Bozard Ford Lincoln

Bozard Ford is Number One for Meeting Customer's Needs. I have purchased 3 cars this year from Bozard Ford and I must say they will be my dealer for life. Each time I go to Bozard the sales people, Finance I have purchased 3 cars this year from Bozard Ford and I must say they will be my dealer for life. Each time I go to Bozard the sales people, Finance Department and Managers are hands down the best I have dealt with in all my car purchases. They make the trade in and purchase an ease. The staff is always smiling and friendly. Which is a service you do not see now a days. Bozard makes the car deal and will listen to the customer on what they can afford and figure it out. Thanks for being a number one dealer and will continue to be my dealer of choice. More

Fast and friendly. I arrived before the dealership opened to look at a truck. Ray came out to ask if I needed help and made multiple attempts to locate the keys to the I arrived before the dealership opened to look at a truck. Ray came out to ask if I needed help and made multiple attempts to locate the keys to the truck for a test drive. Unable to find the keys, he asked if I could wait until the keys arrived from their over night stay. I asked if I could drive another vehicle which I had viewed online and off we went. The negotiations went quickly and the paperwork was wrapped up in no time. Thanks, Ray! More

I drive almost an hour just to go to this dealership. They are worth the drive! Honest, friendly service is hard to find and they definitely deliver! They are worth the drive! Honest, friendly service is hard to find and they definitely deliver! More

Easy & actually enjoyable No pressure, didnt wear out my number like other dealers I inquired at. Made it an easy experience, I will buy my next vehicle here! No pressure, didnt wear out my number like other dealers I inquired at. Made it an easy experience, I will buy my next vehicle here! More

Worst Experience in my years of owning cars I purchased likely the most expensive vehicle on the lot. The first time in many years an American made vehicle. WIthin 6 mos I got 3 notices of rec I purchased likely the most expensive vehicle on the lot. The first time in many years an American made vehicle. WIthin 6 mos I got 3 notices of recalls and my sunroof would not open. It took 5 visits to get it fixed, one because they had to order a screw. I got a general letter from one of the franchise owners and when I called to let her know my experience she wouldn't take my call. I did get a call from a customer service rep. and she said she would address the issue and they had failed me on at least two occasions. She assigned me a with a new service rep and said that she dealt with the issue. She also scheduled me with a new appointment and said they would make it up to me. When I arrived it was apparent that all she did was schedule a new appointment. Each time I went in I had to rent a car as they do not provide loaners. I would never buy another car from this dealerships and have steered many potential customers away from them. They are a high volume shop who gives up on the customer after the sale. More

Over and above. Though there were delays in getting some parts, I’m very satisfied with the service I received. They set me up with a rental car and when then trouble Though there were delays in getting some parts, I’m very satisfied with the service I received. They set me up with a rental car and when then trouble returned a week later they took care of it without charging for the extra parts or labor. More

oil change service...beware of hidden charges! I brought my 2014 Explorer in for an oil change. The service was fast and the staff were friendly and courteous. The issue I had was the hidden extra I brought my 2014 Explorer in for an oil change. The service was fast and the staff were friendly and courteous. The issue I had was the hidden extra "Shop supplies" charge that we were not aware of until we got the bill. The price quoted for the service did not include the shop supplies. We got a $49.99 oil change but were charged $22 additional for shop supplies. That is 44% of the cost of the service! Really folks...that is a lot of paper towels, etc. When I asked the service representative why so high he said the state of FL allowed the flat rate charge and that it was applied to every bill no matter what it was. That sounds more like a hidden tax to me. At least you could make the customer aware that they will be charged nearly 50% of their service price extra for paper towels and floor mats before they begin. I got my diesel truck serviced at another business in St. Augustine and the price quoted was the price paid...parts, labor and tax. I am very disappointed about the pricing here. More

Knowledgeable and pleasant Jeremy was polite and hard working. His ability to identify my needs and direct me toward a vehicle that might be right for me was stellar. He gave Jeremy was polite and hard working. His ability to identify my needs and direct me toward a vehicle that might be right for me was stellar. He gave me options with no pressure to buy. Nice guy! More

Ever.yone was ready and willing to help. BOSARD Ford is customer focused. Every team member we encountered made sure we were being helped and continued to make sure we were not forgotten. Thi BOSARD Ford is customer focused. Every team member we encountered made sure we were being helped and continued to make sure we were not forgotten. This included many who did not have a stake in the sale. More

Good People Brought my car in for a transmission problem. They took care of the problem. The car drives smooth now, can't believe what a difference it made. My s Brought my car in for a transmission problem. They took care of the problem. The car drives smooth now, can't believe what a difference it made. My service advisor was very 👍 I would recommend Bozard Ford. More