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Bozard Ford Lincoln
St. Augustine, FL
9,211 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 9,212 reviews
December 13, 2024
Hayden in sales and James in finance made my experience the best I’ve ever had at a dealership. I look forward to doing business with them down the road. Wishing all of Bozard a safe and Happy Holidays! Th the best I’ve ever had at a dealership. I look forward to doing business with them down the road. Wishing all of Bozard a safe and Happy Holidays! Thank You More
by Rrager33
Verified CustomerDecember 13, 2024
We were pleased with the service and professionalism shown us by Jesse James and his assistant, Evan. We were impressed by the delivery of our new Nautilus to our home and the thorough review of the ca shown us by Jesse James and his assistant, Evan. We were impressed by the delivery of our new Nautilus to our home and the thorough review of the car's features and systems. More
by INNERSBOB
Employees Worked With
December 13, 2024
My whole experience was wonderful. Stone was a perfect salesman- gave me space to look and make a decision with no pressure but was there to answer every question or show every car of Stone was a perfect salesman- gave me space to look and make a decision with no pressure but was there to answer every question or show every car of interest. I have been a devoted Toyota buyer up to this point and have never had this type of treatment- you can feel that it is family owned and not corporate. Really happy with everyone I encountered. More
by PSCO
Employees Worked With
December 12, 2024
So easy to interact with and quick to respond, I was a couple states away and they were so much easier to deal with than my local options. I'm very happy I found Bozard and Jake, made my shopping and my b couple states away and they were so much easier to deal with than my local options. I'm very happy I found Bozard and Jake, made my shopping and my birthday great! More
by Louis Jordan
Employees Worked With
Jake Braun
December 12, 2024
The Bozard team was super fast and accommodating. Gregg was warm and took time to navigate me as a customer through my new vehicle and all of the features. He even connected my phone for me and made Gregg was warm and took time to navigate me as a customer through my new vehicle and all of the features. He even connected my phone for me and made adjustments to my preferences. He was a joy to communicate with. More
by Lorianna97gators
Employees Worked With
December 12, 2024
I had a wonderful experience at Bozard Ford Lincoln. Jonathan Quezada was very professional and helpful. Jonathan Quezada was very professional and helpful. More
by sdavidson5
Employees Worked With
December 11, 2024
My salesman, Jason, is the best. This is the second vehicle I have bought from him. He understands my busy schedule and makes things easy. Moving forward, my business will continue t This is the second vehicle I have bought from him. He understands my busy schedule and makes things easy. Moving forward, my business will continue to buy from Bozard Ford because of his excellent customer service. If you guys don't have it, I will wait until you find it! More
by cosgrcs
Employees Worked With
Jason
December 11, 2024
Was looking for a vehicle for my daughter and saw an Alfa Romeo listed at Bozard . I submitted a lead and was contacted by a salesman Mike Murdock, who said the vehicle had just come in and was going th Alfa Romeo listed at Bozard . I submitted a lead and was contacted by a salesman Mike Murdock, who said the vehicle had just come in and was going through service and that he would send me a video when it came out. This was on 12/01/24. . I didn’t hear back at all until 12/05/ telling me it was still going through service and should be completed today or tomorrow. On 12/07 Saturday he emailed me saying it was still going through service . I told him I was going to try and make it up there Sunday afternoon ( I live about an hour away). He emailed back advising he would be off but to see his partner Jesse James . I got an email then from Jesse James wanting my phone number and if I was still coming to see the Alfa Romeo. ( this was on Sunday ) I said yes should be there after 3 pm. I get to the Lincoln section and walked in the showroom. Couldn’t find anyone to greet or help us , after a few laps through the showroom I went to a salesperson or someone who was in one of the offices staring at his phone , and asked if he could help us, and page Jesse James. He did and we met the salesman Jesse James who said I have no idea where the vehicle is, so we walked the entire lot looking ( it’s a large dealership) never could find the vehicle, so the salesman goes let me go check the key machine, he then comes back outside to my wife and I and goes I’m sorry it came out of service this morning .and was sold . So hey things happen, I figured I would hear from the original salesman Mike atleast explaining what happened but nothing. I have no problem it sold but the lack of communication is pathetic. Why make people drive and hour , not have the car ready ( when they have advised they are coming up) not even know where the car is, etc. so I was emailed to confirm I was coming up there to look at a vehicle that they had already sold ? Very frustrating situation. More
by DMCSPRINT
December 11, 2024
CJ was fantastic from start to finish. We completed the paperwork lightening fast and Isaiah was also very knowledgeable on the going through the car set-up and technology. We would rec We completed the paperwork lightening fast and Isaiah was also very knowledgeable on the going through the car set-up and technology. We would recommend doing business here! More
by missjackson27
Employees Worked With
