Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bozard Ford Lincoln
St. Augustine, FL
8,797 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,797 reviews
May 30, 2017
Service appointment I called in to schedule an appointment and even the customer service representative who took my call was pleasant. I got to my appointment and located I called in to schedule an appointment and even the customer service representative who took my call was pleasant. I got to my appointment and located Marcia who was wonderful from the start to finish. Not dreading the next time I have to come in. Highly recommend Bozard for sales and service. More
by SLLOWE41
Verified CustomerEmployees Worked With
Helpful May 30, 2017
Marcia Nelson was very thorough and helpful! We have had our cars serviced at Bozart for 11 years now, and I have always been more than satisfied with their personnel and service. They make you We have had our cars serviced at Bozart for 11 years now, and I have always been more than satisfied with their personnel and service. They make you feel right at home, and always very professional, and looking forward to being their customer for years to come. Bill Cassidy More
by bcassidy45
Employees Worked With
May 30, 2017
Great service delivered fast! I appreciate the service at Bozard Ford Lincoln. The facility is clean and the employees are customer friendly. They go out of their way to make sur I appreciate the service at Bozard Ford Lincoln. The facility is clean and the employees are customer friendly. They go out of their way to make sure all concerns are addressed. Thumbs up!! More
by ILIV2TEACH212
Employees Worked With
Jerilyn Sharp
May 30, 2017
Service Contract Repair The AC repair covered under a service contract was completed in one day. Rental vehicle was provided. Repair coordination and completion was handled p The AC repair covered under a service contract was completed in one day. Rental vehicle was provided. Repair coordination and completion was handled perfectly. The repair was good. More
by HAROLD.GUESS
Employees Worked With
May 30, 2017
Visit for Date Nite Promotion We were greeted by Jerilyn Sharp. She was very professional answering all of our questions... We enjoyed driving the car... Our dinner was elegant. Fo We were greeted by Jerilyn Sharp. She was very professional answering all of our questions... We enjoyed driving the car... Our dinner was elegant. Food and service superb.. Thank you.. More
by CK
Employees Worked With
Tanya Tomanek, Jerilyn Sharp
May 30, 2017
new batteries for old excursion in and out in an hour and a half w oil change too. had advantage points from last visit and oil change w 15 qts was free in and out in an hour and a half w oil change too. had advantage points from last visit and oil change w 15 qts was free More
by S2STRANS
Employees Worked With
kevin quick lane
May 30, 2017
New Sale F150 Everything went very smoothly. The finance, sales and delivery were all excellent. It was nice working with these folks. I will be returning later in Everything went very smoothly. The finance, sales and delivery were all excellent. It was nice working with these folks. I will be returning later in the year for possibly a new Lincoln . Thanks for your help. More
by MICHAEL.REDMON
May 30, 2017
Great service experience This being my first service appointment at the dealership I had an awesome experience from the time I walked in and met Sonya Roberson. She was very p This being my first service appointment at the dealership I had an awesome experience from the time I walked in and met Sonya Roberson. She was very politer, knowledgeable and made the visit easy. After coming outside to get my odometer reading, she told me how long it would take, complimented me on my car, baked some cookies and made sure I got my car washed too. I've already recommended the dealership after my purchase but I will do this also for the service department. More
by Smooth1911
Employees Worked With
May 30, 2017
Great service They were able to help me find exactly what I was looking for in the price range best for me. I love my new Explorer XLT! They were able to help me find exactly what I was looking for in the price range best for me. I love my new Explorer XLT! More
by CHOCOBOCHICK18
May 29, 2017
Amazing Customer Service Bozard's Ford in St Augustine has the best customer service ever. Kevin in Quick Lane is amazing and takes great care of his customers. Because of his Bozard's Ford in St Augustine has the best customer service ever. Kevin in Quick Lane is amazing and takes great care of his customers. Because of his great service is the reason why I drove past 2 other Ford dealerships to purchase my new 2017 Fusion from Bozard. More
by DEBRAJAXFL
Employees Worked With
Kevin who manages Quick Lane
