas had the car and the paperwork ready when I came in the next day. I was in and out in less than an hour. I looked at cars at two other dealerships and was very disappointed with the treatment form their sales staff. They should do a field trip to Bozard ford to see how they run their operation. If someone is looking for a car I would definitely recommend that they stop by Bozard ford and at least give them a chance. Thank you Tom for a great experience, Love the Mustang. More

Paul truly wanted to earn our business. There are many dealerships between St. Petersburg and St. Augustine but we found no one as eager to work with us as Paul and John. There was constant communications dealerships between St. Petersburg and St. Augustine but we found no one as eager to work with us as Paul and John. There was constant communications throughout the deal, calls and emails were promptly answered and a price was quickly determined. We were unable to make the trip on Saturday, but Paul gave up his day off on Sunday to pick us up at the Jacksonville airport which is 30 minutes the opposite way of the dealership saving us a costly taxi fare. We got through inspection of the vehicle, finance, detailing of the vehicle and filling up the tank with gas and on the road home in well less than 2 hours. I own 6 Ford vehicles and will call Paul at Bozard when I buy my next one. More

Henry Rowe helped to make the buying process worry-free. He maintained contact with us throughout the process and kept us informed of every step of the process. Also, Mr. Rowe made sure he knew exactly wha He maintained contact with us throughout the process and kept us informed of every step of the process. Also, Mr. Rowe made sure he knew exactly what we were looking for and needing in the vehicle, and was careful to show us only what we requested. We only had to look at one vehicle, and it was perfect for us. We especially appreciated Mr. Rowe's friendly personality. He always had a smile, and answered all our questions. The paperwork and signing process was a breeze, thanks to Mr. Rowe's preparedness and organization. Thank you, Bozard Ford; and thank YOU, Henry. More

this has been a great buying experience. I have owned BMW, Lexus, Acura and would rate this experience as the best. Bruce took the time that I needed as a buyer and customer. I would highly recommend bot BMW, Lexus, Acura and would rate this experience as the best. Bruce took the time that I needed as a buyer and customer. I would highly recommend both this dealership and Bruce. Five stars!!!!! More

The staff at the dealership was friendly and extremely helpful. Kevin Reeder is an excellent salesman. I would recommend Bozard to all of my friends and family. helpful. Kevin Reeder is an excellent salesman. I would recommend Bozard to all of my friends and family. More

This was the best car buying experience I have ever had. Tom Krell is an outstanding and trustworthy sales person. Thank you. I will and I have reccomended your dealership to friends Tom Krell is an outstanding and trustworthy sales person. Thank you. I will and I have reccomended your dealership to friends More

Eventhough I had not planned on buying a car on the day of its purchase, the whole experience with David "Ski" and the Bozard staff was very enjoyable. I felt very good when I drove out with my "new" Linc of its purchase, the whole experience with David "Ski" and the Bozard staff was very enjoyable. I felt very good when I drove out with my "new" Lincoln MKZ and I love the car. Thanks to everyone at Bozard Ford for all you did to make the buying experience comfortable and productive. Dr. Bernie Sans More

We originally worked with Henry Rowe, who is absolutely the most sincere person we have spoken to. He is truly a wonderful, genuine person. Tom Krell is amazing. He is extremely patient, knowledgeabl the most sincere person we have spoken to. He is truly a wonderful, genuine person. Tom Krell is amazing. He is extremely patient, knowledgeable, and very willing to help with any questions we had. When we went over to finance we worked with Terry Seymour. He was also fantastic. He was very patient, knowledgeable, and understanding. It was truly a great experience. The art of customer service has been lost all throughout America, no one focuses on it anymore, but it is evident that the staff at Bozard Ford takes great pride in making sure that the customer is taken care of. I would recommend Bozard to anyone looking to buy a vehicle, new or used. They are all extremely knowledgeable, caring people. More

Sales department was awesome. Can't say the same for the service department. Went to get our vehicle serviced and they had reserved us a rental but upon arrival they didn't have any. We had our vehicle fo service department. Went to get our vehicle serviced and they had reserved us a rental but upon arrival they didn't have any. We had our vehicle for less than 3 weeks and there were numerous issues. They fixed one problem but Jeff, the service writer, made up some terrible excuses because they couldn't find a problem to fix it. Now we have had more issues and they (the service department) doesn't seem to care that we need the vehicle fixed. So just because you spend $45,000 don't expect their service departmentto help you out!! More

Charles Brawner was my Sale consultant for my purchase of my 2006 Mustang. He was really helpful and non-aggressive when it came to finding the right car. Its a pleasure to have a Sales consultant like this my 2006 Mustang. He was really helpful and non-aggressive when it came to finding the right car. Its a pleasure to have a Sales consultant like this ! I would go back to this dealer just because of Charles and I will recomend him as well. Thanks again Charles !!! More