Bozard Ford Lincoln

We have always been satisfied when deal with Bozard Lincoln We had the good fortune to meet with Tanya Tomanek, Lincoln Concierge Manage, at Bozard Lincoln. She had set up a opportunity to try a New Lincoln for We had the good fortune to meet with Tanya Tomanek, Lincoln Concierge Manage, at Bozard Lincoln. She had set up a opportunity to try a New Lincoln for day to see if that was the car for us. We were extremely satisfied with the way she handle every thing and would recommend to are friends to deal with her. More

Outstanding service Plenty to do while waiting car service. Even talked with friendly employees. Even had TV and Shuffleboard to entertain myself. Great place and recomme Plenty to do while waiting car service. Even talked with friendly employees. Even had TV and Shuffleboard to entertain myself. Great place and recommend to many people. More

Awesome Bozard ford went above and beyond what they were required to do. I purchased an 2006 F-350 4x4 as is Three months ago and have had a few issues an Bozard ford went above and beyond what they were required to do. I purchased an 2006 F-350 4x4 as is Three months ago and have had a few issues and the latest lost turbocharger and they took care of it. You don't find dealerships like that anymore. I'm am very satisfied with them Highly recommend it to anyone More

Warm atmosphere with plenty to do while waiting I was pleased with the space and accomodations, cookies, water, popcorn etc. while waiting. I would give 4 1/2 stars but it wasn't an option. The st I was pleased with the space and accomodations, cookies, water, popcorn etc. while waiting. I would give 4 1/2 stars but it wasn't an option. The strike was for taking quite a bit of time before realizing that it was a simple fix and needed to be done elsewhere because it was a proprietary install of a part (wiring harness trailer from U-Haul) that Ford could not provide or fix for me. I would have liked them to have figured that out sooner so that I could have been on my way. The Ping Pong was an Awesome past time! I more than likely will come back v. my current Jacksonville Avenues Ford Dealer for service. More

Poor service experience Went in for simple service which ended up taking 2.5 hours for oil change. Once I picked up my truck there was so much oil and grease on the steering Went in for simple service which ended up taking 2.5 hours for oil change. Once I picked up my truck there was so much oil and grease on the steering wheel and door I had to have someone come out and clean it and my hands before leaving. I tried to speak to Ed Roberts first but he failed to call me back More

Customer satisfaction I was very impressed with the attention you receive as soon as you walk through the doors. This attention for detail was also reflected in the service I was very impressed with the attention you receive as soon as you walk through the doors. This attention for detail was also reflected in the service performed. The service department is always busy but they treat you like you are their only customer. Very impressive More

Excellent Customer Service at Bozard Ford Dealership My family were on vacation in St. Augustine last week. We had just sold my wife's car to a college student in need of a car; and so we decided to jus My family were on vacation in St. Augustine last week. We had just sold my wife's car to a college student in need of a car; and so we decided to just take a look while in Florida at SUV'S. My wife had done much research on SUV's and after dropping by the Bozard Dealership and communicating with their salesperson, Daniel Stone, we were prompted to go back and continue looking. Daniel Stone met with us on 3 occasions that week showing us various SUV's. Everytime we changed our thinking and wanted to see a different color or make between a Ford or Lincoln, Daniel was very accommodating and very kind. He was extremely cordial, considerate, and understanding that we were on vacation and needed time to consider our options. I travel the country teaching seminars to corporations on "Exceptional Customer Service"; and from my perspective on a scale from 0 to 10; I would give Daniel Stone and the Bozard Ford Dealership a "10". Kudos to your team for taking care of our family with a NEW 2017 Lincoln MKC Suv. William and Ranee Bullard More

Very good, prompt service I took my 2015 Lincoln MKZ in for service as well as several warranted items that needed to be checked and corrected. I was greeted warmly and they t I took my 2015 Lincoln MKZ in for service as well as several warranted items that needed to be checked and corrected. I was greeted warmly and they took my car back for service right away. I was offered a "loner" vehicle but I declined since I had come prepared for a long wait. My car was ready far sooner than I had expected and all the items appear to have been taken care of within that time. Marcia was very courteous and asked several questions to be sure she understood my problems before sending the car back to the mechanic. More

First Service on Lincoln I purchased my Lincoln MKZ at Bozard. They treated us like family from the start. I serviced my new car a few days ago because my front right tire bl I purchased my Lincoln MKZ at Bozard. They treated us like family from the start. I serviced my new car a few days ago because my front right tire blew out. The service was great. I was impressed when I got in my car that they had completely cleaned and vacuumed my car. When I got home I took a closer look at my tire replacement and was disappointed that my wheel had rubber tire marks from the blow out. I was disappointed that the service man didn't take the time to clean the wheel. Other than that, they did a terrific job. More