Bozard Ford Lincoln

Service Marcie is just a fantastic person to work with. Brought the car in for a routine service, was provided a courtesy car, and beginning to end, i was the Marcie is just a fantastic person to work with. Brought the car in for a routine service, was provided a courtesy car, and beginning to end, i was there less than 20 minutes. Her follow up was also outstanding, letting me know when the car was ready to be picked up, communicating by both email and phone. Other staff were also friendly and accommodating. More

Very Satisfied with my purchase I was very satisfied with my experience at Bozard Ford. While I was waiting for my oil change at the Quick Lube I walked over to look at the new Musta I was very satisfied with my experience at Bozard Ford. While I was waiting for my oil change at the Quick Lube I walked over to look at the new Mustangs on the lot and I was approached by Jana Thomas. I told her that I may be in for a new Mustang if I could trade in my 2 Fords (2011 Fusion and a 2013 Fiesta). I told her that if we could work out a good deal on a Mustang convertible that I would be interested. Jana was very helpful and didn't pressure me in any way. I am very satisfied and bought my Mustang convertible. More

Dawn McStine is Your Best Ambassador! We now own a 2015 Lincoln because of Dawn McStine (and Henry Rowe)! Both provided exceptional customer service, but Dawn got us started down the path We now own a 2015 Lincoln because of Dawn McStine (and Henry Rowe)! Both provided exceptional customer service, but Dawn got us started down the path as a loyal Bozard customer. I also own a 2002 Ford and have had it serviced at Quick Lane since we retired and moved to St. Augustine last year. We first met her then and really felt comfortable with her and her advice, and continued to come back to Bozard because of Dawn. I doubt that I would have walked across the street to meet with Henry and buy the Lincoln if not for Dawn's consistently superior customer service and ready smile! More

Recall Service Work I had to bring in my 2011 Explorer for a couple of recall items. I took the opportunity to take advantage of Lincoln's Date Nite program. The Date Nit I had to bring in my 2011 Explorer for a couple of recall items. I took the opportunity to take advantage of Lincoln's Date Nite program. The Date Nite Lincoln made the inconvenience of having to do recall work not inconvenient at all! Great service as always from Bozard too, More

Good people to trade with. Frank Serverius was very helpful and pleasant to deal with as was A.J.Miller.The F150 truck is a great vehicle with a very good ride.Thanks Frank for Frank Serverius was very helpful and pleasant to deal with as was A.J.Miller.The F150 truck is a great vehicle with a very good ride.Thanks Frank for your help. More

Recall fix I have never had a problem with Ford service or Quick lane. I can honestly say that once again I had outstanding service again. The people who work th I have never had a problem with Ford service or Quick lane. I can honestly say that once again I had outstanding service again. The people who work there are outstanding and the person whom I dealt with was positive and knowledgeable. I would never think of taking my vehicle any where else. More

The Best Ford Dealership! We took our Edge to three out-of-state dealerships while we were traveling this summer for routine maintenance and some concerns. We asked two of the We took our Edge to three out-of-state dealerships while we were traveling this summer for routine maintenance and some concerns. We asked two of the dealerships about a noise we heard in the brake system. Neither found any issue. I came home and took it to Bozard and my service adviser, Marsha, guessed the issue and the service technicians came back with that diagnostic and confirmed her guess. Also, having been in those other dealerships recently, I was reminded how Bozard goes above and beyond in customer service - free car washes, nice waiting room facilities with snacks and drinks and clean TV shows, knowledgeable and friendly employees who care, I received a complementary rental car onsite, and more. They really do spoil us! They are quite worth driving half an hour to get my car serviced here. Thank you, Bozard and specifically, Marsha! More

It's about the customer. Bozard has been in business in St. Augustine for many years and my family has purchased quite a few vehicles from them in years past but this is the f Bozard has been in business in St. Augustine for many years and my family has purchased quite a few vehicles from them in years past but this is the first one in about 20 years. Start to finish, the experience of buying this vehicle was great. From our sales person Sharyl, who's knowledge and hospitality were top notch to the finance team, we were very pleased. More

Great Date Night Experience My wife and I were pleased when we were offered the opportunity to test drive the Lincoln MKC as part of the Date Night Program by Jesse Scheff. My e My wife and I were pleased when we were offered the opportunity to test drive the Lincoln MKC as part of the Date Night Program by Jesse Scheff. My expectations were that this would be a novelty experience and that it should be a pleasant time although we were not really looking for a new car. The friendliness of the dealership staff, notably Sharyl Brewer, when we arrived put us at ease however the quality of the MKC and the depth of the safety features on the vehicle were astounding. I was really impressed and it was obvious that this is the future of transportation. We had a great time and driving the vehicle was such a seamless pleasure that after a short time I just relaxed and had fun. The power in the MKC was nothing short of amazing. When we returned to the dealership the next day we were greeted by Tanya Tomanek who helped us retrieve our car. Her question about our experience made me realize that when we are in the market for a new vehicle that we will have to consider any new purchase in light of the performance of this Lincoln. We will definitely tell our friends to check out the Bozart Ford Lincoln dealership in St. Augustine and the positive qualities of Lincoln cars. More