Bozard Ford Lincoln

Airbag recall Estimate was 1/2 day service, planned to stay til completed. Upon arrival, was told would be full day service but shuttle was available. Shuttle cam Estimate was 1/2 day service, planned to stay til completed. Upon arrival, was told would be full day service but shuttle was available. Shuttle came right away, driver very friendly. Although shuttle driver was willing to pick me up for return, I elected to arrange my own return transportation. Service was very satisfactory. More

Service I had a problem with my Sync System. I turned it in to Bozard. Alex told me that I was going to have a New Hard Drive Installed and in addition he too I had a problem with my Sync System. I turned it in to Bozard. Alex told me that I was going to have a New Hard Drive Installed and in addition he took care of a couple of recall items. So it was a pleasurable service experience. More

Very comforting I had a great experience. Went in because I'm a single mom with two kids. My current car was unsafe. I walked was helped immediately. Nothing was misl I had a great experience. Went in because I'm a single mom with two kids. My current car was unsafe. I walked was helped immediately. Nothing was misleading. Very professional and very friendly staff. I had a excellent experience and left with a wonderful safe Ford SUV safe for my family. I highly recommend this dealership. More

Great Team! I had such a great experience! The Sales Staff, Management team and Financing all worked together to get me in the exact vehicle and payment I wanted I had such a great experience! The Sales Staff, Management team and Financing all worked together to get me in the exact vehicle and payment I wanted and needed! Very friendly and accommodating with my hectic work schedule as well! They definitely have my future business and I would highly recommend this dealership to anyone! More

Incompetent Bozard had to replace the A/C evaporator on my 2017 Mustang GT under warranty. I got it back and it had a rattle in the dash that they had to disas Bozard had to replace the A/C evaporator on my 2017 Mustang GT under warranty. I got it back and it had a rattle in the dash that they had to disassemble to replace the evaporator. Also had oily Freon residue on the inside of the windshield. I brought it in to have the rattle fixed and a malfunction with the outside air temperature and to have the windshield thoroughly cleaned. After a week they asked me to come in and drive it with a QC guy because they were having a problem identifying the rattle. The QC guy heard the rattle as soon as we pulled out of the parking lot. The next day I picked up the car supposedly fixed and ready to go. The rattle was back after a few days although more intermittent, the windshield was not cleaned and the malfunction of the outside temperature was still there even after they said it was fixed. The car was in their possession for 8 days and nothing really accomplished. The only upside was the nice 2.7 Ecoboost F150 thet gave me as a loaner. More

Great deal on an awesome truck. I shopped dealerships from Orlando to Jacksonville and was thrilled when my local dealer Bozard Ford gave me both the best deal and the best service. I shopped dealerships from Orlando to Jacksonville and was thrilled when my local dealer Bozard Ford gave me both the best deal and the best service. The staff was responsive but not overbearing and I never felt pressured. Once I decided on the truck I wanted they made everything easy and delivered on everything they promised. More

Above and Beyond Alex was very professional and explained every aspect of the recall and the length of time it would take to finish the service. He was extremely inst Alex was very professional and explained every aspect of the recall and the length of time it would take to finish the service. He was extremely instrumental in resolving and issue with the car rental people. Once I told him of our plight he called Ashley and within 5mins they were able to get us a car. They were very sympathetic to the plight with Enterprise. It is employees like Alex and Ashley that make a business excel. To go above and beyond is what makes us Bozard customers. Thanks Alex and Ashley. More

Great dealership First visit to Bozard Ford Lincoln. Enjoyed working with the staff - all very knowledgeable and efficient, making it a positive experience. I would hi First visit to Bozard Ford Lincoln. Enjoyed working with the staff - all very knowledgeable and efficient, making it a positive experience. I would highly recommend this dealership. More

15 minute service Had an appointment at 7:45 am was on my way home just after 8. Good quick service. addressed several other issues while I waited. Had an appointment at 7:45 am was on my way home just after 8. Good quick service. addressed several other issues while I waited. More

Seamless Experience Professional's from sales, service advisers and after market guys. Easy sales approach, prompt service and reliable results. I highly recommend all s Professional's from sales, service advisers and after market guys. Easy sales approach, prompt service and reliable results. I highly recommend all services offered at Bozard Ford. More