Bozard Ford Lincoln

Excellent customer service, quality auto repair work. I have taken my autos to this business for many years. They have always done the repairs required in a reasonable time and cost. Customer service is t I have taken my autos to this business for many years. They have always done the repairs required in a reasonable time and cost. Customer service is top of the line. More

Finance nightmare Bad finance deal, did not like bank, rate or pay plan. Mac added extra fees that were not approved. Feel like I was taken advantage of & swindled. Had Bad finance deal, did not like bank, rate or pay plan. Mac added extra fees that were not approved. Feel like I was taken advantage of & swindled. Had to refinance at my own personal bank to get better rate & payment plan. Plus dealer had to rewrite contract excluding the extra charges. Terrible! More

Car buying Luis A Crespo was great he was very knowledgeable and helpful. He found the car we wanted and the price we wanted to pay. Leo helped with the deal Luis A Crespo was great he was very knowledgeable and helpful. He found the car we wanted and the price we wanted to pay. Leo helped with the deal More

Great experience! Absolute great service from service department. Would have rated 5 stars but the interior and exterior cleaning was incomplete. Overall will be coming Absolute great service from service department. Would have rated 5 stars but the interior and exterior cleaning was incomplete. Overall will be coming back in the future. More

Wade Ford It was great I went in to look at a few super duty’s talked to Jenna told her that I was a friend of Greg McDonnell and the type of truck I was inter It was great I went in to look at a few super duty’s talked to Jenna told her that I was a friend of Greg McDonnell and the type of truck I was interested in. She called Greg they found the one for me and was able to get the price right More

Excellent Buying Experience As we got out of our vehicle at Bozard Ford, we were met by a very nice, polite young man, Seth Evans. We explained that we were looking for a new F3 As we got out of our vehicle at Bozard Ford, we were met by a very nice, polite young man, Seth Evans. We explained that we were looking for a new F350. Seth stated they had many to choose from and off to the F350 vehicles we went in the golf cart. We looked at several and Seth obligingly got the keys for us to test drive one we had choosen. Seth explained all the features to us during the test drive and got us an answer immediately upon return to a question he couldn't answer. We liked the vehicle and we sat down to talk $$$. After bartering back and forth and meeting the sales manager, Adam, we came to an agreement and picked up our new F350 the next day. Again, Seth met us and went over the new vehicle fetures with us and did a sync of our cell phones to the Ford Sync System. It was a very pleasant buying experience and would recommend Seth Evans and Bozard Ford! More

Rob's F150 After visiting several Dealerships in Jacksonville where I'm from, I didn't find the right truck, deal or service, I was comfortable with. After talki After visiting several Dealerships in Jacksonville where I'm from, I didn't find the right truck, deal or service, I was comfortable with. After talking with Ryan Hurewitz, I decided to check out Bozard. The professional staff made my purchase easy and enjoyable. More

Ms. Marcia Nelson is the best! Great customer service! Marcia & Alex always take care of us and are very quick & efficient. Marcia took care of returning my car rental for me at the end of the day, so I co Marcia & Alex always take care of us and are very quick & efficient. Marcia took care of returning my car rental for me at the end of the day, so I could just get in my car & go home. She communicated with me in regards to my service (new tires, oil change, etc.) & had the service dept investigate my battery issue which, thankfully, was a non-issue. Thanks again! More

GREAT BUYING EXPERIENCE Our salesperson (Juan Navarez) really went above and beyond to help us find the right truck. Poor guy must have shown us six trucks before we got the Our salesperson (Juan Navarez) really went above and beyond to help us find the right truck. Poor guy must have shown us six trucks before we got the right one for us. Though it took a little extra time for us to get the funds we needed, both our rep and finance guy (Lee Brewer) stayed in touch with us. Multiple people told us that if we needed any help learning how to use items in the truck to just come by and they will show us. We are happy campers. More

2nd vehicle purchase in 2 weeks My husband just took delivery of a 2018 F450 King Ranch. I decided that I to needed a new car, so we contacted Luis Crespo (as always) to get the ball My husband just took delivery of a 2018 F450 King Ranch. I decided that I to needed a new car, so we contacted Luis Crespo (as always) to get the ball rolling. I had the vehicle I wanted already picked out and Luis had everything ready, pricing included, when we got down there Saturday morning. Smooth transaction, Luis, you're the greatest! Thanks you. In the finance process, Rick Garcia was the man. Rick, you are the most knowledgeable person regarding the products and financing I've ever dealt with. You added no pressure and were totally professional all through the process. Thank you. folks, if you don't give this dealer and Luis a shot at your business, you're gonna lose out. More