![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Bozard Ford Lincoln
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,784 reviews
Date Night Above & Beyond " Date Night" is the total experience from start to finish. Tonya started things off with a smile with a very pleasing introduction, explaining all th " Date Night" is the total experience from start to finish. Tonya started things off with a smile with a very pleasing introduction, explaining all the Navigstor features, talked about the restaurant and made us feel very welcomed and comfortable. The restaurant, food and waiter was terrific. Would highly recommend the restaurant and Bozard Ford to.my friends. More
No reason to ever go anywhere else for service on your Ford I have been having my F-150 serviced here since new (2011). You will not find a more dedicated team of service professionals anywhere, period. It's th I have been having my F-150 serviced here since new (2011). You will not find a more dedicated team of service professionals anywhere, period. It's the main reason they service my Infiniti and Audi. They are dedicated to solving problems, not creating reasons as to why nothing is wrong with your vehicle. So regardless of where you bought your Ford vehicle, do yourself a favor and have it serviced by the team at Bozard Ford! More
Went for a washer pump Jeff Sparks was my Service Manager. I asked him if I could wait as I had a Chemotherapy pump on. While I was in the lot looking at new vehicles, Jeff Jeff Sparks was my Service Manager. I asked him if I could wait as I had a Chemotherapy pump on. While I was in the lot looking at new vehicles, Jeff called my cell phone to tell me that my car was ready. I had an appointment for 8:30 A M and my car was ready by 10:00 . Jeff was very understanding of my situation, and was very courteous! If I need any repairs in the future ,I will be calling Jeff Sparks. More
Great customer service After purchasing a certified pre owned F250, it developed a problem. I brought it into the service department and met with Jeff Sparks. He had the te After purchasing a certified pre owned F250, it developed a problem. I brought it into the service department and met with Jeff Sparks. He had the tech take a look at it immediately. They soon realized it would take some time to get the warranty work approved so they put me in a rental. I received daily updates from Jeff for the time they had the truck. Most dealerships I have dealt with would not have never put that extra effort in. I have the truck back and everything is great. Without a doubt, I'll continue to bring the vehicle back to Bozard for service. More
First Time Buyer - Fantastic Experience Went in there about 2 weeks ago to test drive a Ford Explorer Platinum. I was immediately greeted by Andy, who grabbed the keys and allowed me to test Went in there about 2 weeks ago to test drive a Ford Explorer Platinum. I was immediately greeted by Andy, who grabbed the keys and allowed me to test drive a combination of highway and city. After that we talked numbers before meeting Rick and Patrick. Ultimately I was not ready to buy, so I left. I knew it was the car I wanted but I drive close to 300 miles a week, so a Highlander, which is a bit more fuel efficient was also part of my decision. I took a week to work it all out, running numbers, reading reviews, etc. During that time Andy never pressured me and never bombarded me with calls like the sales people at other dealers tend to do. He gave me the space to work it all out. When I was ready I sent an email to Andy and Patrick about the price I was willing to pay for the flagship Explorer. A few days later they met my asking price. Andy also got all of the dealer options I wanted like tints, all weather mats, and mud guards at no extra cost. Financing was hassle free. Rick took care of that. Very smart guy. You could tell he has been doing this for a long time. Got me a respectable deal on the ESP for maintenance and parts. So for the next 100K miles I don't have to pay for anything outside of dents, tires and battery. Ultimately, I'm extremely happy with the Explorer. Bozard's service was excellent. More
Waste of time! Called me in to look at a vehicle after I specifically told him my must haves. Obviously didn't listen, vehicle was not what I was looking for then tr Called me in to look at a vehicle after I specifically told him my must haves. Obviously didn't listen, vehicle was not what I was looking for then tried to sell me on another vehicle but instead wasted my time. Highly NOT recommended dealership! Stay away from this place. Jacksonville Ford dealership was so much more attentive to my requests and very courteous with fast no haggle nonsense! More
Excellent Promotional Program Did the Lincoln Date Night. Had great experience with Tonya Tomanek and staff. Professional and very friendly. Drove a MKZ, nice ride and well equi Did the Lincoln Date Night. Had great experience with Tonya Tomanek and staff. Professional and very friendly. Drove a MKZ, nice ride and well equipped. More
Absolute worst customer service After my recent purchase of a 2011 Chevy Silverado 2500 from Bozard, while traveling out of state, the plastic bedliner blew out of the back of my tru After my recent purchase of a 2011 Chevy Silverado 2500 from Bozard, while traveling out of state, the plastic bedliner blew out of the back of my truck, on the I testator and was subsequently destroyed by the oncoming vehicles. By a stroke of luck no one was hurt or killed. I brought the truck back to bozard and spoke to John Mott, showing him the damage that the liner had incurred to the bed of the truck as it flew out, expecting that the dealership would be quick to fix the problem and be grateful that no one was hurt. Instead I was hastily brushed away with a half assed offer to charge me a discounted price for a spray in liner, and offering no compensation for the serious damage to the paint and body. All of this before I made the FIRST payment. I have purchased almost all of my vehicles from bozard and I am at a loss for the horrible way I was treated this time. I will not and don't recommend to anyone shopping for a new vehicle to visit this dealership. More
Professionable & Knowledgeable! Such a pleasant experience dealing with both of these gentleman. Love Bozard.... use them for sales AND service on our vehicles. They are always hon Such a pleasant experience dealing with both of these gentleman. Love Bozard.... use them for sales AND service on our vehicles. They are always honest and extremely helpful. We have dealt with Carlos in the past and will always see him for an future purchases we make! More
Great My experience trading in a beloved car for a nee truck was more than expected! In the four hours I was there, long lunch break, I explained what I wan My experience trading in a beloved car for a nee truck was more than expected! In the four hours I was there, long lunch break, I explained what I wanted to do and Nick Ray, my sales advisor, Johnny the trade-in guru, and Rick Garcia my finance man made it happen! In four hours! My last time at a beaker shop was a nine hour ordeal! This was like a kid in the candy store experience! Bozard won my loyalty and return business for any future vehicle purchases! Well done gentlemen! More