
Bozard Ford Lincoln
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Customer Service Buddy Price was a pleasure to deal with in every phase and everyone at the dealership that I came in contact with were very pleasant to deal with. Gr Buddy Price was a pleasure to deal with in every phase and everyone at the dealership that I came in contact with were very pleasant to deal with. Great experience !!! More
Great Cars, Best Prices, Super Helpful Friendly Team Yes! I came in there that Saturday 9/19 and bought the blue 2012 Ford Focus. I love it. Great experience. This is the 2nd car (my family) bought from Yes! I came in there that Saturday 9/19 and bought the blue 2012 Ford Focus. I love it. Great experience. This is the 2nd car (my family) bought from Bozard. You now have a new customer for life. Love Ford, Love Bozard. Thank you to everyone there. More
Explorer service and oil change Marcia Nelson and the entire service crew are fantastic. They updated the MYSYNC system, fixed a rear door closure problem and performed "the Works" Marcia Nelson and the entire service crew are fantastic. They updated the MYSYNC system, fixed a rear door closure problem and performed "the Works" oil change, tire rotation, Etc. I enjoy seeing these people because they are very pleasant and professional. More
Professional, competent, and efficent Sales team was very professional, non-pressuring, and efficient in their care for me. Their recommendations for long-term care of my vehicle were appr Sales team was very professional, non-pressuring, and efficient in their care for me. Their recommendations for long-term care of my vehicle were appropriate and ensured my vehicle would last as long as possible. More
Enjoyed our experience I contacted Buddy online while browsing the new inventory. I asked a few questions and knew that when we got to the dealership he was worth waiting ju I contacted Buddy online while browsing the new inventory. I asked a few questions and knew that when we got to the dealership he was worth waiting just a few minutes for (only waited because the dealership was booming!) We live in Palatka about 45 mins from the dealership and it was worth the drive! More
2006 F350 Dually This Service department is exceptional in everyway. Ed Roberts brought me back to Bozard . I have followed him from other Ford dealerships and I will This Service department is exceptional in everyway. Ed Roberts brought me back to Bozard . I have followed him from other Ford dealerships and I will continue to follow him because he is professional and courteous and always solve any issue I have with my vehicle. Rarely have any issues because I buy Ford products but occasionally there is a problem. Crystal is my service provider and I do not have enough room to write all the great things I can say about her. She always makes a bad day brighter and has a unique skill in fitting everything into her day. She can hustle like no other employee I have seen. She always comes through for me. This team is second to none and I have never had a better experience at a dealership. Bozard Ford has my business and I travel over an hour to get there and pass two Ford dealers on the way. Keep up the great work. More
First service Service department was very professional and quick. As I was coming from out of town, that was appreciated. I will probably continue to come to Bozard Service department was very professional and quick. As I was coming from out of town, that was appreciated. I will probably continue to come to Bozard's for service since the experience was so pleasurable. More
Great service My truck had an intermittent hesitation when the engine was cold. I called and scheduled an appointment to drop it off at night so it could be looked My truck had an intermittent hesitation when the engine was cold. I called and scheduled an appointment to drop it off at night so it could be looked at the next day. I was treated very nice during my drop off and was told they would find the problem. The next day the service adviser called and said it was fixed and it was computer issue. Since I couldn't get there before the service department closed my advisor said she would leave the key up front so I could get it when it's convenient for me. More
Nice Experience I met the best sales person at Bozard Ford. Jena was very nice and knew exactly what to show us. We will be purchasing all of our vehicles from Jena. I met the best sales person at Bozard Ford. Jena was very nice and knew exactly what to show us. We will be purchasing all of our vehicles from Jena. I will also send me friends and family to see Jena. More
Service Work not diagnosed properly Not enough room to relate my experience. The service department did not work on my truck when they said they would........they diagnosed the repairs Not enough room to relate my experience. The service department did not work on my truck when they said they would........they diagnosed the repairs improperly......caused the extended warranty to deny the repairs.......they installed parts that were not needed.....the whole problem was related to a TSB......they performed the TSB.....I got back on the road after 6 hours.......my truck broke down withing 75 miles of the dealership! .............I paid $485.00 for parts that were not needed on a truck with 25K mi on it and was told if I left without fixing it I would void my drive train warranty..............I limped back to Lakeland Florida and took my truck to the dealer I purchased it from.........I just got it back out of the shop after three days.........The service manager at Lakeland and two technicians looked at the parts that Bozard put on my truck and said nothing was wrong with any of them...... I was out of town and I really believe I was intentionally ripped off. I have received a call from your quality representative.....she apologized as well as the service manage, but Bozard still has $485.00 of my money.........so, do I feel good? no, refund the money you charged me for repairs I didn't need and because you service department reported it wrong to my extended warranty company, they also denied any reimbursement. I have the parts that were taken off......I do intend to send them to Ford with a letter that relates this experience in detail.........I own this 2012 F150 and a 2016 Ford Explorer, and I have owned three other new Ford vehicles. If I ever get a hint of my dealer cheating me or anyone else like this you can bet they will lose my business in a drop of hat. Your apologies have been heard....I'll accept you apology when I know you are sincere by refunding my money. More