Bozard Ford Lincoln

The most pleasant and helpful service advisor Bringing your car in for service can seem like an unconvince in today's busy world. However, my service advisor, Nathan, always makes my visit a plea Bringing your car in for service can seem like an unconvince in today's busy world. However, my service advisor, Nathan, always makes my visit a pleasant one. He is so helpful, knowledgeable and always takes care of my vehicle as if it were his own. More

excellent service! Very helpful in figuring out the problem. Great communication throughout the whole process. Took care of the problem right away and had my care ready Very helpful in figuring out the problem. Great communication throughout the whole process. Took care of the problem right away and had my care ready same day. Incredible customer service! More

Best Purchase Experience Ever Henry Rowe gives the best vehicle delivery I've ever had and is very knowledgeable about the product. Erik Shipley was very informative during the fi Henry Rowe gives the best vehicle delivery I've ever had and is very knowledgeable about the product. Erik Shipley was very informative during the finance process. Thanks for a great purchase experience!!! More

As always, Marcia and Bozard rule! Called Marcia at 9;15am about a battery issue on a 2014 Explorer that is still under warranty. Marcia said to bring it in and they could look at it Called Marcia at 9;15am about a battery issue on a 2014 Explorer that is still under warranty. Marcia said to bring it in and they could look at it by 11:30am. Found a dead cell in battery and even replaced a windshield washer pump that was acting up according to the codes. Great service as always!! More

Not Just A Cliche; Ford has adopted my family! Often in business, we teach the value of "relationships". But unfortunately, in our culture, that is practiced with great irregularity. So, you'll und Often in business, we teach the value of "relationships". But unfortunately, in our culture, that is practiced with great irregularity. So, you'll understand my great joy and appreciation to walk into Bozard Ford for my second purchase in 7 years to be received literally like I was family! Well, I am now! Thank you for welcoming my entire family into yours! And, that first purchase? Never a major repair! #FusionForever - Art Butler More

Extended Warranty I came in to have my car's AC checked out which had a repair that was still in warranty. However I had been told that my extended warranty on the vehi I came in to have my car's AC checked out which had a repair that was still in warranty. However I had been told that my extended warranty on the vehicle had expired, It was not, according to my paperwork which I brought with me to this service. Crystal went out of her way to assist me in getting this straightened out and called me at home today to let me know that the issue had been resolved and corrected. She went out of her way to be a customer advocate and I so appreciated the personal call instead of jus a letter from the dealership. More

Customer focused service. Always efficient and effective service. Keep the pre-scheduled appointment times while working in the walk in customers. Prices are reasonable and co Always efficient and effective service. Keep the pre-scheduled appointment times while working in the walk in customers. Prices are reasonable and comparative to competitor's prices. Overall a very pleasant experience. More

Great customer service Great experience. Everyone who helped us in buying our car was very professional. I would recommend them to everyone. I live about 5 hours from th Great experience. Everyone who helped us in buying our car was very professional. I would recommend them to everyone. I live about 5 hours from this dealer and was visiting. My local dealer did not show as much customer service. I am glad I looked while I was visiting in Jacksonville. They were very pleasant to work with and I was treated like one of the family. More

Excellence in Sales and Service We just bought a 2017 Ford Fusion from Patrick Robertson and had another fantastic experience. We could not have asked for a more seamless transactio We just bought a 2017 Ford Fusion from Patrick Robertson and had another fantastic experience. We could not have asked for a more seamless transaction. Patrick is amazing. It is no wonder that this is our second vehicle purchase from him in 2 years. Thanks, Bozard. You ROCK! More