Bozard Ford Lincoln

Normal maintenance ends in a pleasant surprise! I took our Lincoln MKX in for routine servicing and selected "The Works" package. The service was performed quickly and to my delight and surprise we I took our Lincoln MKX in for routine servicing and selected "The Works" package. The service was performed quickly and to my delight and surprise we were "comped" on the service. Apparently it was our 5th service and when you have four services done, you receive the fifth free - awesome! I was also told I had a credit balance in my member advantage program which will easily cover one or two more services going forward. A pleasant surprise to receive a no cost "Works" service and totally unexpected! Dr. Bob Jacksonville, FL More

Easy transaction Ryan Davis was my sales guy and a pleasure to work with. The Internet price leaves a little room to negotiate but you have a good idea what to expect Ryan Davis was my sales guy and a pleasure to work with. The Internet price leaves a little room to negotiate but you have a good idea what to expect when you get there. The financing was painless and no pressure for all the extras. Told them I didn't want certain things and that was it. I had a few questions a few days later and Ryan responded in a timely manner. More

Quick Lane Mary and Angela were awesome and the Service was A+. Having Quick Lane appointments makes for a hastlefree experience. I would highly recommend havin Mary and Angela were awesome and the Service was A+. Having Quick Lane appointments makes for a hastlefree experience. I would highly recommend having your vehicle serviced at Bozard Ford. More

Not pushing During my shopping experience, the team helped me out, and were very helpful. I didn’t feel as if I was being sold a vehicle that was out of my price During my shopping experience, the team helped me out, and were very helpful. I didn’t feel as if I was being sold a vehicle that was out of my price range. Or one that I didn’t need/want. More

Beware This dealership is using a new to me tactic to rip off hosest hard working people out of money weeks after a trade in and sale is totally complete. Th This dealership is using a new to me tactic to rip off hosest hard working people out of money weeks after a trade in and sale is totally complete. They claim your payoff is hundreds of dollars more than you actually owed then they make several harassing calls insisting you pay them using a credit card , the amount is just enough that I’m sure most people just pay it to stop the harassment . My payoff bank said this is a new scheme used by salesman and finance dept jointly to to shake down customers after a sale is final solely to put the cash into their pockets . there is a loop hole at this time that’s allows them to attempt this scheme . All I can say is buyer beware bozard ford will treat you great to your face but once you make a final deal they will stab you right in the back . More

Fantastic buying experience with no stress Our salesman, Luis Crespo was amazing. Completely laid back and yet willing to go the extra mile. Felt like we were shopping with a relative. Wyll in Our salesman, Luis Crespo was amazing. Completely laid back and yet willing to go the extra mile. Felt like we were shopping with a relative. Wyll in finance had a wonderful personality, that I could actually say had us wanting to hang out with him out side the dealership. The entire experience was great and looking forward to my maintenance and services. Thanks to the whole team, you changed the way I thought buying a new truck was going to be. High five!!! More

Excellent Surprising Service When we arrived to take a test drive in a new 2018 F250, Ryan had the truck parked in the service driveway ready for us. We had not expected to purcha When we arrived to take a test drive in a new 2018 F250, Ryan had the truck parked in the service driveway ready for us. We had not expected to purchase the vehicle that day since we were shopping several dealers but Ryan worked quickly to get us a price on our trade and a price on the new vehicle that surprised my very discerning husband! The sale went as smoothly as a car sale can go and we drove away very happy! Loving the new truck and can't wait to put our travel trailer behind it and get on the road! More

Best buying experience ever, My husband and I were referred to Luis Crespo by a close friend. We were downsizing and wished to apply two cars for our trade in. With trepidation we My husband and I were referred to Luis Crespo by a close friend. We were downsizing and wished to apply two cars for our trade in. With trepidation we went to the dealership as we always remembered the stress of past purchases for cars, over the years. Wow, were we surprised! Mr. Crespo fully explained the process, got us top dollar for our two cars, found the applicable Ford factory discounts which allowed us to drive out with our new Ford Edge under our anticipated budget amount. In addition, we observed his demeanor with the new salesman from South America. I am unable to convey how helpful and respectful Luis is towards us as customers and the fellow in training! Mr. Crespo is an individual who is honest and kind. My husband and I hold this person in the highest esteem. Bozard Ford is blessed to have such a professional on their sales staff. Many, many thanks for your assistance and kindness. Pat & Bill More

Ford Dealership from Heaven Impressive service from a second we called to arriving at the dealership. The Internet Manager we had spoken to Ryan met us at the Quick Lane to mult Impressive service from a second we called to arriving at the dealership. The Internet Manager we had spoken to Ryan met us at the Quick Lane to multitask on buying out of leased car as had our oil change. Fresh hot cookies, coffee and cold water were offered. Ryan took us a golf cart to the dealership office to complete the transaction. All the research on our lease agreement was ready before hand. The business manager was excellent. We got the specially plates with the University of Miami. The processing of the paperwork was smooth & easy in a very friend professional manner. The oil change included cleaning & vacuuming are car. At the dealer officer there was fresh hot popcorn. Its a dealership I will return to & recommend. Even if I have to travel from South Florida. We were even told by the business manager that they will work with us & deliver a purchased car anywhere in the USA. I was so impressed with the staff & attention to the customer that I consider it that Ford dealership from heaven. It says a lot about the owners of this Ford dealership. More