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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,108 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,108 reviews

April 29, 2012

Jim provided outstanding customer service and support. It was a real pleasure purchasing a vehicle from Bozard Ford. I will definitely be back to purchase my future vehicles from Bozard Ford. More

by Fergczar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Duran
Apr 29, 2012 -

Bozard Ford Lincoln responded

Thank you! Jim has been with us for a short time now and it is our pleasure to have him on the team. I will be sure to thank Jim personally for a job well done! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

April 28, 2012

I have bought many vehicles over the years but this was the best experience ever. Mike Barfield assisted me and ordered the exact truck I wanted. Mike kept me informed from the day it was ordered, the day More

by nascarandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg McDonald
Apr 29, 2012 -

Bozard Ford Lincoln responded

Thank you for taking the time to provide us with the feedback. Mike and Greg are two of our very best and I will be sure to let them know! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

April 28, 2012

We took our truck in for servicing. While there, we had some work done on our car also. Marcia in the service department was very informaive about what was needed for both vehicles to be driven safely. S More

by UDC2232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2012 -

Bozard Ford Lincoln responded

Thank you so very much! Ricky is a great guy and a long time member of the Bozard team. Should you need anything at all, please call on us! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

April 26, 2012

Why? I have purchased many autos and never felt more confident that the people we dealt with at this dealership knew their product, stayed late to get our financing squared away, and made us comfortable More

by ajchicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg McDon, Greg McDonald
Apr 29, 2012 -

Bozard Ford Lincoln responded

Thank you so much for your confidence! It was a pleasure to work with you! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

April 25, 2012

I received a call from Tom Krell after I sent in some information from the website. Tom was wonderful and clearly understood what I wanted. He is the best auto salesperson I have ever worked with. AJ Mi More

by susanavon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary Avon, A J Miller
Apr 29, 2012 -

Bozard Ford Lincoln responded

Thanks for the great review! Tom and AJ do a wonderful job and I will personally thank them as well. Sincerely, Thom Wrokman General Sales Manager Bozard Ford Lincoln

April 22, 2012

The service at Bozard Ford was fantastic. The staff were super friendly, they were willing to work with you, and they made car shopping as quick and hassle-free as possible. It was a great experience shoppi More

by hursed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller, Stephen Purdy
Apr 24, 2012 -

Bozard Ford Lincoln responded

Thanks for the kind words! Bruce, Stephen and AJ are great! I will be sure to thank them as well! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

April 22, 2012

I had a great experience at Bozard Ford and would recommend to everyone considering buying a car to visit this place! Everyone was very professional and straight forward yet caring and friendly! Than More

by maria66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller, Ronnie Shierling
Apr 24, 2012 -

Bozard Ford Lincoln responded

Apr 24, 2012 -

Bozard Ford Lincoln responded

Wow, it really makes me proud to hear so many names mentioned! It sounds like great teamwork and a shared common goal. Thanks for the great review, I will be sure to thank all of these guys as well. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

April 22, 2012

My husband John and I came to the dealership to test-drive a new 2012 Ford Explorer with NO INTENTION of buying. Randy brought the car around and took us for a test drive. With my husband and I More

by Mloeffelholz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2012 -

Bozard Ford Lincoln responded

Thank you so very much for the great review! It brings me great pleasure to know that we were able to make your car buying experience so memorable. Having been in the Ford business for a very long time, it does my heart good to know that we did a great job and helped bring something nice to you and your husband! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

April 21, 2012

Eric, has been the nicest person we could have worked with, great customer service and not too aggresive that make the customer feel uncomfortable, which is the fera when you walk in a car dealer. We wen More

by msolwp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2012 -

Bozard Ford Lincoln responded

Thanks for the great review! Eric does a great job! Please contact me personally if you still have concerns about the payoff on your trade. Payoffs are not typically made until funding has occured on your new loan. I will take care of this personally if you are still having a problem with this. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

April 20, 2012

Jim was knowledgeable, courteous, personable, listened to what we were interested in and provided the vehicles that matched our interests. He did not try to sell us something we were not interested in. I wou More

by mdupont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2012 -

Bozard Ford Lincoln responded

Thank you for the review. Jim does a great job at Bozard and we are happy to have him on the team! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

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