Bozard Ford Lincoln
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The best experience of any dealership. Provided quality service and caring to our needs was a priority recognized and appreciated. We have bought and have had several vehicles serviced at B Provided quality service and caring to our needs was a priority recognized and appreciated. We have bought and have had several vehicles serviced at Bozard and would reccomend them without hesitation. More
Excellent Visit I want to particularly thank Tanya Tomanek, Tom Krell, PJ in parts and Mr Shutts in the service drive. Outstanding dealership, Outstanding PEOPLE! (e I want to particularly thank Tanya Tomanek, Tom Krell, PJ in parts and Mr Shutts in the service drive. Outstanding dealership, Outstanding PEOPLE! (everywhere 9sales, service, mgmt) A1+ ALL THE WAY! First class treatment like this does not happen by accident! And the dealership was spotless! More
Great salesman I found Luis to be very informative and friendly regarding the sale of the Nissan I purchased from Bozard Ford. He is very honest and direct with his I found Luis to be very informative and friendly regarding the sale of the Nissan I purchased from Bozard Ford. He is very honest and direct with his client. One knows where they stand with him. He has a very positive outlook on life and works at making his customers happy with their purchase. He tries to be fair and get the best price as possible for his customer. Luis is the man to look up when you go to Bozard to purchase a vehicle or try and get an idea what you would like to get. He will help you decide with his questions and input to what it is you are looking for. I am very happy with my recent purchase from Bozard and DO highly recommend them when you are in the market to purchase a vehicle. The issue I had with the financial handler was addressed and taken care of immediately after I voiced my complaint. I do appreciate Mr McKay's phone call to rectify the problem. THANK YOU Bozard for keeping your standards high. I have had to deal with other local companies that do NOT even come close to treating their customers half as decent or fair as you continue to do. THANK YOU, Sharon Mull More
Wonderful care and service We worked with Jeff Sparks he was super professional and so helpful during the appointment he gave detailed information as it became available regard We worked with Jeff Sparks he was super professional and so helpful during the appointment he gave detailed information as it became available regarding the service being done to my car. They provided me with an awesome rental car convienant and fast. Great staff at Enterprise! We also enjoyed our customer service from Lincoln Concierge Tanya Tomanek. She was great and helped arrange our special Lincoln Dinner Date Night. This dealership is top notch from the moment you drive into the lot and all the way through our visit. More
Customer service. I’m not from the St. Augustine area, I just stopped in for an oil change. Everyone was super nice and got me in and out in an hour. What Bozard does I’m not from the St. Augustine area, I just stopped in for an oil change. Everyone was super nice and got me in and out in an hour. What Bozard does after the fact is pretty awesome. Having someone call and make sure you were happy with your whole experience... pretty cool. I talked to Regis, she was extremely pleasant and professional. She made it feel like I actually knew her and we were friends. BUT as Regis was talking to me, there was so much background noise. I’m not sure where she was calling me from...either the middle of the show room or an office with at least three other LOUD conversations going on. None the less, service was awesome. People were awesome. More
Outstanding Service With Puchase Jena Thomas our Sales Guide provided outstanding guidance on the detailed features of my new Lincoln Continental. She took her time explaining the va Jena Thomas our Sales Guide provided outstanding guidance on the detailed features of my new Lincoln Continental. She took her time explaining the various features and provided follow up via phone call days later and also prompt response to a question I emailed. Her dedication to service and her team approach help makes Bozard number one. Thank you! More
Yes we would recommend to our family and friends. Bozard Ford dealership has been very helpful and smooth transition with paperwork. Being patient with us .They have been wonderful and friendly employ Bozard Ford dealership has been very helpful and smooth transition with paperwork. Being patient with us .They have been wonderful and friendly employees. My husband and I , we are deaf and they have been very helpful and explain clearly also make sure we understood it. That so rare for people whom have patient with deaf. This is our second time going to Ford dealership and we love it. We will recommend to our family and friends. Jena Thomas and Wyll Dickenson is wonderful service and helpful to us. More
Trading and Purchasing my Lincoln MKC Jena was great to work with. She is very knowledgeable with the Lincoln’s and all the bells and whistles. I would buy from her again. Jena was great to work with. She is very knowledgeable with the Lincoln’s and all the bells and whistles. I would buy from her again. More
Pleasant visit We came to Bozard on a gift certificate for an overnight car loan. We were greeted in the parking lot and directed to the proper representative, and g We came to Bozard on a gift certificate for an overnight car loan. We were greeted in the parking lot and directed to the proper representative, and given a very pleasant greeting. We were given a Lincoln MXZ for the night. The car was quiet, smooth riding, and a pleasure to drive. Returning was quick and easy with no hassle. Nice dealer; nice ride More
HORRIBLE BUYING EXPERIENCE We leased a car from this dealer and after 5 weeks they still had not gotten a license plate for the car (having to keep the car off the road for a w We leased a car from this dealer and after 5 weeks they still had not gotten a license plate for the car (having to keep the car off the road for a week since we had no plate)- It was finally resolved after contacting Lincoln 800 number after missing appointment since we could not drive to them without a plate--This was after having to go back to the dealer 5 times since they had not filled out the paperwork correctly--with Lincoln informing us after 5 weeks the lease was still filled out correctly. I tied to call the manager and he claimed he never got the phone and refusing to talk with me. The salesman Carlos in the end was not very helpful--stay away. When sales a manager refused to apologize until 10 minutes in the conversation and asked to do so. Beware Beware--they care less --- More