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Bozard Ford Lincoln

St. Augustine, FL

5.0
8,801 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,801 reviews

December 22, 2013

Everyone was very helpful at Bozard Ford! I started my day at a different Ford Dearler and had a terrible experience. I saw a vehicle on line at Bozard but was not sure if I wanted to go deal with a car More

by micklel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hewit, Matt Tudor
Dec 24, 2013 -

Bozard Ford Lincoln responded

Fantastic! I am very pleased that you found your experience here better than others! Joey does a great job and I will be sure to let him know! Thank you so much for sharing this! Sincerely, Thom Workman General Sales manager Bozard Ford Lincoln

December 22, 2013

My wife and I had our lease coming due on our F150 and wanted to weigh the options of buying out our lease or getting an F250 Super-duty. I liked the inventory selection that Bozard had on the web and co More

by tekbladeat
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Siekierski
Jan 06, 2014 -

Bozard Ford Lincoln responded

I am so sorry that we failed you in this instance. This is not typical of David Siekierski. I appreciate your bringing this to my attention as it prompted me to review the situation in effort to prevent it from happening again. It is our policy that everyone who visits the dealership meets a manager. David did not enter your visit into our system and the managers on duty at the time were unaware of your visit. I make no excuses, we simply failed to deliver the type of service that we strive to achieve. David and I have discussed the importance of listening to the customers needs and it is my hope that this will serve as a learning experience for all of us at Bozard Ford Lincoln. We are not perfect. Sometimes we fail. However, it does matter and we do learn from our mistakes, We do care about our customers experiences here. Thank you for your review. Without it, we would not have the opportunity to get better. If there is anything that I can do to make this up to you, please give me a call directly at 904 219 1752. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 22, 2013

I HAD MY CAR SERVICED A FEW MONTHS AGO , i HAD A WONDERFUL EXPERIENCE. KEVIN WAS VERY HELPFUL, HE ANSWERED ALL MY QUESTIONS ABOUT MY SERVICE.i RAN INTO HIM AT THE GROCERY STORE THE OTHER DAY,I HAD More

by alicehamilton56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 24, 2013 -

Bozard Ford Lincoln responded

Thanks! Kevin is a great guy and I am not surprised at all that he was friendly outside the dealership as well! I will be sure to mention your review to Kevin! Sincerely, Thom Workman General Sales manager Bozard Ford Lincoln

December 22, 2013

I gave the ratings of all 5's because these people went above and beyond my expectations of fixing what I thought was wrong with my truck. Not only did Jeff look into the problem I explained but had t More

by Parakim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2013 -

Bozard Ford Lincoln responded

Thank you! I love Letti and Jeff also! It is a great privilege to be a part of this family dealership! Please call on us anytime should you need anything at all! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 21, 2013

Ultra modern service center. Staff is over the top in being accommodating and friendly. Price is better than average. I actually enjoy taking my car in for service! More

by RandyJenks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andy Sharp
Dec 22, 2013 -

Bozard Ford Lincoln responded

Thanks! We do have a great facility and I am a firm believer that it is our people who make the difference! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 21, 2013

I am happy to report my experience due to the extremely great service I received even after the sale. The courtesy and professionalism I received was refreshing and welcoming. I have purchased many vehicle More

by Flaunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Henry Rowe
Dec 21, 2013 -

Bozard Ford Lincoln responded

Our pleasure! We appreciate your confidence and look forward to seeing you again! Please call should you need anything at all! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 21, 2013

Customer service and Work quality are always excellent. I wouldn't buy or service a vehicle anywhere else. They are prompt efficient and courteous and I love the car wash and vacuum with every visit. More

by chriscat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2013 -

Bozard Ford Lincoln responded

Thanks for the review! As always, our pleasure! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 21, 2013

After months of searching online and doing my homework, I settled on purchasing a Ford Taurus. It fit my needs and I love the style. I got online and searched the NE Florida area and Bozard easily had the be More

by tridgerat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2013 -

Bozard Ford Lincoln responded

What a great review! Thanks so much! I will be sure to share it with both Justin and Terry! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 21, 2013

We Love Bozard. We have purchased 2 vehicles already and will buy more when in the market. Without a doubt!! The service department is number 1!!! More

by Debrapap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Billy
Dec 22, 2013 -

Bozard Ford Lincoln responded

Thank you very much! We appreciate your review and I will be sure to share it with Billy! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 21, 2013

Bozard Ford went out of their way to find the vehicle that was perfect for me and my budget. I would highly recommend Bozard Ford. More

by Jessica Watts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2013 -

Bozard Ford Lincoln responded

Thank you for the recommendation! Enjoy your new car and please do not hesitate to call on us should you need anything at all! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

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