Bozard Ford Lincoln
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,943 reviews
poor customer service Purchased 2016 F150 and it did not have an owner's manual. Several weeks later my wife picked it up at your dealership. After checking my oil life, Purchased 2016 F150 and it did not have an owner's manual. Several weeks later my wife picked it up at your dealership. After checking my oil life, (showed 17 % left) I immediately called and was told that it was an oversight and that the oil was just changed. I keep my vehicles for a long time and maintenance is very important. I was told they did not reset the computer. This is an important item that should not have been overlooked. Several weeks later I noticed a screw in one of my tires. Took it in for repair. While on the lift I was called back to look at a large gouge in the other tire. Had them put on my spare. Called your office and they said they were sorry about my bad luck! Not even a suggestion that I bring the tire back for inspection. Price is important, but so is service. I will never come to you, or recommend your dealership to any of my friends. Customer service is poor at best. More
Great experience! I cannot thank Tanya and Jeff Young for being so helpful during my experience at Bozard. They made us feel like family so we will definitely be back t I cannot thank Tanya and Jeff Young for being so helpful during my experience at Bozard. They made us feel like family so we will definitely be back to purchase our next vehicle!! More
Great sales experience Luis was very attentive. He listened to our concerns, answered our questions, represented us to finance and made a deal happen. He is the reason to g Luis was very attentive. He listened to our concerns, answered our questions, represented us to finance and made a deal happen. He is the reason to go to Bozard. Luis truly personifies the values of the dealership. Go see Luis Crespo! More
Great Experiance ! Just purchased my first Ford vehicle from Bozard! Its 2017 Mustang GT and its an amazing car! Huge shoutout to Byran Lugo for doing everything he coul Just purchased my first Ford vehicle from Bozard! Its 2017 Mustang GT and its an amazing car! Huge shoutout to Byran Lugo for doing everything he could to take care of me and get me the best deal. Also dealt with John Ramirez and Jesse Scheff who were awesome and made the experiance easy and simple. Will forsure be back again. More
Very good experience, i recommend. I went to the dealer on a Friday morning to check the new pickups and i was very pleased to see Jeff who helped me a lot and was very nice. I went to the dealer on a Friday morning to check the new pickups and i was very pleased to see Jeff who helped me a lot and was very nice. More
Good Experience Purchased a 2013 Ford Expedition El. My salesman Ryan Davis went out of his way to may the purchase great and he followed up too afterwards to make s Purchased a 2013 Ford Expedition El. My salesman Ryan Davis went out of his way to may the purchase great and he followed up too afterwards to make sure I was satisfied. More
Nothing less than superior five star all the way I think this was my 6th vehicle that I have bought from Bozard with the help of Luis Crespo. Smooth transaction nothing new to me as I have come to e I think this was my 6th vehicle that I have bought from Bozard with the help of Luis Crespo. Smooth transaction nothing new to me as I have come to expect nothing less. Called Luis and told him what I was looking for he found it for me we set an appointment and I went in knowing that I would be driving a new vehicle home. Bozard has a true professional with Luis in fact if he ever leaves I will probably never buy another vehicle again. Not sure what he is making but you manager's at Bozard better step up your game to keep him. Never met a more caring and helpful salesman. Would also like to mention that the new used car manager Tom Reinard was very easy to deal with and I felt he gave me a good deal. In fact when it is all over when you leave with the feeling that you made a good deal and was treated fairly it makes it all worth it. sincerely, Mark A. Scharf USN Retired More
Date night Everyone at the dealership is very nice and professional. We were given an opportunity to partake in “date night” and the process was quick and easy! Everyone at the dealership is very nice and professional. We were given an opportunity to partake in “date night” and the process was quick and easy! We were in and ready to go in 15 minutes. I was given the option to leave my car overnight and the dealership even offered to wash/clean it. We test drove the Lincoln MKC for 24 hours and the features are awesome! There was a bit of confusion when I came back the following day to drop off the Lincoln and pick up my car. However, everyone was quick to find a solution and once again I was ready to go in 15 minutes. More
Great Program/Great People Tanya and her team were professional and impressive. I got a chance to learn the Lincoln brand and spend a nice evening out. Tanya took the time to ex Tanya and her team were professional and impressive. I got a chance to learn the Lincoln brand and spend a nice evening out. Tanya took the time to explain some of the features of the MKX and she put the product in a very competitive position in the market. She is an asset to the dealership. More
Best dealer i have been to in all my years of car buying!! Andy was an exceptional salesman not pushy, listened to what i wanted, did not try to convince me to buy what he wanted me to buy. Replied to my inter Andy was an exceptional salesman not pushy, listened to what i wanted, did not try to convince me to buy what he wanted me to buy. Replied to my internet query 7 minutes after i filled out the online form, and within the 20 minutes had all the information on my truck in front of me. Then he put me in contact with Rick in finance and within the hour i was approved and ready to go and get my truck. Best salesman ever and i wish him alot of success he definately made me feel like a friend and not just as another customer thank you Andy......Rick, was absolutely the best no nosense finance agent i have ever delt with. He told me our deal would take 90 min, and he wasn't kidding. We drove from ocala to pu a new truck. i thought we were going to be there all day, like so many other times. Boy was i wrong Rick made sure we got the best deal for our money, very knowledgeable about his product, and got me an interest rate almost unheard of on my truck. I will not buy any other vehicle unless it's with him. Thank you very much and very happy with our new f250 More