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Bozard Ford Lincoln
St. Augustine, FL
9,212 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 9,212 reviews
December 17, 2024
I’ve been to many dealerships over the years and I would have to honestly say this one was the most pleasurable. Everyone I spoke to was very friendly and professional. My salesperson Mike was easy to dea have to honestly say this one was the most pleasurable. Everyone I spoke to was very friendly and professional. My salesperson Mike was easy to deal with and not pushy like most others just trying to get a sell in the books. I recommend this dealership by far if you’re in the market to buy an automobile. More
by BSUNDY
Verified Customer
December 17, 2024
We appreciated the professionalism of the Bozard team during our buying experience. We are a local non-profit and make it a point to support those who support the community. Bozard has a significant pos during our buying experience. We are a local non-profit and make it a point to support those who support the community. Bozard has a significant positive impact in our area. They are a great dealership with a fantastic team, and they are highly valued community members. More
by SCHUYLERS0
Employees Worked With
December 17, 2024
Great dealer ship. Second time I bought from CJ and his assistant Issiah was a great help in deciding also. Thanks guys! Second time I bought from CJ and his assistant Issiah was a great help in deciding also. Thanks guys! More
by martuski0102
December 17, 2024
They don’t even deserve the one star. I have written reviews in the past as I have been having issues with this dealership for YEARS. I now have to sue them because they failed to check t I have written reviews in the past as I have been having issues with this dealership for YEARS. I now have to sue them because they failed to check the connections in my car after I brought it in for a charging system alert and it CAUGHT ON FIRE. My car caught on fire. They said everything was fine and they couldn’t find the problem and to keep on driving it. I can even provide proof to them that they are at fault and they still refuse to own up to their mistake. With an intermittent alert it is customary to check the history to make sure there’s no codes that just haven’t shown up that day (which is exactly the case) if they checked my history they would have found the code and the pinpoint test that goes with that code would have made them check the connections and this never would have happened. The service manager Matt even said to me on the phone “ma’am we don’t have time to check your history we are a busy facility” Horrible horrible dealership they halfass everything and they don’t care that they are putting customers at risk. More
by lexidog
Employees Worked With
December 16, 2024
From get go Bryan was a gentleman and so very informative to all my questions, wants and needs on my new purchase. Definitely would use Bryan again on future purchases. to all my questions, wants and needs on my new purchase. Definitely would use Bryan again on future purchases. More
by tmccolley59
December 16, 2024
Best vehicle purchasing experience ever. Thanks for an easy transaction. In and out in just enough time to learn the vehicle. Thanks for an easy transaction. In and out in just enough time to learn the vehicle. More
by jay.meyers
Employees Worked With
December 16, 2024
It is hard to put into words just how amazing the team at Bozard Ford has been to me and my family. From the moment we met with Gregg Steinberg (Sales) & Shane Lough (Finance Team) about a new vehicle for ou Bozard Ford has been to me and my family. From the moment we met with Gregg Steinberg (Sales) & Shane Lough (Finance Team) about a new vehicle for our family, they have gone way above & beyond the call of duty to help us achieve our goal. Not only did Gregg & Shane get us into a brand new Ford Explorer, when some lady pulled out in front of me only 4 months later, both Gregg & Shane helped us get our totaled vehicle taken care of with GAP insurance AND helped us get into ANOTHER brand new Ford Explorer! These guys are like family to us now and we will never shop anywhere else when the time for a new vehicle arises in the future. I will recommend Bozard Ford (and specifically Gregg & Shane) to everyone that mentions needing a new vehicle to me! Thank you Gregg! Thank you Shane!! And Thank You Bozard Ford!! A+++ More
by Pistol Pete Rhoden
December 15, 2024
Extremely happy with my purchase of the Lincoln Nautilus Black Label. Mike Murdock and Mason Combs are the perfect team to buy a car from. They are extremely patient and knowledgeable, absolutely no sale Black Label. Mike Murdock and Mason Combs are the perfect team to buy a car from. They are extremely patient and knowledgeable, absolutely no sales pressure! We have purchased through Bozard Ford previously and have been happy with their service. I will definitely buy from Mike in the future. More
by Trishmccune1
December 15, 2024
Just had the BEST vehicle purchasing experience of my life. The folks at Bozard know how to run a dealership. Was an online vehicle - worked with Larry in internet sales. He was super responsive and g life. The folks at Bozard know how to run a dealership. Was an online vehicle - worked with Larry in internet sales. He was super responsive and got me everything I needed to feel 100% confident placing a deposit on a gorgeous used Navigator. He also facilitated a very fair offer for my trade that they 100% honored when I brought it in. Drove down from charlotte and completed the transaction in less than 2 hours on site. Their finance guy Rickie beat the rate my credit union offered by .75. Very much predicated these days with rates still on the high side. They have an onsite restaurant and bar - we went and grabbed lunch while waiting for Rickie to free up and finalize the paperwork. It’s very obvious that they are running a first class dealership. Highly recommend working with them anytime you get the chance. I will be back. More
by jeffk8
December 15, 2024
CJ was great! Another sale with him! Thanks for an easy transaction. I love my Bronco! Another sale with him! Thanks for an easy transaction. I love my Bronco! More
by acarlo918
