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Bozard Ford Lincoln
St. Augustine, FL
9,757 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 9,757 reviews
September 16, 2015
Not the best Brought car in for oil change over a month or so ago. Gear shift mechanism had to be replaced. Therefore, part had to be ordered. Finally, I had a day Brought car in for oil change over a month or so ago. Gear shift mechanism had to be replaced. Therefore, part had to be ordered. Finally, I had a day to bring the car back in for part replacement. The condition of car when I picked it up was unacceptable. I realized driving home on the interstate highway the car hood was not properly closed and navigation was not working. I had to pull over to shut hood. I had to bring car in the next day to troubleshoot navigation. Found out it wasn't connected properly. A few days later I realized chrome trim surrounding gear xxxx is chipped. I don't blame the Service Rep, Jeff, for the poor quality of work. More
by KB
Verified CustomerEmployees Worked With
September 16, 2015
George Clark Is The Best ! ! ! ! Jeff Young Is Great Too And George Clark And The Finance Department And Parts And Service And The Whole Dealership Is The Best ! ! ! ! The Great Place Jeff Young Is Great Too And George Clark And The Finance Department And Parts And Service And The Whole Dealership Is The Best ! ! ! ! The Great Place In This Life To Be ! ! More
by scottstarling
Employees Worked With
Jeff Young, George Clark
September 16, 2015
Lincoln rear light replaced Colby Clark was a pleasure to work with. He was very knowledgeable and attentive to my situation. If I should need service in the future, I will defin Colby Clark was a pleasure to work with. He was very knowledgeable and attentive to my situation. If I should need service in the future, I will definitely contact Colby! More
by hillernestine
Employees Worked With
September 16, 2015
A+ service. Bozard's customer service is excellent You are greeted the time you open the door. Bozard's waiting area is the second to none. With three computers Bozard's customer service is excellent You are greeted the time you open the door. Bozard's waiting area is the second to none. With three computers to use while you wait to the giant TV and lounge area with comfortable chairs. it's a no brainer I'm taking my Honda Accord back every time. Thank you BOZARD FORD. More
by BRY.RUNYON
September 16, 2015
F150 Purchsae My sales associate Steven Purdy was great to work with. Easy going, no pressure. Everyone was great from start to finish. I would definitely purchase My sales associate Steven Purdy was great to work with. Easy going, no pressure. Everyone was great from start to finish. I would definitely purchase a vehicle from these guys again. More
by Tundranomore
Employees Worked With
Stephen Purdy
September 15, 2015
FABULOUS FORD SERVICE If you own a FORD and need work done, be sure to call and ask for Marcia Nelson! Not only is she friendly friendly friendly, but she is professional If you own a FORD and need work done, be sure to call and ask for Marcia Nelson! Not only is she friendly friendly friendly, but she is professional and knows how to listed and get you what you need. They don't make them like her anymore ~ she really knows how to make a customer feel "serviced". More
by dleonardi
Employees Worked With
September 15, 2015
Excellent experience We were shopping for a new Ford and Bozard Ford was highly recommended by a friend. Henry Rowe was the man to deal with. We called Henry and made the We were shopping for a new Ford and Bozard Ford was highly recommended by a friend. Henry Rowe was the man to deal with. We called Henry and made the deal over the phone. No one could compete with his price and friendly attitude. He sincerely wanted to help us make the best deal available. Then we dealt with Rick Garcia in finance that made certain we understood every aspect and took time to explain things that we had not considered. As a woman, I greatly appreciate both men talking directly to both, me and my husband, instead of so often dealing mostly with the man. I felt very comfortable and confident when we left. Henry gave me a great tutorial on how to operate all the new features on my Ford Escape. I don't need to shop anywhere else. More
by jax bch
Employees Worked With
Henry Rowe, Rick Dotson
September 15, 2015
Outstanding staff , especially Kevin Noble.our sales guide ! We were going to buy a new Explorer at another dealership and visited Bozard Ford just to look at colors before we ordered the car. We met Kevin Noble We were going to buy a new Explorer at another dealership and visited Bozard Ford just to look at colors before we ordered the car. We met Kevin Noble .our salesperson . who displayed professionalism, outstanding product knowledge and great patience. We decided to order the vehicle with Kevin and it was a pleasure to do business with him. I have since recommended Kevin and Bozard Ford to 2 neighbors. More
by Pop
Employees Worked With
Kevin Noble
September 15, 2015
Winning Service Nathan explained everything to me, got the car repaired and back to me a day early. I had sworn off Ford because of an experience with another dealer Nathan explained everything to me, got the car repaired and back to me a day early. I had sworn off Ford because of an experience with another dealership, but now that the problem is fixed, I'll be looking at Fords when I replace my second car next Spring, but only at Bozard Ford. I saw a lot of smiling faces while I was there, which tells me someone is doing something right. More
by FalconDriver
Employees Worked With
Nathan Dippy
September 14, 2015
Service Excellent customer service by Marcia Nelson. We service our fleet vehicles there and am pleased with Bozard's service staff and their attention to det Excellent customer service by Marcia Nelson. We service our fleet vehicles there and am pleased with Bozard's service staff and their attention to detail. More
by Jim
Employees Worked With
