Bozard Ford Lincoln

somewhat confusing Made appointment for prepaid service under plan, confirmation email not clear where to go went to service center at dealership, after searching throug Made appointment for prepaid service under plan, confirmation email not clear where to go went to service center at dealership, after searching through records told to go to quick serve center. put directions in email! Arrived at quick serve lady at desk doing something on phone told i'll be with you in a minute. After they took auto in service very quick, actually doubt they did rotation tire pressures same for each individual tire that they were before service. Buying car from yu guys was great experience, just expected same level at service. Hey but you got me now, already bought plan so we will try again. Also Mary Lata was very efficient and friendly. More

Very Good service and the salesman was very helpful with my decision. Rick in finance got me the best financing available to me and very fast. service and the salesman was very helpful with my decision. Rick in finance got me the best financing available to me and very fast. More

No pressure and great service Our sales person, Dylan, was easy to deal with. Very helpful, and respected our wishes...gave us space. We browsed, texting Dylan as needed with quest Our sales person, Dylan, was easy to deal with. Very helpful, and respected our wishes...gave us space. We browsed, texting Dylan as needed with questions, etc. We left and went to other dealerships to browse...but ultimately decided to come back. This is the second car we've bought here, and we will keep coming back. Dylan and Johnny made this a great experience. More

Amazing Experience The sales folks I worked with went above and beyond to help me find the perfect truck to fit my needs. I'm very picky, and they didn't make me feel li The sales folks I worked with went above and beyond to help me find the perfect truck to fit my needs. I'm very picky, and they didn't make me feel like I was a bother, etc. They found my perfect truck and I love it! Above and beyond sales service. More

Great experience and professionalism I get the best service every time I’m there with my two Ford 150’s, Acura, and Nissan. Angela is always providing the best information and options. Th I get the best service every time I’m there with my two Ford 150’s, Acura, and Nissan. Angela is always providing the best information and options. This team always seems to be having the best time. They make sure the customer is always well taken care of in every situation. More

no pressure relaxed atmosphere very good buying experience no high pressure.Carlos our sales rep was outstanding,very professional and knowledgeable.Great selection of trucks on the very good buying experience no high pressure.Carlos our sales rep was outstanding,very professional and knowledgeable.Great selection of trucks on the lot.It is nice to do business locally and at such a good dealership More

Best dealership experience This is the fourth vehicle my family has bought from Bozard in the last three years. We LOVE bozard ford. They are no haggle. Their online inventory a This is the fourth vehicle my family has bought from Bozard in the last three years. We LOVE bozard ford. They are no haggle. Their online inventory accurately reflects their in person inventory. They want you to buy a car but they want you to buy the RIGHT car! No pressure experience :) Their service department is the bees knees too. Finance was also very respectful and did not push us to pursue any extended warranties. Everyone was receptive to answering our questions and courteously showing us various options, More

Alex did an outstanding job taking care of my concerns. My wife and I were traveling with my brother and wife from Ohio. The air quit working in my truck. Through much compassion, Alex may certain my issues My wife and I were traveling with my brother and wife from Ohio. The air quit working in my truck. Through much compassion, Alex may certain my issues were handled ASAP. GREAT JOB!! More

Communication At the dealership there are very nice knowledgeable service staff. They just can not communicate to each other or to the customer. My truck was dela At the dealership there are very nice knowledgeable service staff. They just can not communicate to each other or to the customer. My truck was delayed for service twice and I had to come back and get delayed a second time. There was no notification of anything. I did a lot on my own to insure a timely repair and scheduled two weeks in advance and there was still a breakdown in communication. More

easy no pressure purchase David Ski was low key, attentive, and professional. He and Lee Brewer agreed to our bid price and processed the sale with no reluctance or posturing a David Ski was low key, attentive, and professional. He and Lee Brewer agreed to our bid price and processed the sale with no reluctance or posturing and made the whole experience enjoyable More